HT5620 my primary email and apple ID is no longer a valid email.

My "primary" email is no longer valid. I have a new email. The old "primary" still shows however. How do I change my original "primary" email address?

You can update your primary email address by tapping on your id in Settings > iTunes & App Store and logging into the account, via the Store > View Account menu option on your computer's iTunes, or by logging in via http://appleid.apple.com
If you are using the same account for iCloud then you may want to log out of it first : Settings > iCloud > Sign Out - you can log back in with the updated version of your account after you've updated it
Changing primary email address : Change your Apple ID
After changing it : Apple ID: What to do after you change your Apple ID

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IOS 5 used to allow Airplay between iPad (WiFi) and Apple TV (Ethernet) as long as they were on the same network. In iOS 6, now both the iPad and the Apple TV have to be on the same network and both have to be connected using WiFi ? Why did they change ?

iOS 5 used to allow Airplay between iPad (WiFi) and Apple TV (Ethernet) as long as they were on the same network, i.e. connected to the same wired/wireless router. In iOS 6, now both the iPad and the Apple TV have to be on the same network and both have to be connected using WiFi ? Why did they change this ? Means that the iPad and the Apple TV box both have to be in range of the wireless router when this wasn't a restriction before. Apple TV could be anywhere as long as it was connected to the same wireless router via ethernet cable. Seems like an unnecessary thing to restrict.

I have found with AppleTV that it is the IPV6 on the computer you want to access is the problem. The issue is that Homegroup on Win 7 or Win 8 requires IPV6 to work, but AppleTV won't work with IPV6. (So maybe double check you have IPV6 turned off)
So you have to make a choice - Homegroup or AppleTV.... but you can't have both, until Apple brings ATV up to date. (crazy that it does not recognise IPV6 - c'mon Apple!)
You can set up sharing individually in Win 7 or 8 and have the ATV access files that way.
Having said that, there is always the exception.. I have an old HP home server running Win8 and it services ATV - but is part of the Homegroup... have no idea why it works on both, but no other machine on the home network will talk to both ATV and Homegroup at the same time!

ICloud and Apple ID info no longer available on iPod Touch

I have been using iCloud to back up my iPod for the last couple of months. Suddenly in the last couple of days under Settings on my iPod Touch 4th gen. iCloud is no longer available (visible but greyed out), and under Settings/iTunes my Apple ID: ... is greyed out and I can't access the information. This happened after I set up a second computer at home to access iTunes and download music etc. Can anyone tell me why and how to fix this?

You're wonderful! I changed it from Don't Allow to Allow and iCloud and Apple ID info are now available again. Had checked in here myself but didn't realise that this was the problem. Thanks!

Why has apple failed to provide a decent service in 2012? So far this year I have had my documents deleted from ipages which cannot be replaced and apple tv2 is no longer recognising the wifi connection; adding to the on/off service provided,

Since the itunes match upgrade my appletv2 is no longer connecting to the wifi network in my home, I have tried unplugging, resetting the router, re-entering the details etc and nothing works! The unit shows the network at full strength but is not able to join it.
Has anyone got any advise on how to solve this please?
I am becoming more and more frustrated by apple and the tv over the past months as it only seems to work when it wants to and not when I want to use it. What's the point of being repeat customer and purchasing these "great" new updates to be left with product which no longer functions? I am sure that I will be the only one in the world who feels this way.

Sorry, I meant I will not be the only person in the world to feel this way!

IPads, iPhones, and Apple TVs can no longer load home sharing library after 2 years

I have been using home sharing for the past few years and streaming my music, movies, and TV shows to my Apple TVs, iPads, and iPhones. A couple weeks ago it stopped working. On all the devices I see the library (Familys Library) but when I go to load it fails to load. The iPads and iPones get to about half of the circle and fails. On the Apple TV I think the message just is "Cannot load Library"
I have tried restarting all of my devices but that has not helped. I changed the account that the home sharing is setup for and that did not help. I rebooted the Windows machine multiple times. I disabled home sharing, rebooted, restarted home sharing, all to no avail. The library system is connected over Etehrnet so I made the system to a different port on the router with no luck. I have also unplugged the router nad plugged it back in, also with no luck.
So, I will try replacing the ethernet cable but I do not see that as being the issue. It seems like something on that computer.
Going through the Programs it looks like iTunes and Quicktime were both updated on 3 June, right around the time this started to occur. I also loaded items for my duaghters Nook, Adobe Digital Editions, so that she can get books. I removed the items that I loaded for the nook and that did nto fix the issue. I would like to downgrade iTunes, but I cannot find an old copy of iTunes plus I do not know if this will destroy the library contents.
My questions would be
1. Can I find an older version of iTunes
2. Can itunes be removed from the computer and reinstalled without the iTunes library getting blown away? I have a lot of moveis and descriptions and information located in the Get Info that would just stink to lose
3. Could this be a corrupt library and is there a way t verify the library?
4. Any other things I can do and check
Thanks for any insight and help
Cheers
Dave

All the cutting and pasting and I forgot the machine information:
OS: Windows 7 x64
Memory: 8G
Current iTunes: 11.0.4
Thanks

Updated to Lion and now iTunes and Apple TV 2 no longer work

I "upgraded" to Lion today and now iTunes won't work and neither will my Apple TV 2. I click on media in iTunes and nothing happens. More than that, though, there's something strange going on with the metadata because movie posters are vanishing and reappearing. At the Apple TV end I get a lot of "Error Occurred Loading This Content" messages, but when it does actually decide to play a file only a couple of seconds of it load and then it freezes up.
This has been great. Upgrade the OS and now I can't listen to music or watch movies anymore.
I reinstalled iTunes, but nothing changed. I rebooted my router and nada. It woulda been cool if someone had actually tested this OS before it was sent out to disable Macs everywhere...
-Rob

I believe there's some kind of sleep problem with my RAID array going on here. I had to switch the RAID array to the Firewire connection because Lion didn't like my eSata card. Now accessing media on the RAID array seems to be something that takes time to "wake up" the array, though I don't have any sleep modes enabled.

Itunes 12.1.1.4 latest download has disabled Bonjour Services even thou windows task manager shows running and apple TV's no longer show as shared even though sharing switched on any solutions??

Windows latest download of iTunes has disabled Bonjour Services a message to restart says go to settings?? there is no settings in iTunes only preferences
Apple TV's says start sharing on compute? ITunes Home Sharing started Windows Task Manager says Bonjour Services running yet unable to share from computer to any Apple TV in the home is this another Apple programming bug

Windows latest download of iTunes has disabled Bonjour Services a message to restart says go to settings?? there is no settings in iTunes only preferences
Apple TV's says start sharing on compute? ITunes Home Sharing started Windows Task Manager says Bonjour Services running yet unable to share from computer to any Apple TV in the home is this another Apple programming bug

I recently updated my primary email address associated with my Apple ID account. When I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn

I recently updated my primary email address associated with my Apple ID account.
Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
So in effect I'm locked out of the app store and I currently have 26 updates waiting.
I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
Does anyone know how to resolve this?
Thanks

Did you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621

I am trying to change my Apple ID. Try to do this I keep getting an error message saying 'This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.' The email address

I am trying to change my Apple ID. Try to do this I keep getting an error message saying ‘This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.’ The email address that I want to use did use to be my recovery email but I have changed it, so that address is no lonegr associated with my account. I do not understand why I cannot use it as my Apple ID now. Can anyone help?

Contact iTunes customer support for assistance.

I created an Apple ID for my daughter with her own gmail address, but I want her Apple ID and primary email address to be an iCloud email address. How can I do this? I can't set up an icould email address for her without first creating an Apple ID?

I have created an Apple ID for my daughter with her own gmail address as the primary email address, but I want her Apple ID and primary email address to be an iCloud email address. How can I do this? I can't set up an icould email address for her without first creating an Apple ID right?
I'm not good with computers so please explain in simple way...:)
I also wonder what the best way is to set up accounts for children in a family. I dont want them to be able to purchase apps etc through the parents accounts, also some things we like to share as a family and others we don't want to share. Is there any good. clear, simple explanation from Apple Support about these issues? Or best to go to Apple store and go to genius bar or one to one advise?
thanks

You can set up an iCloud account which makes the iCloud email address you choose the Apple ID and thus the login for it:
https://discussions.apple.com/message/22283348#22283348
though I have to say I think it's more sensible if the ID is another address, both for security reasons (so people don't know what the login is) and as a contact address from Apple if the account were to stop working and they needed to contact you. So personally I would to to System Preferences, enter the GMail address which is an ID, and then choose a nerw @icloud.com address.
If she has her own iCloud account she will need either her own computer or her own user account on your Mac to be able to make use of it. You should note that under Apple's terms of use Apple IDs are only available to children of 13 and over.
As to purchasing apps, this is nothing to do with iCloud: it's iTunes, and the login can be different. So you can all sign into the same iTunes account but have different iCloud accounts. Or she can have her own iTunes account if she is of suitable age (credit card needed for purchasing apps).
If you have other children you should be aware that any one Mac or device can create only three iCloud accounts - this is tied to the serial number, not the user account, and once reached cannot be bypassed. You can of course sign into an iCloud account created on another device.

I can't make my Apple ID and my primary email one and the same. I've had my Apple ID since the first iPod but now I can't access iCloud because of this.

Since the introduction of iCloud, I've had this problem with the Apple ID. I've tried to "manage my Apple ID" but clicking the box to "make Apple ID and primary email address one and the same" but it just won't work. I'd given up and just ignored everything iCloud... I've ignored iCloud on my iPad mini and my iPhone 5 and now I'm going to get an iPhone 5s. I'm sure this will be an issue again. FYI, my Apple ID is in the format "a_xyz" only and it's working for purchases and upgrading of iOS, etc just not with iCloud. Any suggestions other than to create a new iCloud account with a different name? Thanks!

I don't have any suggestions that will help you resolve this issue other than to try posting here where there should be more iCloud experts.
https://discussions.apple.com/community/icloud/icloud_on_my_ios_device
Or contact Apple and ask for their help with this. Try here. I think Account and Setup would be the starting point.
https://getsupport.apple.com/Issues.action

Purchased ipad already got apple id through itunes and iphone but it is not an email address ipad setup process will not allow me to use current id or change id to primary email address - do i have to have different id for ipad

Purchased an ipad but already got apple id through itunes and iphone but is not an email address, ipad setup process will not allow me to use current id or change id to primary email address - do I have to have different id for ipad

It does have to be a verifiable email address though, you can change it here:
Apple ID support
http://www.apple.com/support/appleid/

I have 2 apple id's with different apps and data saved under each. It's very annoying so now I want to create a new id with my primary email address I use now. If I do that is there any way to transfer all my saved apps and app data like game saves etc?

I have 2 apple id's with different apps and data saved under each. It's very annoying so now I want to create a new id with my primary email address I use now. If I do that is there any way to transfer all my saved apps and app data like game saves etc so I don't lose all of that information and can easily switch to a singular apple id?

Apple does not transfer content bought with one Apple ID to another Apple ID. Apple will not merge two Apple IDs.
If most of your content was bought with the Yahoo! Apple ID but you now want the Gmail address for your Apple ID, the trick will be to change the address used for the Yahoo ID with the Gmail address. However, to do that you must first free the Gmail address from that other Apple ID. Use the instructions from Apple to substitute another address that is not used as an Apple ID for your Gmail address in the Apple ID with the Gmail address. Then, when the Gmail address is no longer used in an Apple ID, you can use the same instructions to substitute the Gmail address for the Yahoo address in the Apple ID with the Yahoo address.
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621

I show and old defunct email address for my Apple ID on my APP store, iCloud, and iTune accounts and cannot log in. I am told my ID or password is incorrect. I did change my primary email address. that is the app ID that is showing.

How do I rename my App Store, iCloud, and iTunes accounts so i can update apps and software? I have closed the original email address i started my App Store, icloud, and iTunes account and cannot log in unders that Apple ID. I have tried going through device and my MacBook Air. Where can i get on-line assistance?

If you mean you are trying to delete your iCloud account in iOS 7 and you don't know the passwod for the old ID, do one of the following:
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You should then be able to turn off Find My iPhone with your password. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back and change your primary email address and iCloud ID back to the way it was. You will then be able to go to Settings>iCloud and sign in with your current ID and password to reconnect to your iCloud account.
If you don't have access to your old email address, you will have to contact Apple to get them to reset the password for it so you can disable Find My iPhone and sign into your iCloud account. You will have to prove your identity to them in order to do so. You can either contact iTunes support for assistance with this (https://ssl.apple.com/emea/support/itunes/contact.html), or contact Apple Support (http://www.apple.com/support/icloud/contact/).

HT5312 I no longer have access to my primary email for Apple ID and I want to use my rescue email as my primary email. How do I accomplish this?

I no longer have access to my primary email address that is my Apple ID. I want to use my rescue email as my primary email. I have tried and tried and tried to, but Apple will not let me without accessing my old email account... which I cannot. How can I get my rescue email to be my primary on my Apple ID?

Hello Heather_M_D,
I found an article on how to change your Apple ID to another email account.
Apple ID: Changing the email address you use for your Apple ID
http://support.apple.com/kb/HT5621
You would have to verify a few conditions first :
Ensure that the email address you enter:
Is one that you regularly use since this will be the primary email for your account
Is a valid email address
Is not already associated with another Apple ID you have
Is not an address that ends in @mac.com. @me.com, or @icloud.com
If you meet all those conditions (you might have to dissociate the recovery email from your current Apple ID) and your current Apple ID does not end with @mac.com. @me.com, or @icloud.com, you would follow these steps from the article:
Follow these steps to change the primary email address for your Apple ID:
Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID," and sign in.
With the Name, ID, and Email Address drawer selected, click Edit next to Apple ID and Primary Email Address.
Enter your new email address.
Best,
Sheila M.

HT5620 my primary email and apple ID is no longer a valid email.

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