HT5577 i need to change my security questions becase i forgot the old ones

i need to change security questions

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • TS1702 How can change my security question if I forgot the old one

    How can I change my security question if I forgot the old one since I did it long time ago

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
    (90010)

  • HT2736 Can I change my security questions without typing in the old ones

    Can you plz help me !!!!!!!

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • TS2446 Can i change my security questions if i forgot the answers ?

    can i change my security questions if i forgot the answers ?

    Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.

  • I changed my Apple ID, and i forgot the old one, and i created a new one, and when i tried to update my purchased items, and i cannot update my iphoto and imovie and garageBand, even i try to re purchase it, what can i do?

    I changed my Apple ID, and i forgot the old one, and i created a new one, and when i tried to update my purchased items, and i cannot update my iphoto and imovie and garageBand, even i try to re purchase it, what can i do?

    This is the iphone support forum. please ensure you post in the correct location

  • HT5312 I need to change my security questions because I forgot them and I don't know how.

    I need to change my security questions because I can't remember them. how do I do it?

    Welcome to the Apple community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • I need to change my security Questions because I forgot

    How Can I change my Security questions?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104482)

  • I had to change my password, and need to change my security questions, as they are wrong. Apple won't let me change the security questions unless I answer the old ones, which I cannot do. Suggestions please for how I can change my security questions.

    I had to change my password and did so succesfully, but cannot change my original security questios. To make new security questions, Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file. Is there a way to change my security questions without being able to answer my orignal questions first?

    Outlaw123456 wrote:
    Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file.
    Why not? If you're the owner then you should know your own question/answer combination as you created them.
    Outlaw123456 wrote:
    Is there a way to change my security questions without being able to answer my orignal questions first?
    Call Apple.

  • How do you change your security questions if you forgot the answers to them,

    i please need help i dont know i am able to change my security questions i can not remember them

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT1918 How do I change my security questions, when I cannot remember old ones?

    How do I change my security questions? I do not know old security question answers.

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT5622 What do I do when there isn't a 'Rest' button when I try to change my security questions that I forgot the answers to? Please help..

    I really need help. I have been signing in several times to see if a 'Rest' button would appear, but it never has. I can't remember my security answers for the life of me. I would be extremly greatful if someone could help me.. Please someone..

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

  • I need help changing my security questions and dont know the answers to the ones i already have set

    i made my account like 4 years ago and have tried every possible answer to my questions i can think of but everytime it says one or both of them is wrong.  i tried changing them but there isnt a button that i can click to change them as far as i have seen it just keeps asking me to answer them.  i need to change them so i can buy songs on my new laptop please help.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103373)

  • HT204053 Can someone tell me how I can change my security questions.  I forgot the answers?

    I needed to reset my itune password however when I selected use security questions.  I couldn't remember the answers.  Does anyone know how I can change the answers to those questions?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (79454)

  • HT5312 Please i want to change my security question but i forget the old answer

    I was forget my security question and when i want to change the rescue email i could't enter

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • I have not been able to figure out how change my security questions because i forgot the answers to them.

    i forgot my security question answers.how can i recover them or change them

    Do a forum search or look at More Like This on the right side of this page.
    This is asked and answered very often.

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