HT5621 Hello, im living at china, and im using chinese appstore to buy apps. but i forgaot my security answers to pay for smth.What i gonna to do?
Hello, im living at china, and im using chinese appstore to buy apps. but i forgaot my security answers to pay for smth.What i gonna to do?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
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Mylenium -
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There is nothing wrong with the OS update.
Delete ALL your email accounts.
Restart Playbook
Put the accounts back and ensure they are all set with PUSH ON. Manual (push off) will burn battery.
Similarly delete your wifi connections and add back when required.
Turn off wifi is not connected to wifi.
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my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
I just bought a new Mac and migrated my CS6 over. Now when I open it, I'm told I'm running a trial version of Cloud. Why can't I use my CS6 version that I purchased? I don't want to pay for something I've already bought.
Here's how to convert the Trail to Permanent:
On receiving Trial/Trial Expired screen
Make sure that you are online
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First thanks for the reply and second sorry about the confusion. I was unable to get the full message out, but here's the problem:
Like I had mentioned, for a long time both me and my Mom had comcast and as soon as I came into both dwellings the phone would automatically jump onto either wifi network. Then a while ago she verison and used the same Belkin router. So there was no problem and my phone jumped on her system as usual, but at some point something happened and when I got home I noticed that the phone asked to be put on my system. I would input the password, but it would say "unable to connect" to the network. I did the standard things like check the network settings on the phone itself and they were fine. Then I did a reset (actually twice) with the same result. It seems like the phone ability to pick-up wi-fi is ok because when I go to my University I can log-in with no problem. The only thing I noticed is when I look at the settings (on the iPhone) for the router at home the whole thing is blank. My question is: Is there a manual way to get the phone to pick-up my router? I need to have it on my network at home because I use DocumentsToGo a lot. Thanks again for your response again and I hope things are clear now. Have a great day.
Michael -
I want to buy new level from candy crush, but unfortunately apple required to accept terms and condition first before I can buy. But once I click yes no more option to click I agree with the condition. what should I do?
Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
dear sir i made a video to my brother in his wedding day from his photo and i use a song i buy it from itunes as a soundtruk , can i use this video in the facebook
No. Tracks you purchase from the iTunes Store are for your personal use only and cannot be posted, either separately or as part of a video or slide show, on any public web site or otherwise distributed to others in any way. You can't even legally give that video to your brother.
Regards. -
my iphone's screen was smashed resulting in not able to unlock passcode and now i can't connect to itunes to synced with my divice before sending in for repair. what can i do
Sorry, there is nothing you can do.
FYI: Damage like that is not covered by warranty, & all Apple will offer you is an out of warranty replacement...cost, in the US, for an iPhone 4, is US $149. -
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Take the SIM out and reseat it. Was your phone jailbroken or unooficially unlocked? If so then when you upgraded the phone locked again to the original carrier. If that is the case you need a SIM from that carrier to use the phone or you could contact that carrier and have them unlock it for you
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What was the response from iTunes after you contacted them like the message said to do?
Apple - Support - iTunes - Contact Us -
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