HT5570 I had to change my apple ID and now I can't access certain features on my phone because I dont remember the old ID password, how do I get my phone to recognize the new ID and password
I had to change my apple ID and now I can't access certain features on my phone because I dont remember the old ID password, how do I get my phone to recognize the new ID and password
What features do you need to change the ID for?
Similar Messages
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I purchased a used iphone4 and the phone displays the previous owners apple id and prompts me for the previous owners password. how do i get rid of his info....and install my own apple id number?
Login to the app store with YOUR ID. You can't use the app store without an Apple ID. If there are apps on the phone that were purchased with the original owners ID, you do NOT own them. The owner had no legal right to give them to you and they are permanently tied to the ID that was used to purchase them.
...i was also allowed to purchase an apple network id for this phone...
I have absolutely NO IDEA what you mean by that. You can not "purchase an apple network id". -
Due to problems with my original email I changed my apple id email and password months ago. Suddenly it is reverting to my old email. How do I get it to totally forget the original? I have iPhone, iPad and MacBook Pro.
Hey 1Jerry,
Thanks for the question. You'll want to delete and re-add your iCloud account (utilizing the new Apple ID address). When prompted, opt to keep as much information on your device as possible. The following article provides information on how to do so:
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Turn off iCloud completely
Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the following:
On your iOS device’s Home screen, tap Settings > iCloud, then at the bottom of the screen, tap Delete Account.
Thanks,
Matt M. -
one of my kids changed my password, and now i can't access my mail accounts. Any ideas on how to override the password and set up a new one?
A mail account password or you login password?
Which OS by the way? -
I reset my password for my apple id account now I can't access the rest of my balance from
the gift card I had just purchased.Hi there,
You may need to force quit the application. Take a look at the article below for more information.
Mac OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
-Griff W. -
why can't i connect to my iphone after updating to 7.1.1? i don't even get the screen that lets me login into my apple account??? plz help my phone was stolen and through help of the police i recovered it and now i can't access my phone
You must have had find my iPhone on, or it was locked by your phone carrier.
Call your our cell carrier first.
then log on to a computer to iCloud to erase your iPhone.
NOW... You will be able to setup with a backup. -
I changed my apple ID email address, and now I can't access my iCloud because it was listed with the previous email address. What can I do?
If the old ID ("email address") is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Downloaded the newest version of itunes and now I can't access any of my library. It says The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Anybody know what to do?????
I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps... -
How do I get my itunes to recognize my new phone
How do I get my Itunes to recognize my new iphone?
Windows doesn't detect iPhone: http://support.apple.com/kb/ts1538
Mac: http://support.apple.com/kb/ts1591 -
I do not have a list of "devices on the left hand side" to select iphone from when I try to sync my phone. I have never seen that list. How do i get it?
I think the new itunes formate *****!!Glad it is fixed Actually I meant to say click VIEW then show side bar but I see you got the message
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i changed my email address and now I can not access iCloud because the old address keeps popping up.
Is this happening on your iOS device or your Mac?
And is the iOS device or Mac signed into the old ID ("email") in Settings>iCloud (System Preferences>iCloud)? -
Had to hide by toolbar and now I can't access it. I don't like the Yahoo Toolbar and I can't get rid of it. I've tried RT DBL Click on the open space which only takes me back to Yahoo TB. Can't find anything in the Computer Controls to address this. Any Suggestions??
you have a ps cs4 license for mac and you have some way of finding your serial number.
if yes, download an install the installation file. if you already have the installation file, what is its name and file extension? (eg, if it's one file, it should be a dmg file.)
if you need the installation file,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
My old email that using register for apple ID cannot access/check any mail because that domain already deactivate.
So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?Hi ccharat,
Welcome to the Apple Support Communities! It sounds like you did a good job editing your Apple ID and primary email address, but you didn’t sign out of iCloud on your iOS device before hand. What you may need to do in this situation is go back to the Apple ID website and edit your Apple ID and primary email address back to the email address that is signed in with iCloud (there is no need to verify the account after editing it back to the old account, just changing it back is enough). Once your Apple ID is back to the original account, delete the iCloud account from the iOS device and be sure to keep all info on the device when prompted. After you delete the iCloud account, go back to the website and edit your Apple ID and primary email address back to the new address. Once it is back to the account you would like, you can sign into the iCloud on the iOS device with that new account and merge all of the data when prompted. Please use the following article as a reference.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
I hope this helps,
-Joe -
2 minutes ago I was on a page in the community that had content 2 seconds ago, 1 minute ago etc. Now I can't find it. I see 1 hour ago, 4 hours ago... How do I get back to that page.
Hi Terry,
2 minutes ago I was on a page in the community that had content 2 seconds ago, 1 minute ago etc. Now I can't find it. I see 1 hour ago, 4 hours ago... How do I get back to that page.
When you say "2 minutes ago" was that literally 2 minutes ago, or did the page stay idle for some time? The page does not automatically update and continues to show the times of posts when last opened. If you leave the page and return to it, it will then update (reload) with new elapsed times.
Questions and replies come thick and fast. Perhaps the thread has been pushed down the page by newer posts. It could have been pushed to another page. Click on the Next button (top and bottom of page). "Next" is actually older posts (they are stored in descending time order).
Have you followed suggestions by b j t and ~Bee?
Regards,
Ian. -
I've updated my iphone 3gs from iOS 5 to iOS 6 and now I can't access the internet on 3g, can anybody help??
I don't follow your instructions... mine goes Settings->General->Cellular and from there it's just on/off options for Cellular Data, Enable 3G, Data Roaming, etc. Or I could go Settings->General->Profile APN Carrier Settings but when I click that it just shows as verified but no Visual Voice APN or MMS Settings. If I click More Details it goes to Signing Certificate which has a bunch of parameters for unlockit.co.nz but I am unable to change anything.
I just updated my iphone 3GS to IOS 6 and my internet (wifi and 3G), voice and text all work, but the only thing I can't do is send/receive pictures via text message. I am using At&t prepaid sim. I tried turning off the phone completely but I'm trying to avoid a complete restore.. at least until I can understand the problem better! Any help would be appreciated!
Thank you!
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