HT5577 My daughter incorrectly input her email address, therefore it couldn't be verified. How do I now delete that Apple ID?
My daughter incorrectly input her email address...iTunes sent a verification email - but the account doesn't exist!!! How do I delete the incorrect email on the iPhone????
The ID cannot be deleted.
Go to My Apple ID and click Manage your account
If necessary
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
Similar Messages
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I have just purchased a second hand ipod touch 4. The previous owners details are still in it, so for example when I try to update the facebook app it asks me for the previous owners password, and shows the previous owners email address. How do I change it all to my details? I have already synced it with itunes and all of my music is now in it, and it's also renamed on the itunes page when I attach the ipod to my PC. I've also been in to the 'info' page, 'Advanced' and then 'Replace information on this ipod with mail accounts from this computer' then finally 'apply', but it still has the other persons ID.
I've answered my own question! I now understand that you can't use apps as they are always going to be linked to the original owner. I've since deleted the app and downloaded it again, and all is now well!
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My daughters iPad has just been factory restored from the apple shop, she was using my iTunes account with her email. When trying to create her own iTunes as she is the correct age it has come up that her email is already being used. How do we do this with he same email address
Hello spooner68,
Thank you for the details of the issue you are experiencing when trying to create an Apple ID for your daughter. Because her email address is associated with your Apple ID, you are receiving the message that the email address is in use.
To remedy this, you will have to first remove her email address from your account using steps 1-3 of the section titled "How to add an additional email address that is already associated with another Apple ID" in the article below and then attempt to create her Apple ID with her email address:
How to add an additional email address that is already associated with another Apple ID
If you have an email address that is already associated with another Apple ID, you may need to remove it from your other Apple ID before you can add it to your preferred Apple ID.
Sign in to My Apple ID with the Apple ID that has the email address already associated with it.
Find the email address that you want to move to your preferred Apple ID, then click Delete.
Click Save Changes, then click Sign Out at the top of the page.
You can find the full article here:
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I purchased a new iPad and my old iPad went to my daughter. I have a problem though in that my iTunes account has been taken over by her email address. If I want to redeem a voucher on my account her email address appears. How do I correct this?
Did you take a backup in between taking the photos and deleting them ? If you did then try restoring to that backup (you will need to restore the whole iPad, you can't just do the Photos app) and they should be put back.
Backups and restores : http://support.apple.com/kb/HT4079
When you create new albums directly on your iPad and 'copy' photos into them you are effectively just creating pointers to the orginal photos, you aren't creating copies of the photos - so if you then delete the original photo you will also be deleting all pointers to and therefore be removing it from all albums that you've copied it into (you should have got a warning when deleting the photo that that would happen). -
My daughter changed her password but it has locked her out. It says it is disabled and to try again later. Can her password be sent to her email address? What can we do to get into her IPOD?
http://support.apple.com/kb/HT1212
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My daughter was updating her iphone to the iOS6 and everything went great. So, she was going to update mine. She used her itunes acct. instead of mine and it downloaded all her music and apps onto my iphone. Now when it asks for me to enter my password, it has her email address. How can I fix this???
plug your iphone into your computer with your itunes account signed in to update it, (if you want your own apps ect.) if all you want to do is change accounts signed in on the iphone than simply open settings and scroll down until you see itunes and app stores touch the apple id tip top and signout, sign yourself in. any apps she has "purschased" that you have not.. i imagine will just cease to work.
if you both share the same contacts, it won't be a big deal, however if you have work and her shcools numbers ect, and she just has mom/dad/buddies you may have double numbers and apps and what not by doing this, so if it does become a mess.. just get on itunes log into your account by clicking the store menu in itunes and going down to the account id on the bottom of that menu and just restore your phone. -
My daughter used my apple ID to set up her ipod and now her email address is on my icloud account, how do i get it off, i have tried everything?
Where do you see her email address on your iCloud account?
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My daughter has an iPod and FaceTime has stopped working as she is not able to verify her email address please can you help.
As long as you can't get a hold of the device, you can't do anything more than talking to your daughter about it.
Erasing the device could also be an option to keep her from using apps you don't want her to have on her device.
Try talking first -
I have a 1and1 email address but when I complete all the setting up info it says that either the imap user name or password is incorrect. I have attempted it many times since carefully putting in the correct info but still same message appears. Any ideas?
If this is a Gmail account you might need to unlock by going here: https://accounts.google.com/DisplayUnlockCaptcha.
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I have an iPhone 4S and the latest Apple TV, both setup with my email address as the Apple ID. I subscribed to iTunes Match so our music could be played from iCloud. I gave my wife an iPad 3 and set it up using her email address as the Apple ID. When I try to turn on iMatch so she can play our music from iCloud on her new iPad it tells me that she needs a subscription to iTunes Match. Is it Apple's intent that we would need two iTunes Match subscriptions? If not, how do I accomplish what I want to get done?
The problem is that all services are bundled with your Apple ID ([email protected]):
Your iCloud account (Mail, Contacts, Calendars, Reminders, Notes, Backups, etc.),
also iTunes & App Store purchases (Music, Movies, TV Shows, etc.),
and the iTunes Match services.
(I guess that all your devices - yours and your wife's are connected to one iTunes library, right?)
If you want that your wife gets her own iCloud account for Mail, Contacts, Calendars, etc. but gets also access to your media then you have two set up two things on her device:
iCloud (Settings > iCloud) with her account (e.g. [email protected])
and
iTunes & App Stores (Settings > iTunes & App Stores) with your account (e.g. [email protected]).
In this case she gets access to your library and could use the same iTunes Match account.
(See also: Using one Apple ID for iCloud and a different Apple ID for Store Purchases http://support.apple.com/kb/HT4895) -
How do I change my wife's apple ID from my email address to her email address?
My wife's iphone 4 has the same apple id as my iphone which is my email address. How do I change her apple id on her iphone to her email address. Note: she also has a Macbook that I have finally changed the apple ID to her email address. Can/should her iphone and her Macbook share the same apple ID?
gr8fandini wrote:
No, her apple id is the same as my apple id which is my email address, therefore I need to change her apple ID.
???? If her AppleID is the same as yours then she doesn't have one! You (or she) need to make one for her and configure her phone for it. However, this will complicate things with purchases because you will have to authorize her phone to use previous purchases as anything purchased under one account remains permanently tied to that account.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 -
My wife and I shared an Apple ID, I have closed out the iTunes on her iPhone and her iPad. While trying to set up a new iTunes account when I enter her email address it says we have to select a new email address. I have checked and her email is not associated with my iTunes account and really do not want to establish another email account. Any suggestions?
Hi Stateler74,
Thanks for using Apple Support Communities. You might be able to find the Apple ID that her email address is associated with by following this article's instructions:
Apple ID: Finding your Apple ID
http://support.apple.com/kb/HT5625
Cheers,
- Ari -
Why can't I get text on my iPad? My roommate has a iphone and iPad like myself and she gets text. Only difference is her cell number is listed before her email address. My cell number is no there and won't let me add it.
I assume that you mean that you do have an iPhone because messages will not work with any other type of cell phone. You should be able to add your phone number in Settings>Messages>Send & Receive at>You can be reached by iMessages at, if your phone number is lited in there, select it and then uncheck your email address and then the iPad will be using the phone number just like the iPhone.
If you phone number is not listed in there, you probably have to sign out/turn off Messages on the phone and the iPad and then start over again on the phone - and then your phone number should be accessible to use on the iPad.
Read this support article and pay attention to the information at the very end.
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538 -
my sister forgot her apple id and password also her email address what should we do her phone was lock
Send her here:
https://iforgot.apple.com/appleid
Simple fact is, if she can't remember this info, you won't be able to re-activate the phone, it will be a useless for anything other than a paperweight. Called Activation Lock.
Apple can't/won't help you with this. -
I bought 2nd hand iPhone and was linked with previous owner. I want to contact him but i didn't get any address of him. How can iget his/her email address using that iphone IMEI or you know any idea... Please reply if you know solution .....
There is no solution here and you should already have known this as you replied to a thread all about this a few up from your own post and this stated the postition quite clearly and the question was answered.
Why do you ask the same question again? The first answer is not going to change just because you don't like it!!
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