HT5621 I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help
I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help me?
Downlands wrote:
Cant sign out. No password for now reduntant appleid
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
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I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I would like to change my apple id to one of my alternate email addresses so therefore i would have to delete the alternate email address as an alternate email address and it says that if i do that it will permanently be deleted from my account so could i use that email address as my primary one?
The following article may help you:
http://www.ehow.com/how_8362857_rename-mailbox-apple-mail.html -
I I have changed my email address so I changed my Apple ID and password. Just realised haven't changed icloud details and now can't access as don't know password or security questions. Want to delete and set up on new Apple ID. Help please???
In order to change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I cannot update my apps on my iPhone 3. I think it's because I've discovered I have 2 Apple ID's, the original one for iTunes from 2009, and another one I used more recently. I think I must have changed my Apple ID to the more recent email, but my iPhone does not accept any password for the new ID. I have tried changing back but cannot. I have reset passowrds on both ID's 6 or 7 times, but that does not work either. I read I cannot undo an Apple ID, so I have 2, but they are mixed up. Help?
Did you purchase or download the apps with your old ID? Apps are tied to the ID that is was purchased from.
If it is a new app you bought with your new ID, you can go into settings - appstore- apple id and then log out. -
Afternoon, due to interenet fraud I had to change my email address. Ive changed this on the computer but a struggling to change on my iphone. Ive gone into settings, icloud, account. When you go to account it wont alow me to change Apple ID email address.
Can you please help
Thank you
Katie HebblewhiteYou have to change email address here first using your computer
https://appleid.apple.com
After confirmation:
iPhone
Delete iCloud Account then set it up again with the change AppleID
Message was edited by: ckuan -
I have just set up a new ID and password - I have received the email to my Email account and all verified.
But i am still unable to down load any apps on my iPhone or PC message reads " could not sign in"The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
Hi.My problem is that i am looking forward the email address and also the address of shanghai and pudong apple retailers.Can you help me please?
For the street addresses tap the link then enter China in the search field.
https://www.apple.com/retail/storelist/ -
when i want to create a face time it tells me to vertify my email address. When i go to do this i have to type in my apple ID and password on the Apple website, however when ever i do this i get a message saying Invalid account for this Email Address..
Same problem here. Whats the deal?! Apple??
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I have attempted to upgrade os4 to os7. At the end, it threw an error that i had to turn off "Find my iphone" on my phone, which seems to be impossible at that stage as i could not access beyond the upgrade screen.
I thin chose to set up as new iphone, but icloud has taken an old expired email address for which i do not know the password. icloud will not recognise my current itunes email and password, so i now have os7 but am unable to restore from my itunes back up.
Desperately need help please... Any help appreciated
ThankyouIf you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.
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