HT5581 Why cant i get ITunes to open up on my windows 7/ 64bit I have tryed all kinds of stuff and still no luck?
Look on my desk top HP running windows 7/ 64bit. I can not for the world of me get ITunes to open up at all and have tried all .??
Many thanks for your post. I've been trying for days to get this sorted and was getting well fed up with I-Tunes. Really thought i'd never get it working again. Tried un-installing it, loading older versions and they still wouldn't work.
Came across your suggestion by chance and top man - it worked..!!!!
How you even knew what to do is beyond me - but thanks so much. I really was pulling my hair out.
You need to put your post over the Web as there seem to be loads of people having the same trouble.
Thanks again.
Similar Messages
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HT201412 I have tried all of the above and still can't get my ipad to respond
I have tried all of the above and still can't get my ipad to respond
Everything? Did you see the very last part about restoring the iPad and did you notice that there is another link in that step in case you cannot restore the iPad?
Symptoms
Your iPhone, iPad, or iPod touch may occasionally stop responding to buttons, switches, or touchscreen input and may exhibit one or more of the symptoms listed below.
Resolution
If any of these symptoms occurs, follow the steps in this article to resolve the issue. The device:
Does not return to the Home screen after pressing the Home button
Does not wake from sleep after pressing the Sleep/Wake button
Does not turn on (or power on) when pressing any button
Appears frozen or unresponsive
Is unable to "Slide to Unlock" or "Slide to Power Off"
If a single application is not responding or freezes when it opens, you can force it to close
Press and hold the Sleep/Wake button until the red slider appears. When the red slider appears, release the Sleep/Wake button.
Instead of dragging the red slider, press and hold the Home button for six seconds.
If the device does not return to the Home screen, see the steps below to restart.
If the device is unresponsive or certain controls aren't working as expected, try restarting
To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
Slide your finger across the slider to turn off the device.
To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.
If the device remains unresponsive or does not turn on (or power on), try resetting
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.
If there is no video, verify that the device has enough charge to turn on
If you are using an iPad, ensure that it's connected to the 10W USB Power Adapter.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Home button to attempt to wake the device.
If the screen displays a red battery icon, let the device to continue to charge until it turns on.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane.
If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
Additional Information
Ensuring that your iOS device is kept updated to the latest software should minimize the occurrence of these issues. -
I am having issues with my Apple ID and iTunes. I can log into the Apple ID with no issues on the Apple website and on my iPhone and computer but as soon as I try and do an update to my 51 Apps that need to be updated it says "Apple ID as been disabled" and I have contacted iTunes and they said that my credit card was hacked so they shut it off. So I tried to enter a different credit card in iTunes and it says invalid. But it is not its a brand new card and I have used it multiple times and there is more then enough room on that card. I am upset because this has been going on for over 6 months now and if i make a new iTunes account all my stuff will be lost.
Please help!!What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance." -
Can anyone explain why I can't get Home Sharing to work? I've tried every suggestion I can find and nothing works.
Scan the Support Community sites. Apple TV losing connection is prevalent. The many postings point out the problem occurs with Apple TV1,2and 3; with different brands of router including Airport Extreme; from current and past versions of iTunes; after varying periods of working well.....minutes, hours, days; losing connection with Home Sharing and loosing Airplay; whether the router and Apple TV are in same room or separated by distance; after trying innumerable posted 'fixes'; after exchanging for a new Apple TV.
Readers, please don't post a fix until you check it works for atleast a week. -
Why cant I get itunes to work in windows 8? I hate this update issue nothing works- aggh!
Why cant I get itunes update to work in windows 8?
I tried running the new itunes installer since it couldn't update itunes, then I tried the installer with
compatability checked. The older version worked fine till an update came out and now nothing works
(sync /app updates/ photo uploads)- it does still play music on the computer.
My son had older (windows 7) computer but if I sync there it tells me I'm wiped and stuck with his music.
I'm really hating itunes and ready to trash the phone etc. Im due for upgrade anyway.
With all these stupid upgrades why hasn't this issue been addressed. 8 has been out for awhile now.
Has anyone been able to fix this issue? Please share how!You will need iTunes 9.2.1 at minimum to access the iTunes Store. Earlier versions will not work.
http://support.apple.com/kb/DL1056
but it would be best to upgrade to Mac OS X 10.5 or 10.6, since it's probable that eventually the iTunes Store will no longer support iTunes 9.x. and newer versions of iTunes will not run on Mac OS X 10.4.
Regards. -
My iPad is not being recognised in iTunes. I have tried all the basic tests and then followed a series of uninstall instructions. One suggests deleting the following file however I cannot locate it - "com.apple.usbmuxd.plist-orig". Is there anything else I can do?
My iPad is not being recognised in iTunes. I have tried all the basic tests and then followed a series of uninstall instructions. One suggests deleting the following file however I cannot locate it - "com.apple.usbmuxd.plist-orig". Is there anything else I can do?
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Trying to download songs from Itunes store. Keeps saying unable to connect. I have tried from store on computer and on phone. Please help i have weddings to do and need these songs!!!!!!!!!!!!!!!
Hey everybody Amazon.com works perfectly and no problems so Bye, Bye Itunes fix your junk *** program and ****** customer service telling me it's my computer and connection. Oh is that also why my phone can't download them either on a seperate cell network. Nice try garbage In the time it took for them to run me around i downloaded the songs i needed via Amazon.
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How do I request a song to be put on ITunes to buy. I have tried all the 'support' places and can't find a place to do this. I saw one once before but can't find it now.
http://www.apple.com/feedback/itunes.html
Regards. -
I cannot get my iPhone 4S to connect to iMessage n FaceTime have tried all the tips online and it's still not working ? It's just saying waiting for activation
What tips have you tried so far? Just so we don't waste our time telling you things you've already done.
When you respond, also indicate which country and carrier you're using. Also, is your phone brand new? can you make a phone call / access the internet while on cellular? -
I can't see my Canon MG5220 printer... Initially I was getting "there is a communication error" so I rebooted everything, reset the printing system, reinstalled the driver and still NO luck! I see no printers available in the Print & Scan area. If I click "+" it seems to see the scanner, but never the printer. HELP!
The printer component uses a different protocol to advertise itself on the network compared to the scanner component and it can take several seconds longer to appear after the scanner has.
That said, with the introduction of AirPrint, the MG should be seen as Bonjour Multifunction in the Add Printer window, as shown below.
Selecting this Bonjour Multifunction entry will create a printer using AirPrint and a scanner using the iCA driver.
So do you see the MG5220 as Bonjour Multifunction or just Bonjour? -
Since i updated my Iphone 4S to IoS5 i cannot open my contacts! i have tried to disable the Icloud and still they do not open! anyone have any further ideas for me to try?
Check the age of the files you wish to open.
Keynote 6 (the latest you downloaded) will opne Keynote 5 (KN09) files but nothing earlier. For that KN5 will act as an intermediate format (you save KN4 and earlier as KN5), then KN6 can open the resultanr files.
Make sure you have a backup of your original files, in case KN6 cannot replicate some of your earlier builds and transitions.
Les -
HT1212 i have tried all of the suggested things still cant get in the ipod
i have tried all of the suggested things and still cant get in the ipod
As instructed in the If you have never synced your device with iTunes, or you do not have access to a computer section of the article, put it in recovery mode and restore:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device. -
After updating to itunes 10 I now get an error message that says there is a problem with the windows installer package. I have tried all the things that others suggested but cannot download itunes at all now. Have I lost itunes forever?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I tried all kinds of ideas. Turning off the firewall and antivirus didn't work. I tried installing itunes with the firewall off. That didn't work. I have three conputers that are affected. Anyone else have any ideas?
Hi scooterboy55!
I have an article here that addresses that issue. While it mentions updating iTunes and checking your firewall settings as you have already done, it also mentions checking your proxy information. The article can be found here:
iTunes Store reporting error - 3259
http://support.apple.com/kb/TS2799
You may also want to follow the links in that article to double check your firewall settings as well. If you have tried uninstalling iTunes already, then you may want to make sure you have followed the uninstall order of related iTunes components, which can be found in the following article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I am trying to restore factory setting on my old iphone 4 so i can send it back to my wireless company for the trade in program. I keep getting error message from apple 3014. I have tried all troubleshooting tips and still get the error message. Does anyone have any tips? Thank you
I've tried a lot of the stuff mentioned at that link and elsewhere, modifying host files etc. trying to downgrade my iPhone 4 back to 5.1.1 no luck , apple has locked up 5.1.1 for my phone and iPad . one post said I'm "stuck with iOS 6" darn I should have been more careful. I have the 5.1.1 Ispw on my MacBook its a permissions thing I don't understand. I'll post when I find a way around it and I will . iOS 6 took away most of my AirPlay functionality . to hek with iPhone 5 I'm starting to look at android. big bummer apple
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