HT5621 I have updated my apple id to my current email address. I need to update my trusted device with my new id. It is still showing up with the old apple id when I go into settings on the phone.

How do I change my apple id on my device so that it is the same as the new apple id?

Are you trying to change your iCloud ID on your device?

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How on earth do I update my Apple ID to my new email address? I keep getting moved to 'change my password' sites, but I have a new email address and need to update my Apple ID.

How on earth do I update my Apple ID to my new email address? I keep getting moved to 'change my password' sites, but I have a new email address and need to update my Apple. Frustrated!!

Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
Create a new email address, for example at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).
Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
Enter your new address and click 'Save changes'.
Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in.
I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.

I just updated my Apple ID to a current email address, it worked on my laptop but my phone is still using the old one and neither password works. I can't download or use anything other than phone calls and texting on my phone now. Help!

I just updated my Apple ID to a current email address, it worked on my laptop but my phone is still using the old one and neither password works. I can't download or use anything other than phone calls and texting on my phone now. Help!

go to settings
then to store
tap your id then click sign out
then sign back in and you should be fine

I changed my apple Id and it was verified and now that i am trying to purchase something on my IPAD its still showing up as y old Apple ID when my new Apple ID was verified and changed

i changed my apple Id and it was verified and now that i am trying to purchase something on my IPAD its still showing up as my old Apple ID when my new Apple ID was verified and changed

Log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in with the updated version of the account so as to 'refresh' it on it.

Help I have changed computer and email address and need to update details but see no way to update account. Help please me get itunes email support. I cannot find a way to email support.

Hi,
My older computer got smashed and even though I had all my information changed to this computer for some reaseons itunes did not. Therefore they are not transferring all my purchased items. How do I fix this so they are transferred and also my niece uses my credit card to purchase songs which I now want removed from her account as she no longer lives here. Please help I am trying to get an email address for apple itunes support team. HeLP

Hello Jbug0409,
Welcome to Apple Support Communities.
It sounds like you’re running into an Apple ID password issue on your iPod touch, and you’ve created another account which you weren’t able to verify because you didn’t receive the verification email.
Try resetting the Apple ID password for the account that’s already on your iPod touch as shown here:
If you forgot your Apple ID password - Apple Support
Also, take a look at this article which provides troubleshooting suggestions that’ll resolve most issues receiving verification emails.
If you didn't receive your verification or reset email - Apple Support
So long,
-Jason

Unable to clear inbox, still showing 1 message in inbox on icon when there are no messages in the inbox. How can I clear the 1 message from the icon indicator?

I am unable to clear 1 message in my email inbox showing on the icon. I have tried clearning out all messages in my inbox and it still shows 1 message remaining unread. I erased messages 5 days ago and since then it has been showing 1 message remaining. How can I clear this from the icon? Thanks

Ouit Mail app. (Remove from MultiTasking bar).
Double tap the home button to bring up the multitasking dock. Tap and hold an app. A red badge with a minus symbol will appear on the icons. Tap the minus symbol of Mail app to quit.

HT4623 I have an iPad2 w/ wi-fi, 16gb. I would like to update my software version from 4.3.5 to a later version; however, when I go to settings, general, the "software update" option does not appear???

I have an iPad 2 w/wi-fi, 16 GB. I would like to update my software version from 4.3 to a later versionn; however, when I go into Settings, General, the "Software Update" option is not there???

Judi126 wrote:
... "Software Update" option is not there???
That is only a feature of iOS 5 or later...
You have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch

I have Windows xp on my oldercomputer and Windows7 on my new laptop. I synchedmy iphone to the old one . When I tried to synchtothe newone, everything got screwed up and it had to be restored . Can I synch it to the old one to get backmy stuff and the

I have Windows xp on my oldercomputer and Windows7 on my new laptop. I synchedmy iphone4 to the old one . When I tried to synch to the new one, everything got screwed up and it had to be restored at the Apple store. . Can I synch it to the old one to get bac kmy stuff and then to the new latptop so I can back it up?

Not sure if this applies to your region, but in Australia the SIM password is often written on the "credit card" sized plastic card that the SIM was provided to you with the phone by the telco. Do you still have this? It could be in the iPhone box?

HT4623 When I go into settings why doesn't the update appear on my screen

When I go into settings why doesn't update appear on the screen

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

HT4623 How can I up date my iPhone, when you go into settings and click on general there should pop up a thing that says update between about and usage it does not have it and I can't update it now

How can I update my iPhone,when I go into settings and click on general something should pop up between usage and about that says up but it does not and my iPhone needs to be updated.

If you don't have the update option on your phone, you will need to update in iTunes on your computer.

Update so that all apps are registered to my current apple ID from an email that is no longer valid. When I try and log into the old Apple ID I am told it has been 'locked for security reasons'

I have a very old apple ID that was used to install some of my first apps that I still use today such as Whats App. I cannot install updates for these apps because my apple ID is no longer operational and when I try and reset this apple ID I get an error message saying this apple ID has been blocked for security reasons. NB. I cannot reset using email verification as the email doesnt exist anymore and when I tried inputing my security questions I couldn't get past my birth questions and then got "you have too many failed attempts at verification...so this apple ID has been blocked".

The old Apple ID apps cannot be transferred to the new ID so you would be best to delete and download new.
For lockout issues with the Apple ID contact the store support staff at http://www.apple.com/emea/support/itunes/contact.html
For security questions reset, contact the country support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

HT5312 When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this

When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this ID problem?

Hi AnnieAnneok,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
First, I would suggest you backup your iPod touch and transfer purchases to your computer:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Confirm your Apple ID is set up and updated with the correct information:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Then, in Settings on your iPod touch, sign out of your iCloud Account and your iTunes Store account and sign back in with the correct Apple ID.
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers,
Judy

How to delete the old Apple ID to prevent continuing access it when updating Apps if I have changed the Apple ID in my iPad and iPhone?

I have changed my Apple ID in my iPhone 4S and iPad, but when I update my Adds on them, they prompt me to enter the old Apple ID and password. I have already created the new Apple ID. How can I delete the old Apple ID on them?

If you created a new id instead of updating the old one then any apps etc that you bought/downloaded with the old id will still be tied to that old id, and they can't be copied or transferred to a new one - so only that old id can download updates to its apps.
If you updated the old id then try logging out of the account on the iPad by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on the iPad.

I changed my Apple ID on iTunes and on the iPhone 4. When I try to "Update All" the old Apple ID (I no longer have access to the email address) shows up. How do I update those apps?

I changed my Apple ID on iTunes and on the iPhone 4. When I try to "Update All" the old Apple ID shows up (I no longer have access to that email address). How do I update those apps?

Apps are DRM protected and tied to the account used to originally obtain them. They cannot be transferred to another iTunes account nor updated using another iTunes account. Only the account used to obtain them can be used to update them. You can contact iTunes support, explain the situation & ask that they add these apps to the download queue of your new account:
http://www.apple.com/support/itunes/contact.html

Cannot add a new email account, and hence icloud account. When i go into Settings - Mail, accounts, calendars, the option to add a new account cannot be clicked (ghosted). I also have iCloud Settings ghosted (unclickable). Cannot change in itunes also.

Cannot add a new email account, and hence i have no way of creating an iCloud account (very frustrating). I had the same problem with iOS 4.3 but i had no email account to create as i set both up when i bought the iPhone 4. After adding a company email and a gmail account (both wok perfectly) i noticed that the option to create more email accounts had been ghosted (unclickable). This didn't worry me at the time. However, iCloud needs me to create one in here so i can access the cloud which i desperately want the ability to do. When i go into Settings -> Mail, accounts, calendars, the option to add a new account cannot be clicked (ghosted). I also have iCloud in the iPhone Settings ghosted (unclickable). I have same problem in itunes on Mac OSX. Surely restoring isn't the solution as i restored my iphone when changing from iOS 4.3 -> 5. Please help?

Go to
Settings,
General,
Restrictions, type in your Restriction Password,
Accounts, tick Allow Changes.
Press the back key a few times till you're back in Settings, you should see iCloud is now highlight able, now go to Mail Contacts and Calenders and add your email account as per norm.
Hope this helps.

HT5621 I have updated my apple id to my current email address. I need to update my trusted device with my new id. It is still showing up with the old apple id when I go into settings on the phone.

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