HT5576 How can I reset my password if I no longer have access to the email account on file and cannot remember the answers to the security questions?

How can I reset my password if I no longer have access to the email account on file and cannot remember the answers to the security questions?

Reset security questions
http://support.apple.com/kb/HT5312
If you do not have a Rescue email, you need to call/email apple support, they will guide you through the process of resetting your security questions.
http://support.apple.com/kb/HE57

Similar Messages

  • How do i change my password if i no longer have access to old email address

    I have an iphone 4 that I have used for last 2 or 3 years.
    I recently upgraded to 7.1.1
    I need to upgrade an app, I only use the phone occaisionally and cannot remember the password for the App store but I still have the screen unlock PIN number.
    I cannot request a PW reminder because the domain name for the email no longer exists, hence I no longer am able to request a reminder.
    I entered the DOB but I must have entered the wrong DOB originally, how can I donwload a new version of the app (SUMUP)

    I would say that calling apple would be your best bet at this point.
    800 692 7753
    Either you're typing in the wrong email address to reset, or you did type in the wrong birthday to start.

  • I need to reset my password but i no longer have access to the email

    I need to restore my iPhone but it wont let me until i turn off the find my phone feature but the icloud account it makes me enter a password in i no longer ahve access to. So i need a way to either turn the feature off aother way or to reset that password.

    Go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID.

  • HT1420 How can I find out what computers I have authorised? Or how can I deauthorise a computer if i no longer have access to it?

    Hi,
    I have 4 authorised computers for my iPhone but I have no idea what 2 of them are. Is there a way I can see what the computers authorised are? Or can I deauthorise computers that I no longer have access to?

    I'm not aware of anyway to see a list of your authorised computers. Have you had other computers in the past and/or updated or reinstalled the OS on those that you still have without first deauthorising them ?  Individual computers can only be deauthorised directly on them, but when you've reached the 5 computer limit then you can log into your account and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need : authorising and deauthorising.

  • Authorisation of an old account on a new mac, Password not working, no longer have access to that email address, and security question not working. But I do have my mac authorised! ...is there anyway to copy or get authorisation info off it???

    Please help me!!!!
    I have got a new Mac, I am trying to share my itues on it as well as my old mac, I have had two itunes accounts in my life, one is current now (this account) one I have not had access to the email for years. Since I have bought music off both accounts, I wish to play it all on  both my macs. My Old mac has both accounts Authorised fine and all is good.
    My new Mac, I have thios account running fine, but keep getting prompted for the password for my old account, I have no idea what my old password is, I have not had access to that email address for 5 years, and for some strange reason the security question isn't working eaither.
    Since I do still have one Mac where it is Authorised, Is there any file I can copy accross or anyway to get the password out of the OSX 10.6.8 for my old account.
    Secondly, is there anyway to roll both accounts into just my current one.
    Many Thanks in advance for your help.
    Steve

    I too am having this same problem but I have not seen ANY solutions for it. Looks like Apple is ignoring it!!!!!!!!?

  • How can I reboot my Ipad when I do not have access to the power off screen?

    My device slide off my couch while in its cover. IT was working afterwards, for about 5 min. I sat it down while I took something out of the oven and was back maybe 5min. or so later. When i try to access it, all I see is a black screen. I cannot unlock it or even power off. How can I reboot it without the power off swipe ?

    Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
    Reboot/Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
    Restore: Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory

  • How can u de-authorise a computer u no longer have access to? if u have already used de-activate all in the last 12 months?

    really once every 12 months is a bit silly, it should be unlimited..

    Hello tct2125,
    In order to deauthorize a machine that you don't have access to (once you've reached the limit), you'll need to deauthorize all computers associated with your account.
    To deauthorize all computers associated with your Apple ID
    If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
    Click iTunes Store on the left side of iTunes.
    If you're not signed in to the store, click the Account button, then enter your account name and password.
    Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
    In the Account Information window, click Deauthorize All.
    iTunes Store: About authorization and deauthorization
    http://support.apple.com/kb/HT1420
    Cheers,
    Allen

  • How can I upgrade to KitKat if I don't have access to the network, but I do have WiFi?

    I puchased my Droid RAZR HD in July of '12, and I believe it's on version 4.1 or 4.2, I'm not sure. I've recently been deployed overseas so I do not have Verizon service. I've checked the "check for system updates" option in the Settings menu periodically, and it keeps saying the device is up to date. However, I've been researching online, and everything that I've found seems to suggest that KitKat has in fact been rolled out for the Droid RAZR. Is there a simple link or something where I can download the update if it is in fact available for my device? This seems a lot more complicated than it should be to find this, but thanks for any help.

    Ah! I appreciate the additional information jldude, this can help point us in the right direction to find the best resolution. Please review http://vz.to/1yUpPAD and find your device model to see when it was last updated. Then, you can view the software version you currently have http://vz.to/1k1etJ4.
    The updates are pushed to the phone OTA and will receive a message, given  you had the most current software up to the point the new one was released. Are you having problems with your phone due to the software? What else are you concerned about? I'm happy to help.
    AdaS_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • I changed the email address for Apple ID, but can't get iCloud to change. I no longer have access to old email.  It keeps popping up wanting password for old account. What do I do"

    How do I change Apple ID in iCloud?  Can do iTunes but not iCloud. I no longer have access to old email account. Thanks!!

    Hello there, DonaSD.
    The following Knowledge Base article provides some steps for you to resolve your issue:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My old email account was disabled and I can't remember my password - how can I reset my password or move $ to a new itunes/email account?  It seems I must have mis-typed my information because I can't answer the security questions correctly...

    My old email account is disabled and I can't remember my itunes password - how can I reset my password or move $ to a new itunes/email account?  It seems I must have mis-typed my account information because I can't answer the security questions correctly...

    ➡ https://iforgot.apple.com/

  • I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.

    I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.

    Hello nmssns,
    Thank you for contacting Apple Support Communities.
    You can start with this article to reset your iCloud password. Depending on your exact circumstances, blocked email, forgot security questions, etc., there are links provided to guide you through those issues.
    About Apple ID security questions
    http://support.apple.com/kb/HT5665
    Regards,
    Jeff D.

  • I forgot my password for my email, then I cant remember my passwordfor my icloud, how can I reset my password If I feed the wrong birthday for my email/account... Now my account has been disables.. please please please please help me

    I forgot my password for my email, then I cant remember my passwordfor my icloud, how can I reset my password If I feed the wrong birthday for my email/account... Now my account has been disables.. please please please please help me

    You will have to call Apple and speak to someone in account security.

  • What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset?

    What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.

    Please see Kappy's User Tip here:
    https://discussions.apple.com/docs/DOC-4551

  • HT201412 how can you reset your password to simple 4 digit format?

    How can your reset your password to simple format without reseting the whole phone?

    Turn off passcode, then re-enable such. Note: if you have an Exchange account, the requirement to use a non-simple passcode can be enforced by a profile installed on your phone when setting up the Exchange account.

  • How can I reset my password on my MacBook Pro running mountain lion

    How can I reset my password on my MacBook Pro running mountain lion

    https://discussions.apple.com/docs/DOC-4101

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