HT5569 Several of my apps say that I have no internet connection, and they wont work, but I have connection.

I have tried using several apps. I get a message, please be sure you are connected to the internet to use this feature. My phone is connected to wifi. Other apps just read "No network connection" What can I do?

Any time you change networking hardware it is always a good idea to perform a complete power recycle. Check out the following AirPort User Tip for how. Please post back your results.

Similar Messages

App says that I have already purchased juice cubes and will download automatically but will not download.

my son keeps wanting me to open the Juice Cubes app. It says that it has already been purchased and will download now with no additional charge. It doesn't do anything. I can't open it. He's got autisim and has a hard time understanding why this is happening. Please help so this mother can have some peace. Lol

Not sure what else to suggest, logging out, closing apps, soft-reset, logging back in, fixes a number of things - I've done a quick search on here and I can't find any fixes, hopefully if somebody else reads this and knows what to do then they will post.
I seem to be able to download the app here in the UK, and delete and redownload it. You could try contacting iTunes Support and see if they can see any problems with your account that is affecting the redownloading of that app (but it might take 24 hours for them to reply, and they not suggest anything new ; except for possibly resetting your iPad back to factory defaults which is probably not advisable apart from as a last resort, you may not be able to redownload everything from the store as rights-holders occasionally remove items) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Had you made any in-app purchases within the app and/or have progress in the app ? You could try creating a new account (you will need to use a different email address as its primary email address) and see if you can download it with that account - but as apps are tied to the account that downloaded them any in-app purchases/progress from your existing account will not show if you download the app on a different account.
Creating an account without giving credit card details : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
Redownloading an account's past purchases can tie a device to that account for 90 days (though that should only affect redownloading, iTunes Match and automatic downloads), so if you do create a new account and you can download the app then if it gets deleted (you can prevent apps being deleted via Settings > General > Restrictions > Deleting Apps 'off') you may not be able to redownload it - or if you do it may tie your iPad to that account for 90 days : iTunes Store: Associating a device or computer to your Apple ID.

My ipod says that there's no internet connection despite me signed on sky network. what happened? how do i fix it?

My ipod says that there's not interent connection despite me signed up to SKY network at home! what happened? how do i fix it?

When you go to Settings>wifi does it show you are connected?
Do other devices successfully connect to the internet?
Does the iPod successfully connect to other networks?
Try:
- Resetting the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points

Will not let me download apps say that I haven't used itunes and takes me to a page to put in my credit card details. I dont want to put them in as its for my child

Help can't download or up date anything as when I put my apple id in ot say that this apple id has not yet been used in the itunes store tap review to sign in when I go on the page it ask me for my bank details which I dont want to put in thanks

Try redemaing an itunes gift card.
Otherwise,
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

HT201210 Since my update to IOS7 all my apps say that I have to go to itunes for push notifications. What? I cant find that option anywhere, and I am ready to push this phone through an open window.

Please HELP ME !! Ever since I updated my phone to the IOS7 it has not allowed me to have push notifications on any apps. It states that I must go to itunes to get push notifications. However, I go to itunes on my phone it is just the store, I go on my computer it just shows what apps I have. This is beyond frustrating.

Hey Chapup,
First, I would try this and see if it applies to your situation:
To use certain services, iTunes must download and install an authentication token on the device. Because iPad and iPod touch do not require an active Internet connection to activate, these tokens may not be downloaded and installed during initial setup.
You can resolve this issue by verifying that iTunes has an active Internet connection. Use the following steps:
Open iTunes on your Mac or PC.
Verify that your Mac or PC has an active Internet connection by accessing the iTunes Store in iTunes.
Connect your iPad or iPod touch to your Mac or PC.
After the sync completes, verify you can access YouTube.
Note: iTunes 9.1 or later is required when using iPad.
via: iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/TS3305
And if that doesn't resolve the issue then I would backup the device to iTunes and restore it. Just be cautious and back up first, since restoring deletes all content and settings:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Best,
Delgadoh

I recently reinstalled Acrobat 8.1. When I try to check for updates, it says that there's no internet connection. I have checked settings and firewall. No issues. What's wrong?

I recently reinstalled Acrobat 8.1 after a crash. I wanted to check for updates but encountered the message that no internet connection was found, to check the internet settings or the firewall. There are no issues with either. Obviously, I have an internet connection. How do I resolve this issue?

Hello Coldwater Card,
Please try the following steps and let us know if this fix your issue :
Operating system hosts files map host names to IP addresses. An incorrectly configured hosts file can affect your computer's ability to connect to Adobe's activation servers.
Follow these steps to see if there is a problem with your hosts file and to reset it if necessary.
Click this link.
If you see two Adobe logos, then you have access to the activation servers. Try activating or starting your software.
Still have problems? Go to the next step.
Start an internet browser, such as Firefox or Internet Explorer, and go to:
CS5.5: https://activate.adobe.com/test
CS6 and later: https://lm.licenses.adobe.com/gdf/status.jsp
If you see a test successful message (see screenshots below), then you have access to the activation servers. Try activating or starting your software.
CS5.5: Test successful
CS6 and later: Test successful
Still have problems? Proceed to Step 3. Reset the hosts file.
Reset the hosts file:
NOTE: You may have to disable you security software to modify your hosts file.
Windows
Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
Back up the hosts file: Choose File > Save As, save the file ashosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Mac OS
Log in as an administrator to edit the hosts file in Mac OS.
In a Finder window, choose Go > Go To Folder.
Type /etc.
Select the hosts file and open it.
Back up the hosts file: Choose File > Save As, save the file ashosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.

I have operating system 10.4.11 and i have an ipod touch and it is saying that i need to update itunes and it wont let me as i need system 10.5 - how can i get this ?

Is there any way I can download 10.5 ?? from the apple site or somewhere online ?

*Mac OS X 10.5 Leopard installation system requirements*
http://support.apple.com/kb/TA24950
Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
 Cheers, Tom

TS5180 My iPhone 4 keeps saying that my headphones are plugged in and they are not so I have no sound coming from my phone. What do I do?

Is there a solution to this?

Hi there MindyJB,
You may find the troubleshooting steps in the article below helpful.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/ts1630
-Griff W.

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I'm keeping the app, i just need the $19.00 back.

I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to mu US account.

I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account

Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
          8.8.8.8
          8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

My iPad won't let me download recently purchased apps. It says that I have never bought them.

Hi,
The other day I upgraded to the latest ios7, and after I did that, the App Store says that I have never purchased or downloaded any apps, and that I have never deleted any. This is annoying because I have spent a fair bit of money on games which I played, but now I want back, but can't get them back unless I buy them again!
If anyone could give me some help as to what to do so that I can re-download my purchased apps, then it would be much appreciated!

You must use the same Apple ID used for the original purchase to re download for free.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Check the Apple ID.
Tap Settings > iTunes & App Store > Apple iD

I have downloaded viber on my iphone 5. i cant activate my account because it says that i have to turn on my push notifications, which i have triple checked. i have also tried deleting the app and redownloading.

i have downloaded viber on my iphone 5. i cant activate my account because it says that i have to turn on my push notifications, which i have triple checked. i have also tried deleting the app and redownloading.

Hi,
This is an official representative of Viber Media.
Please try to uninstall>reinstall Viber, make sure you have the latest version available (2.3)
Viber requires all Push Notification settings to be enabled. Otherwise, it will show the error message requesting to do so. In addition, another possible cause for this problem might be the fact that your iPhone is jailbroken/hacktivated, and that interferes with Push Notifications in your iPhone. Our support team might be able to assist you further with this issue - please thoroughly read this page in our official Help Desk: http://bit.ly/uRG1Dw
(At its bottom you may contact our Support Team if the solutions outlined in it were not sufficient).
For more questions or technical support, please visit our official HelpDesk.
Thanks,
Viber

After updating to Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list.

After updating to Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. But no other appleID has ever been used on my computer, how could this be resolved?

Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

ITunes is saying that I have over 4.78 GB under the category of "other", making it so my iPhone 4 can't add any data (music, apps, pictures, etc.). I'm currently using only 1.3 GB of storage on my iPhone, and the rest is "other". How do I fix this?

iTunes is saying that I have over 4.78 GB under the category of "other", making it so my iPhone 4 can't add any data (music, apps, pictures, etc.). I'm currently using only 1.3 GB of storage on my iPhone, and the rest is "other". How do I fix this?

Not if you sync your contact to itunes using the program provide i.e outlook..etc

I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no l

I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.

This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

HT5569 Several of my apps say that I have no internet connection, and they wont work, but I have connection.

Similar Messages

Maybe you are looking for