HT5616 i cannot log into icloud

cannot log into icloud with my apple id on my macbook. says wrong id

MobileMe was closed over a year ago and was replaced by iCloud.  Even though you still have that setting it will no longer function.
You will need to upgrade to OS X Lion higher in order to set up iCloud on your Mac.  First check to see if your system meets the system requirements to upgrade.
Lion system requirements are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Mountain Lion and Mavericks requirements are the same, as listed here: http://support.apple.com/kb/HT5842.
If you can run Mavericks, you can download a free upgrade from the Mac App Store.  If your system can only run Lion, you can go here to purchase a redemption code to download it from the Mac App Store.  If you prefer Mountain Lion for software compatibility reasons, you can go here to purchase a redemption code to download it from the Mac App Store.
After upgrading, you will find iCloud in System Preferences>iCloud on your Mac, and can set it up as explained here: http://www.apple.com/icloud/setup/mac.html.
Before upgrading, you may want to check the compatibility of your existing applications by checking here: http://roaringapps.com/apps:table.   Also be aware that older PPC programs such as AppleWorks and Office 2004 for Mac will not run on OS X Lion or higher.

Similar Messages

  • HT204053 I cannot log into iCloud using my Apple username and password.  I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account."  How do I fix this?

    I cannot log into iCloud using my Apple username and password.  I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account."  How do I fix this?

    You are getting this message because you are attempting to create an iCloud account on a PC.  You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher.  After creating your account on one of these devices you will then be able to sign into the account on your PC.

  • Cannot log into Icloud on my pc

    I cannot log into Icloud with my pc I keep getting the error message :
    Icloud encounter  an error while trying to connect with the server.

    Been looking for similar posts, surprised I haven't found more, because I'm fairly certain that there is a current problem with some parts of Apple's server network: I have 3 iCloud accounts in Mail on my Macbook, and 1 of them (annoyingly, my main one) has not been able to connect for an hour or two. And both of the others wouldn't connect for a few minutes, but are now working again.
    More suprising is that trying to log in to webmail (www.icloud.com) is giving a very unhelpful error message, suggesting the server is down. Everything else Internet is working fine for me, and haven't changed any settings, so fairly sure problem is Apple's end.
    It's possible that your iPhone is collecting your mail via a different server route that is still working; my three iCloud accounts are collecting via p02.imap.mail.me.com, p09.imap.mail.me.com and p99.imap.mail.me.com, and it's only p02 that's consistantly not working.

  • My iPad was logging me out so I have reset it - I cannot log into iCloud now and also my login for app updates defaults to an incorrect email address can anyone suggest how to re configure

    My iPad was logging me out so I have reset it - it retained all apps but I cannot now log into iCloud and when downloading apps it defaults to the wrong email details so the iPad doesn't recognise it to update - can anyone suggest how to resolve this

    Have you attempted to access your Apple ID through iforgot.apple.com ?
    If you have access to the internet, you should be able to go through the process of resetting your Apple ID password via security questions or email.
    Assuming that you use the same Apple ID for iCloud and the iTunes/App Stores, resetting your password may help you log back into iCloud and the iTunes/App Stores.

  • Cannot log into Icloud

    I cannot log into my icloud account on my computer. When I try to log in it says that my apple sign in is valid but not an Icloud account. when i got to reset it it resets my apple id.  Can someone please help me with this???
    thanks.

    Hello there, Dbrpth.
    To use iCloud, you must first sign up via your Apple ID on an iOS device running iOS 5 or later.  This can also be done on a PC running Microsoft Windows 7 or later:
    Creating an iCloud account: Frequently Asked Questions
    http://support.apple.com/kb/HT4436
    How do I set up iCloud on my iOS devices, Mac, and PC?
    To set up iCloud, first check that your devices and computers meet the iCloud system requirements. Then follow the instructions to set up iCloud on your iPhone, iPad, iPod touch, Mac, and PC.
    Once you have created an iCloud account via one of this listed ways above, you should be able to use it on your PC.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Cannot log into iCloud via system preferences on MAC

    I am trying to enter my icloud password on my mac and it seems to just be thinking.  If i enter the incorrect one it tells me that I've entered the wrong one.  Not sure what is going on.  I even went as far as changing my password, I then updated it on my iphone, it was accepted, I went to icloud on the web and was able to log in but once again when I try on the mac it just contines to think.  Suggestions??
    Thank you in advance!

    You might try the following, you may be able to skip the first few steps depending where you are up to with your troubleshooting.
    1. Sign out of your account
    (If you are unable to do this because System Preferences has frozen, Force Quit System Preferences and try again)
    2. When prompted, opt to delete, contacts, calendars etc from your Mac.
    (You are only deleting this data from your Mac, not from iCloud, the data will be reinstated when you log back in. If you need to check that the data is in iCloud before deleting it go to iCloud.com and check each section for data)
    3. Having logged out, check that the iCloud accounts along with their data have disappeared from the Mail, Address Book and iCal Applications.
    (If necessary, delete the iCloud accounts from each of these application separately from each Applications Preferences)
    4. At this point it may be worth trying to log into iCloud from the System Preferences iCloud settings again, if this works, all well and good, if it doesn't continue to step 5.
    5. Open your User Library folder in the Finder. (When in the Finder, go to the Go menu, hold down the option key (alt) and choose Library when it appears in the Go menu)
    6. Navigate to Library > Application Support > iCloud and drag the iCloud folder to your desktop. (This action only copies the folder and will provide you with a back up)
    7. Select the iCloud folder again in Library > Application Support and drag it to the trash, enter your administrators password when prompted.
    8. Restart your computer.
    9. You should now be able to enter your ID and Password in system Preferences > iCloud and log into your account. Check the services you wish to use and once you are satisfied it's working as it should, trash the iCloud folder you copied to your desktop earlier.

  • I cannot log into icloud after password reset on all devices

    I recently reset my password for my apple id/icloud.
    Now I cannot seem to log into any of my devices. iphone 6, ipad mini retina, and macbook pro retina.
    on some devices I have been able to log out of the account but I can't seem to log back in. The ipad mini retina is having problems logging out of icloud.
    Any help or ideas would be appreciated.

    I am stuck in a loop on my ipad - I have followed the instructions in your article above - I keep trying to delete icloud but cannot because it still wants me to login with my old id/email which is then rejected because it no longer exists.  STUCK.  What am I to do?  Now none of my Apple devices will sync and this is extremely irritating - to say the least.
    I assume that I wont be able to access the backup on my computer either because of this - otherwise I would delete my ipad completely and start again - and I really cannot see why, in this age of hackers etc you wonderful APPLE people have not sorted this problem out.
    I had to change my email addresses because someone with too much time on their hands hacked me.  Now I appear to be stuck.
    Please help.
    Perse

  • Cannot log into iCloud after upgrading to Yosemite

    I have 3 iCloud accounts on my mac for various family members but after the upgrade I cannot get the iCloud account to log in. It just keeps asking for the password.
    Any ideas?
    Dhiran

    You must be logged in using the Apple ID used to purchase iPhoto or to set up your Mac - If you are logged in with the Apple ID that was used to purchase iPhoto or to set up the computer if it came preinstalled then quit iPhoto, backup your iPhoto library  and drag the iphoto application to the trash (do not empty the trash yet) and then go to the App store and install iPhoto
    If this does not allow you to upgrade then you need to contact App store support  - link i son the right of the app store window
    LN

  • HT204053 cannot log into icloud

    I can log into the individual icloud tools but not into the actual icloud settings.  Under the main sign in page, it just keeps trying to log me on.  No rejection for wrong password unless i intentionally type it incorrect....why wont it log in

    You are getting this message because you are attempting to create an iCloud account on a PC.  You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher.  After creating your account on one of these devices you will then be able to sign into the account on your PC.

  • Travelling in Mauritania, cannot log into icloud with my PC netbook. I can read my mail on my iphone, but I get a message that "icould is not available" when I try to open it on the PC. It's very annoying as it's not so easy to type on iphone!

    Very strange. I have a PC netbook that I use when I travel, and here in Mauritania, when I try to log on icloud to check my mail, it tells me that it is not available or the server is down - the internet is working for everything else. I can read my mail on my iphone, connected to the same network. Is there some reason ou can't open icloud on an iphone and a pc at the same time?

    Been looking for similar posts, surprised I haven't found more, because I'm fairly certain that there is a current problem with some parts of Apple's server network: I have 3 iCloud accounts in Mail on my Macbook, and 1 of them (annoyingly, my main one) has not been able to connect for an hour or two. And both of the others wouldn't connect for a few minutes, but are now working again.
    More suprising is that trying to log in to webmail (www.icloud.com) is giving a very unhelpful error message, suggesting the server is down. Everything else Internet is working fine for me, and haven't changed any settings, so fairly sure problem is Apple's end.
    It's possible that your iPhone is collecting your mail via a different server route that is still working; my three iCloud accounts are collecting via p02.imap.mail.me.com, p09.imap.mail.me.com and p99.imap.mail.me.com, and it's only p02 that's consistantly not working.

  • I cannot log into icloud with Windows 7 64 bit system.

    It was working for about two months without a problem and then it ceased working about 2 months ago.  I just get an ongoing circle as if it is trying to log me in, but no luck.  I can log in on icloud website however.

    Curt, since I purchased a new laptop, I had to deactivate CS4 on my old laptop, uninstall, and install CS4 on my new laptop with my disks and activate. That all went fine, but I can not update the software. CS4 needs to be updated when installed from the original disk, as there are important bugs and resolved issues with the software that are available with the updates that are released after the original disk.
    By "not work", I mean that I am not able to update the software at all so that I may work in the latest version of the CS4 software without issues.
    JJMack, thank you for your suggestion, however, I am not able to manually install the updates either. All updates fail.
    Overfocused, thank you for your suggestion, I will be looking into that, as well as a bunch of other Windows 7 possibles. It may be what you suggested, or it may be a Windows 7 related utility issue or another program with a conflict with Adobe updates in Windows 7 etc.
    I remember a couple of years ago when I got the Vista OS laptop, I spent a couple of weeks to research a major bug that eventually was resolved, it was an Office/Adobe incompatibility issue with infopath running Vista.
    I hope that I am able to solve the issue soon, it has been a week so far with no resolve. If or when I find a fix to this issue, I will post it here.
    Thank you all for your help and suggestions, I really appreciate it.
    All the best,
    Aaron

  • Cannot log into icloud using Internet Explorer

    "icloud encountered an error while trying to connect to the server." This message occurs when I try to log in on my PC using Windows 7 Ultimate to iCloud with Internet Explorer 11.0.9.
    I can log in to iCloud just fine through Chrome or Firefox or even Safari on this desktop PC.
    Any ideas?

    Hi astons,
    Welcome to the Support Communities!  The article below will help you troubleshoot the issue you are having connecting to iCloud.com with Internet Explorer 11:
    iCloud: Troubleshooting web browser issues with iCloud.com
    http://support.apple.com/kb/ts4050
    I hope this information helps ....
    - Judy

  • My appleid is working fine on the web, and iPhone, but I cannot get my MacBook Pro to recognize the applied and log into iCloud

    My appleid is working fine on the web, and iPhone, but my MacBook Pro does not recognize the same password, and I cannot log into iCloud.  I have deleted the iCloud account, and reentered a new one, and that has no effect. 

    Hey kbert73
    I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/ht4527
    Using iPhone, iPad, or iPod with multiple computers
    http://support.apple.com/kb/ht1202
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Cannot log into my iCloud after resetting apple id password.

    I can't log into my iCloud after resetting apple id password. Any solutions for this?

    Need a little more info. You reset your Apple/iCloud ID, and you cannot log into iCloud where? What is the error?
    Cheers,
    GB

  • I cannot log into my icloud account on my windows pc. I keep getting I can't sign in because of server error, has anyone had this problem?

    I have not been able to log into icloud from my Windows PC. I keep getting I can't sign in because of server error. I have deleted and re-installed icloud, still nothing. This all happened because I realized my photostream wasn't working. Any help would be great!!!!!

    Hi there devbark,
    You may find the troubleshooting steps in the article below helpful.
    iCloud: iCloud Control Panel setup cannot be started
    http://support.apple.com/kb/TS5178
    -Griff W. 

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