HT5576 please please answer back! i never submitted any security questions so obviously i don't know the answers. my country (paraguay) has got no apple support so i don't know who to contact. i just need to by an app from the app store. what can i do? I
I've got no rescue address either. just my normal address, please help!
You need to contact Apple. Click here and fill out the form.
(112251)
Similar Messages
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I just purchased a book on app store and can't seem to read it in iBooks, and keeps on coming up with "Failed to load book because the requested resource is missing" what do I do?
Quit the iBooks app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logou appears and let go of the button.
Or try deleting the book and download it again. You can download it again for free as long as you use the same Apple ID.
If that doesn't work either, sometimes deleting the iBooks app and reinstalling it may work. But art with the first two suggestions. -
TS1702 Just need to no if App Store is down today because I get a blank screen
Need to if the App Store is down because I get a blank screen
If it were, a search of the forums would have revealed dozens of similar threads.
Since it's not.. a search of the forums would have revealed others with similar issues and relevant troubleshooting steps.
Try a search now, you'll be surpised how easy it is and how quickly you can resolve your own issue. -
Need to add credit in my app store with a 15 euros card. It says that I need to be in the French store. Im from Canada and right now Im in France.
You need a French store account to use a card from France. The cards are country-specific and cannot be used in another country.
If you qualify for an account, that is, have a credit card issued in that country and a physical mailing address there, you can switch to the French store from Settings > iTunes and App Stores > Apple ID > View Apple ID > enter your password > Country/Region to change stores.
Or you contact call the support staff for the stores at: http://www.apple.com/emea/support/itunes/contact.html and see if they can help out. -
I have no "Rescue email" contact in order to reset my security questions!! I've been trying now for 4 days to contact Apple/Itunes but I only get sent answers from a support team that say they cannot help me with my problem!!
The thing is that I can't ever remember answering any security questions and without a rescue email, I'm unable to reset them or even set them for the first time!!
I can't believe that no-one from Apple/Itunes can help me with this simple problem but unfortunately that is the case - Incredible, isn't it!!!
Would anyone know how I could solve this problem online??? Because each time I sign into Itunes, the same security questions reappear and reappear and reappear. In fact I've got to the point where I feel like uninstalling Itunes and downloading an alternative.
Many thanksYou need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111154) -
Please,how do i change app store? I am in Turkish app store,but i want to go to USA app stor,what do i need to do? Thanx
Try this too:
iTunes: Changing the display language
http://support.apple.com/kb/HT2242 -
I want to change the email address used as rescue email for my security questions. But I can't remember the answers to the security questions and I dont have access to the rescue email anymore. Please help.
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
I never had to answer any security questions in order to download songs before and i never set up any security questions
How do I bypass this feature?Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
Hey guys, I forgot the answers to my security questions. Recently iTunes asked me for the answers, since I forgot I'm now unable to purchase anything :( help please
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I Have just tried to update my iPhone 5s to iOS 8.1.2 but my phone has frozen on the update screen what can I do to solve this problem
Hi Michaelcampbell1980,
I understand that you have run into an issue while updating your iPhone. Here is an article that will help you address this issue:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
Need to send my back up email a reset security questions email but the option does not show when I click on password and security
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97456) -
I have just installed Snow Leopard 10.6.3 and want to update my Safari 4.0.4 to the latest version. However, the latest Safari version needs at least Snow Leopard 10.6.8. What can I do, please?
Go to the Apple Icon, Top Left of your Screen and Run Software Update...
Or go here > http://support.apple.com/kb/DL1399
and download and Install the 10 6 8 Combo Update...
Be sure to Restart your Mac after the Install. -
when i ask for Authorizeed computer i got the message " make sure your computer' date is set correctly and that it accepts cookies from the itunes stores " how can i solve this problem please .
Ok, so I just worked out that itunes communicates through your browser so it's a cookie in the browser not PC direct that fixes this. Bit of a convoluted route but for me it was IE>Internet setting>privacy>sites, then allow all activity from apple.com/itunes.
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I dont know who to contact for a problem with restoring a previous purchase
i had previously purchased an in app purchase for an app but i deleted it and so now i want to redownload it but the in app part wants me to repay for it since deleting it i changed my apple id email and password and now dont know who to contact for help like itunes help or what ever so please help
idk you get what im saying but i got it figured out mostly so thanks for trying
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HT1541 Does anyone know who to contact regarding purchasing bulk iTunes cards in NZ
Does anyone know who to contact regarding purchasing bulk iTunes cards in NZ for a promotion and get a discount.. All these 0800 numbers and no one can help..
Retailers are aways offering 2 x $20.00 itune cards for $30.00... How do they do this without a discount...
Any help appreciatedAre you a member of the developer forums?
Have you tried submitting feedback from within Logic? There is a direct email link named Provide Logic Express Feedback within the Logic Express item on the Menu bar.
Some people have reported being contacted by Apple development staff after using this process.
Good luck.
x
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