HT5621 I am unable to enter my Apple ID on my phone

I changed my apple ID a few months ago and apparently it didn't change on my iCloud and now the phone won't allow me to change it so I can sign in. How can I change that?

To change your iCloud ID, go to Settings>iCloud, tap Delete Account, then sign back in with the new ID. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in. With iOS 7, you will probably be prompted for the ID password before you can delete the account.
To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account. To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll.

Similar Messages

HT5621 I am unable to change my Apple ID

I no longer have access to the email address that I used to set up my Apple ID. I have tried several times to change it to my only other email account which was originally used as my rescue email. What should I do?

Apple may not let you change your Apple ID since you are using your other email as a rescue still. You will first need to goto id.apple.com and login. Then you need to goto security and passwords, where you rescue is kept, and remove your rescue email address. Once it is removed, you should be able to change the email you do not have access to to the one you were using as a rescue.
Just make sure you don't lose access to that one too.

For some reason the Apple ID window in iTunes and App Store now seems to have a character number constraint. As a result I am unable to enter the final few characters of my Apple ID which I have had for many years. Does anyone know what has caused this?

For some reason the Apple ID window in iTunes and App Store now seems to suddenly have a character number constraint which prevents me using my 29 character Apple ID. As a result I am unable to enter the final few characters of my Apple ID which I have had for many years. Does anyone know what has caused this?

You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441)

I am unable to verify my apple ID. The I get the message I entered the wrong password. The password works online to get on ICloud

I am unable to verify my apple ID. The I get the message I entered the wrong password. The password works online to get on ICloud

Welcome to the Apple Community.
You might try the following steps:
Restart the device by holding down the on/off button until the power down slider appears.
Try entering your password in another location (i.e. when you are using a different wifi network)
Reset all settings (settings > general > reset), this resets some of your settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It does not remove any of your data.
If this doesn’t help your best option may be to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.

HT4759 I am unable to log into my icloud account rather than entering correct apple id and password, why?

I am unable to log into my icloud account rather than entering correct apple id and password, why?

TThis is A joke there isn't a solution here, just users having issues with no real help. I have the same problem

Unable to enter a Division for which I have proper credentials, via the GUI

I have a Division which I am unable to enter, either as a student or as the full site Administrator, from the GUI.
When I log into the main Site page, I see the link for the Division (as I should - I have DOWNLOAD permissions for the Division). However when I click the link (the thumbnail image) I am always, 100% of the time, rejected and sent to the login page. Ignoring that, I still have all of my proper credentials and may continue to freely access other parts of the site.
In the past, I had this exact behavior on (1) a Division "RobotCourses:PSYC" (Psychology), and (2) my main site breadcrumb, which appears at the top of the site page to the right of the "iTunes U" breadcrumb and says "Maiko Covington @ University of Illinois..." For reasons completely unknown to me, this behavior resolved itself yesterday, clicking both of those objects works as expected, although NO one at our site with any edit access did anything on the server.
However, the same behavior has now reappeared, this time on a Division "RobotCourses:CLCV" (Classical Civilizations). Again, I have not done any editing of that Division, nor had anyone logged into it (these Divisions are in a test area where I am developing automation tools).
I am, quite frankly, stumped. But I've done some investigation.
SETUP:
The Division has identity "RobotCourses:CLCV".
This Division contains a single Course with identity "RobotCourses:CLCV:CLCV115:CLCV115All-13564".
Both the Division and the Course are restricted to properly registered academic students. I have developed automation code in a login portal which grants credentials for RobotCourses:CLCV to students registered for courses in the CLCV department (Classical Civilizations) and credentials for RobotCourses:CLCV:CLCV115:CLCV115All-13564 to students registered for CLCV 115 (Classical Civilizations 115 - Mythology of Greece and Rome) specifically.
The Permissions set on RobotCourses:CLCV in particular are:
<Permission>
<Credential>Authenticated@urn:mace:itunesu.com:sites:illinois.edu</Credential>
<Access>No Access</Access>
</Permission>
<Permission>
<Credential>gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:CLCV</C redential>
<Access>Download</Access>
</Permission>
The point is to deny access to Authenticated@ (merely authenticated students) and then specifically grant it for people given a "gakusei" credential for RobotCourses:CLCV in particular.
(Note here that "gakusei" is a Japanese word meaning "student," I am using it in my credentials to ensure that my credentials and permissions are not affected by other credentials named "student" set at upper levels and used by some live users of the site, as we do not have a segregated development environment. It is our lowest level of access beyond mere Authenticated@..., designed to give students access to download and "surf to" Divisions and Courses.)
*LOGIN: ISSUING CREDENTIALS:*
The login portal code works successfully, and so when a student "Jane Doe" logs in, she is in fact given appropriate credentials (as she is actually registered for CLCV 115 here at UIUC). From the code generating her login URL, I see:
Issued credentials:
gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:CLCV
gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:CLCV:CLCV115:CLCV1 15All-13564
gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:STAT
gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:STAT:STAT100:STAT1 00X1-13570
(You can see she is also registered for STAT 100).
With the default login URL thus generated, she is taken to the top level of the Site in iTunes, and in fact sees thumbnail links for both STAT (Statistics) and CLCV (Classical Civilizations). Clicking on STAT takes her to the STAT Division where she can then enter the Course STAT 100 with no problems.
*PROBLEM: CAN'T GET TO CLCV FROM THE MAIN PAGE IN THE GUI*
HOWEVER! Clicking on CLCV brings up the login page. If she ignores the login page, she can still access the rest of the site, including STAT, just fine. Logging in again (reissuing her credentials) does not help the situation.
Note that this is not a problem only for Jane Doe, the same thing happens for anyone in CLCV and in fact happens for me as Administrator of the whole site with full access, even.
*ACCESS DIRECTLY TO THE DIVISION BY URL WORKS*
With a slight modification to the login to allow access directly to the RobotCourses:CLCV Division (by adding the handle of the Division to the end of the location), credentials are issued exactly as before:
Issued credentials:
gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:CLCV
gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:CLCV:CLCV115:CLCV1 15All-13564
gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:STAT
gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:STAT:STAT100:STAT1 00X1-13570
and she is taken to the Division page, SUCCESSFULLY. So, it seems she actually HAS access, as expected.
*ACCESS CONFIRMED WITH DEBUGGING:*
Writing some code to generate not the actual login URL but rather a link that takes me to an "iTunes U Access Debugging" page for the Division (figured this out by reading some other posts! :)) I am taken to a page with the following:
(at generated URL https://deimos.apple.com/WebObjects/Core.woa/Browse/illinois.edu.1945806043/xxx5 64?credentials=....)
Received
Destination illinois.edu.1945806043
Identity "Jane X Doe" <[email protected]> (jxdoe) [xxxxxxxxx]
Credentials gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:CLCV; gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:CLCV:CLCV115:CLCV1 15All-13564; gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:STAT; gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:STAT:STAT100:STAT1 00X1-13570
Time 1236877947
Signature 42ccef92a3298684a7a09eed45adb6b788a700c01645b8b423d33ace120650b0
Analysis
The destination string is valid and the corresponding destination item was found.
The identity string is valid and provides the following information:
Display Name Jane X Doe
Email Address [email protected]
Username jxdoe
User Identifier xxxxxxxxx
The credential string is valid and contains the following 4 recognized credentials:
1. gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:CLCV
2. gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:CLCV:CLCV115:CLCV1 15All-13564
3. gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:STAT
4. gakusei@urn:mace:itunesu.com:sites:illinois.edu:RobotCourses:STAT:STAT100:STAT1 00X1-13570
The time string is valid and corresponds to 2009-03-12 17:12:27Z.
The signature string is valid.
Access
Because the received signature and time were valid, the received identity and credentials were accepted by iTunes U.
In addition, the following 2 credentials were automatically added by iTunes U:
1. All@urn:mace:itunesu.com:sites:illinois.edu
2. Authenticated@urn:mace:itunesu.com:sites:illinois.edu
With these credentials, you have browsing and downloading access to the requested destination.
(In case you think to check the sums, be aware I've actually changed the student's name for this example.)
So, as expected, I have access, in fact the student DOES have access, visiting the Division page directly (specifiying its handle as part of the desired location).
*IT'S ONLY CLICKING THE THUMBNAIL ON THE MAIN PAGE THAT BREAKS*
Because the problem is only apparent when clicking the icon for the Division on the main Site page, I have no way (that I know of) to get any information about precisely WHAT is going on, what possibly differs in the GUI-click situation from the "generate me a URL that takes me right there" situation.
At that point I'm fully in the GUI, I'm not sending anything via web services, so I have no idea how I can proceed to debug this from here.
I'm also quite confused at the sudden appearance of this behavior, and the disappearance of this behavior from RobotCourses:PYSC, another Division that was broken in this same way all last week but which magically resumed allowing me access yesterday.
Any suggestions, hints, or advice would be very welcome. Has anyone else even seen behavior similar to this?
Thanks for any information you might have.

Maiko,
I'm confess I'm still trying to get a handle on your problem. You do a fantastic job of describing it ... but I'm just trying to picture it accurately in my head.
I think, were I in your shoes, I'd begin by looking at what the debug page has to say for the specific destination in which you're interested in fixing. In other words, I'm not clear on where, exactly, this destination points ...
Destination illinois.edu.1945806043
Is that your site, or the division within your site that you want to fix? "Normally", you do not need to specify a site handle to get to your site within your transfer CGI ... if you say "uillinois.edu", it's enough to transfer your users to iTunes U ... but every site still has a handle, and you could, if you wanted to, actually specify it in your transfer CGI. For example, this:
Destination uic.edu.1139051993
is for my entire site ... it's my site handle. Whereas this:
Destination uic.edu.1991288441
is for a division within my site ... but it's impossible to tell the difference between "site" and "division" from just the handle (I mean, if I didn't say "this is a site" and "this is a division", there'd be no way for you to know). So when I look at your creds and permissions on your debug page, I can't quite tell if they give you download access for your site, or for the specific division you want to fix. If you could open the debug page with your division as destination (or confirm that that's what we're looking at), it'd rule out some things.

Unable to enter my youtube channel w IPAD,why? using Safari the youtube doesnt open,*** ?

I am unable to enter my youtube channel with IPAD,
using Safari the you tube doesnt even open!
IM SERIOUSLY DISSAPOINTED w APPLE IPAD..and getting any help from this site is a seriously frustrating experience
this will be my LAST Apple product unless I get it working properly
also how come Using IPAD I cant DOWNLOAD any videos from youtube?
thnx

I AM using the youtube APP!!!
using safari browser did get my into my channel few days back,some videos were opening ok some not,
now I cant even open youtube w Safari
using IPAD YoutubeAPP works good but I can NOT EDIT my channel!
also DOWNOLADING Videos from youtube doesnt work, something the sales GEEK neglected to mention when I bought
this IPAD couple months ago!
Ive heard the IPAD is TOPs in from all the tablets,thats why I got it,I guess I got suckered by all the hoopla and PRAISE bestowed upon it from from all the PC mags and critics and Experts..
care to try again without all the sarcasm now?
thnx

I have reloaded Icloud on my Windows 7 PC and it just says it stopped working and closes the program after I enter my apple password, what can I do?

I am unable to use Icloud on my Dell PC. I have uninstalled it twice and reloaded it. When I enter my Apple password, it tells me that it has stopped working and closes the program. What can I do to correct this.

Hi MamaTabs,
If you are having issues signing in to iCloud on your Windows machine, you may find some of the troubleshooting in the following article helpful:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
Also, you may want to make sure that you are running the most recent version of iCloud Control Panel for Windows:
Apple: iCloud Control Panel 3.1 for Windows
http://support.apple.com/kb/dl1455
Regards,
- Brenden

Unable to enter Recovery Mode for my iPad Air

Unable to enter Recovery Mode for my iPad Air
While updating my iPad Air to iOS 7.0.6, it went into an endless loop of cycling between the white Apple screen and the whirling dashes. I can't even reliably shut it down. It seems a prime candidate for recovery mode, but unfortunately I can't get it there. When I try to enter recovery mode by attaching to iTunes then pressing the home key and then reattaching theUSB cable when attached to iTunes, I just go back into the same endless loop Apple screen / whirling dashes cycle.
Right now I'm just waiting for it to power off by letting the battery run down, to see if that jumpstart brings it back up into a different state.
Anything else I can try? Or is my next stop the Genius Bar?
Thank you,
Matt

The timing on this has to be...just...right to enter DFU mode. If that won't work, plug the iPad Air into your computer and set the iPad into recovery mode, like so:
1) Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
2) Plug the device's USB cable into your computer only.
3) Hold down the device's Home button as you connect the USB cable to it.
4) When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.

When trying to launch iTunes it freezes and I get the message: "Authentication Required. To access this site you need to log in to area "100656 on mellor.co. Your password will be sent in the clear." I am unable to enter a uname or password. Please help!!

When trying to launch iTunes on my PC running Windows 7 it freezes and I get the message: "Authentication Required. To access this site you need to log in to area "100656 on mellor.co. Your password will be sent in the clear." Because iTunes is frizen at this point I am unable to enter a username or password, or in fact do anything. Please help!! I have uninstalled and reinstalled iTunes numerous times as well as attempting all of the fixes that I could find on-line and still no joy.

That sounds extremely phishy to me... iTunes does not require authentication simply to launch it. I suspect you've got something nasty intercepting network traffic. That server may be set up to log the Apple ID that you enter so it can be used fraudulently. Try ComboFix from Bleeping Computer.
FWIW the domain mellor.co is registered to an accountants in Knutsford, Cheshire, UK, and produces the same authentication request if visited with a browser. There is no sign of a "real" publicly visible website at that domain which is a somewhat odd.
tt2

Just started up my Mac Mini out of the box, using a USB windows keyboard, it will not recognize letters so I am unable to enter serial number. Anything I can do to get the mini mac right out of the box to recognize the windows keyboard?

Just started up my Mac Mini out of the box, using a USB windows keyboard, it will not recognize letters so I am unable to enter serial number. Anything I can do to get the mini mac right out of the box to recognize the windows keyboard? Do I have to buy an Apple Keyboard to get it to work right out of the box?

Is this a normal USB keyboard or is there anything specialized about it? Does this keyboard require you to install any special software to use it on a Windows box? Or is it usually a plug & play keyboard?
Normally if a Mac does not recognize a keyboard it asks you to press certain keys to identify the keyboard. What is happening on screen with this keyboard? What serial number are you referring to?

I am unable to enter my contact with my ipod 4s. need help

I am unable to enter my contact and my blutooth sees else but can not connect to them

What happens when you try to enter "my contact"? Just what are you doing?
Also maybe:
http://support.apple.com/kb/HT3887#interference
Wireless input devices: Bluetooth frequently asked questions
I do not really understand what you want.

When sharing a video on You Tube I am unable to enter text

When sharing a video from You Tube to Facebook I am unable to enter text in the text box. The video does go onto Facebook, I just can't enter a comment.
== This happened ==
Every time Firefox opened
== Installed Firefox

I had exactly the same issue, that the Apple wireless keyboard became unpaired, and I couldn't get past the password-protected log-in screen, because I didn't have a wired keyboard laying around.
OK folks,
Discovered by trial and error that it was the wireless mouse (not an Apple brand) that was preventing the keyboard from pairing, even though it's not a bluetooth mouse...
Here's the steps I used...
1. Disconnected the USB mouse cord from the Mac Mini.
2. Turned off the Apple wireless keyboard from switch on the back.
3. Turn Mac Mini off, then back on.
4. Waited for it to boot up as far as the password-protected screen.
5. Turned on the Apple wireless keyboard, waited for it to stop blinking, indicating (hoping) that it paired up.
6. And voila... was able to then type in the password...
7. Then plugged the non-Apple wireless mouse sensor cord back into the Mac Mini's USB port
I also immediately went in to the MacMini's Sharing options and set that up for remote management in case something else happens down the road for other problems...
Thanks though to all who suggested solutions... they may come in handy in the future.
Hope this helps someone else...
Lynda

I have downloaded ios8 and now i can't go further than entering my apple id password press enter and it goes back to hello " enter password"

I just upgraded my Ipad 2 with IOS 8. When I enter my apple password it goes back to the HELLO screen which says " slide to set up".. I've entered my password several times and pressed next and I've also pressed skip this step but it never takes me to the next step to sign on.

Same problem for me.
1. Cannot connect to wifi as icloud password pop up keeps appearing.
2. tried deleting account. UNable to do so.
3. tried resetting password by logging into apple id through desktop as mentioned in one of the responses in another thread. Unfortunately the apple id to be reset is the same as being prompted by icloud and hence unable to reset the same.
Feel like breaking the **** ipad into bits. Stupid of apple to let such a bug in and not offer support !!

Ipad mini unable to enter code to unlock

When I turn on my ipad mini I am unable to enter a code to unlock the ipad mini and it shows searching at top left of screen, is it possible I have a virus and how do I get rid of it? Thanks

You don't have a virus since there aren't any.
Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off"

HT5621 I am unable to enter my Apple ID on my phone

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