HT5616 Where do I go to change me security questions and answer to sign into the iTunes Store
Where do I go to change the question and answer to sign into the iTunes Store
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
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HT5312 How do I change my security questions and answers if I forgot the answers?
I loaded 25 bucks on my iPod on iTunes and wanted to buy myself something from a game with that money but it asked me to answer my security questions. I have two and I don't remember one of them so how do I change the answer with that rescue email or whatever?
If you have a rescue email address, send the answers to it, wait a few hours, and check its spam filter. If not, use the link to contact the iTunes Store staff in the 'Additional Information' section of that article; if you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
(88708) -
How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
Would like to change my security questions and answers on my Apple ID account??
I would like to Change my Security questions and Answers on my Apple ID account??
I have tried and have successfully reset my PW but I have forgot my answers to questions!!
HELP Please!Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
How do you change your security question and answer
How do you change your security question and answer?
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
Cheers, Tom -
How can i change my security questions and answers
How can i change my security questions and answers? I have my ID and password but to log into itunes from my new iphone i don't remember the answers to the questions. I can log in fine on my computer just can't get the phone working.
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
I am trying to see my iTunes billing history online. I sign into the iTunes Store but where do I go from there?
You can't see your purchased history for the purposes of seeing what a purchase cost, when it took place, etc. on the iPad. You can only do that on a computer in your iTunes account.
See your purchase history in the iTunes Store -
HT201303 how to change a security question and answer
how to change a security question and answer
Sam ,
I do have the same problem !!
How to solve it ?
Plz -
HT201303 how to change your security questions and answers
How do you go about changing the security question and answers..my daughter answered and then cant remember her responses..
See Here...
Can I change the answers to the security questions for my Apple ID?
Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.
From Here > http://support.apple.com/kb/HE37 -
how do you change your security questions/answers if it does not show the link forgot answers
Hi, Morganr2954.
Thank you for visiting Apple Support Communities.
I understand that you want to reset your security questions. Here is an article I would go though for this.
If you forgot the answers to your Apple ID security questions
http://support.apple.com/en-us/HT201485
Cheers,
Jason H. -
I am trying to change my security questions, and it won't send the email to my email.
It says it sent it to the email i am using, and it sent out the password change, but im not recieving the security question email. HELP
I am having the same issue, it just won't send the e-mail. The options that apple provides you are:
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
Basically it tells you to go through the link to manage your ID and click on the link to send you the email (which we all did and clearly it's not workin)
Then you can submit a form (which I did and was contacted but all they can manage to say is to call customer service as they are "not able to help" through e-mail. So the reply was to follow option 5, however I specified in the e-mail that I cannot call since I live in Costa Rica and cannot make international calls... THEY HAVE ME IN A LOOP I REALLY NEED TO GET OUT OF!!!!! If any one of you gets this issue fixed without calling, please let me know! -
How do I change my security questions and answers?
Does anyone know how I can change my security q@a? I don't remember my answers!,
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
HT1918 How do i change my security question and answers?
When i wanna purchase something it asks me for two security questions and i totally forgot the anawers, any idea how to change them? Cheers
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
Forgot answers to my Apple ID security ?s and I don't know how to get them to my regular email. I do not have a gmail and it says it was sent to my gmail account
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
Changing the rescue email requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106833) -
How do I change my security question and answer???
Pls help
Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures contact Apple. See http://support.apple.com/kb/HT5699
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