HT5620 Forgot My Security Questions - Can't Set Up Rescue Email

I forgot my security questions but never set up a rescue email because it was a while back. It says I need to answer my security questions to create one, therefore it contradicts my problem! Any help??

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109896)

Similar Messages

  • TS2446 I forgot my security questions and I have no rescue email address ?

    What do I do?

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551
    When they've been reset you can then add a rescue email address for potential future use.

  • I forgot my security questions and dont have a rescue email what should i do?

    i really do need help with this please

    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

  • I forgot my security questions and I have a different email address but it's not updated to my Apple ID how can I change my security setting and how to rescue my Apple ID?

    I forgot my security questions and I have a different email address but it's not updated to my Apple ID how can I change my security setting and how to rescue my Apple ID?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I have already apple ID and pass word but I did not provide a rescue email . How can I set a rescue email?  NOTE: I forgot my security question.thanks

    provide a rescue email . How can I set a rescue email?  NOTE: I forgot my security question.thanks

    You won't be able to add a rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I forgot my security questions can you please help me?

    i forgot my security question can you please help me?

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

  • HT201363 Hi dear sir/Madam  i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions?

    Hi dear sir/Madam  i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions? as i have some credit in my account i can not creat a new apple id.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105243)

  • I just forgot my security question can i reset?

    i just forgot my security question can i reset?

    contact AppleCare technical support, depending on aome factors, they will probably be able to reset the questions for you.

  • HT5699 Hello, i'm from lebanon (not listed) i forgot both my security question in addition to my rescue email, any suggestions?

    Hello, i'm from lebanon (not listed) i forgot both my security question in addition to my rescue email, any suggestions?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT5312 I forgot  security questions, and there is no rescue email, what should i do?

    I forgot  security questions, and there is no rescue email, what should i do?

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

  • Why can't I send a code to reset my security questions but I have a rescue email address?

    Why can't I send a code to reset my security questions but I have a rescue email address?

    If you have a rescue email address on your account then you will see a reset link on your account : http://support.apple.com/kb/HT6170
    If you only have alternate/secondary email addresses on your account then you won't get the reset link, an you won't be able to add a rescue email address until you can answer your questions - you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then add one for potential future use : http://support.apple.com/kb/HT5620

  • How can I reset security questions. What is a rescue email.

    How can uI reset security questions. What is a rescue email.?

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT5312 I forget answers to security questions,on the other hand rescue email address that Apple use to send me email is not correst,how I can reset security questions or change rescue email ?

    I forget answers to security question , on the other hand rescue email address that Apple use to send me email is not correct , how I can reset security questions or change and make correction for rescue email address ?
    Please send me answer to [email protected] or [email protected]
    Thank you

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87669)

  • HT5312 i cant remember security questions and i dont have rescue email how do i set it up

    i cant remember security question and dont have a rescue email set , cant seem to set up rescue email address. how do i  do this.

    The Rescue Email needs to be Set up Before you need it.
    ceslive wrote:
    i cant remember security question
    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • Need help!! I don´t remember my security questions nor have I a rescue email, plus whenevr I try I can´t seem to contact support, as it doesn´t accept my phone number, probably because I live out of the USA!!!

    Need help!! I don´t remember my security questions nor have I a rescue email, plus whenevr I try I can´t seem to contact support, as it doesn´t accept my phone number, probably because I live out of the USA!!!

    Hi bmwertner,
    Welcome to the Support Communities!
    If you require additional assistance with this, click on the link below for guidance:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Judy

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