HT5577 I got an email saying I should reset my password. I can't get in to do it
I got an email saying I should reset my passwork because somebody has used face time on my phone - what do I do?
If the email said that you needed to reset your password and had a link to click on, don't do it. It's probably a phish rather than a real message from Apple. If the email just said that someone had made some sort of change and that if it wasn't you that made, or attempted to make, the change then you should change your password, then go here:
http://appleid.apple.com
Sign in and you can change your password there.
Regards.
Similar Messages
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MY I phone will not work....correctly...I can not update any of my old apps. it says my apple ID is disconnected, I have reset my password but it wont effect the whole phone or fix the problem...please help.
I have something similar going on, but not exact. I basically have a useless phone here because I restored the phone but supposedly when my son's father redid the phone years ago for our son he added the phone to HIS apple id (on find my phoen supposedly) which he no longer has nor uses. I need said apple id and pass to finish restoring the phone. Maybe we should all get together and pile all our bricks in front of apple headquarters so no one can get out of the building and they have to stay there until they fix this. :-P
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I don't know what is going on. I recieved an email saying I'm eligible yesterday and to wait 24 hours for everything to complete and not even 5 minutes afterwards I got another email saying my request was denied.
Has this happened to anyone else? If so what did you do to resolve this?
Anyone else have an idea on what happened or what I could do?You should contact the carrier that's sending you these emails and ask them what's going on.
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yesterday I bought 65$ worth of iTunes music using a iTunes gift card. Then I got these emails saying I am being billed again????? What do I do???? I'm very frustrated with this. Please help me
What e-mail are you talking about?
What exactly did it say?
Are you sure that the e-mail was not your receipt? -
I got an email saying my apple icloud account was recently cancelled..
I got an email saying my apple icloud account was recently cancelled, but I didnt do anything to cancel or change it. Since then computer is running slower and my internet is not working. what could be wrong with it?
Please help!It is more than likely a phishing scam to trick you to submit personal information .
If you clicked on anything in the email and submitted any information, I strongly suggest you log into your Apple ID account and change your passwords.
If you did nothing, good, and delete the email.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
I got an email saying my Apple account was going to be suspended unless I validated through an email. Is this legit? I did go on line and update my info, but I'm not convinced that was actually from Apple.
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933 -
I lost my phone 6 weeks ago, today I got an email saying "iPhone has been locked." does this mean someone has tried to power up my device. I had put the remote lock on the phone when I lost it. Today I sent 2 messages to the phone asking to call my phone
Welcome to the Apple community.
dlondon629 wrote:
I lost my phone 6 weeks ago, today I got an email saying "iPhone has been locked." does this mean someone has tried to power up my device......
Yes, this would seem the most likely reason to me. -
Hello,
I got an email saying "Thanks for contacting us. WE'RE HERE TO HELP. This email is to confirm your recent inquiry regarding a feature change on mobile number ending in XXXX." The problem is, I don't remember inquiring about anything the last couple weeks. Is there a way I can speak with somebody who can tell me what inquiry was made?
Thanks in advanceThis is odd if it's not something you requested or inquired on higherbudget. We can certainly clarify things. As Elector mentioned, you can call into Customer Service to get this information. Otherwise, I sent you a Direct Message as well.
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport -
If i got an email saying my phone is ready to be picked up at the store does that mean I dont have to pay a deposit?
One has nothing to do with the other.
You have to pay for the phone if you did not do so online.
Must show ID and if new service you may have to pay a security deposit. Go to the store find out.
Good Luck -
i need help changing my security information because i forgot it and i clicked forgot your answers on the apple website and its sopost to send me an email saying how to reset it but i never got an email.
Contact iTunes support:
http://www.apple.com/support/itunes/contact/ -
I got an email saying that I purchased Gems for Dragonville, but I never did. Am I able to get a refund for it? I never got the 50 Gems either. So there is a random charge of $2.12 on my sister's credit card for something that I never purchased.
They need to be selected in the iTunes tab called Ringtones as a synced item...
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I submitted my podcast and I got an email saying error, I checked with the feed validator and got this message: This feed does not validate. line 40, column 6: Undefined item element: itunes:order, how do sort this out, someone help me please.
Ignore it. 'itunes:order' is a recent addition which FeedValidator doesn't know about. If your podcast is rejected that is unlikely to be the reason. Of course as you haven't posted the feed URL nor the text of the error message I can't make any further comment.
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I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
I got locked out of Mac os 9 and now I can't get into OS 9 or OS X. All I see is the Macintosh SE and a finder face and text that says "mac os 9.2 welcome to mac os". I can't get into COntrol Panel to reset the password to allow me to get in.
Do you have OS X and OS 9 installed on your Mac? If so, startup with the Option key depressed. This will open the Startup Manager window. Select the OS you want to start from & click the right arrow.
Cheers, Tom -
I am receiving email that I should verify my password for iCloud but I can't see the link that I should start. HELP please!!!!!!
You select the desired file (tick the square box on the left of the file name).
You click on the "share"/"send" icon (the envelope with the arrow that points up and to the right).
You are presented with the share/send dialog.
Here you select the "Send To" choice.
This is done by placing a tick in the box beside either "Public Link (create a public link for anyone to view)"
OR
"Personalizdd Link (send email invitations to individuals)"
NOTE: The second choice is only available if you have a subscription to Adobe Send service.
So, for a free "Files" account in Adobe's cloud you'd tick "Public Link".
At the bottom left you'll observe the "Create Link" button.
Click it.
You are presented with a new dialog that informs you that the Public Link has been generated and that link is provided in a field within the dialog.
You can copy the link to a text file for future copy-paste into a post to a forum or bulletin board or you can provide the link to otheres via an email.
Be well...
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