HT5621 I no longer use the e-mail I used when I first began using itunes a long, long time ago.When want to listen to some of my music I get a notice that I am have to authorize listening to the song. It is so irritating!What should I do?
I am trying to listen to songs in my library. Certain songs require authorization. I purchased these songs using an old email which I no longer use and I have forgotten my old password. Therefore, I can no longer listen to a song I purchased!! Please advise.
You're supposed to remember them or make note of them because they are key to a resource in which you have invested financially, just like keeping records for bank accounts you have or keys to your car. It is just that people haven't woken up to the importance of having a digital legacy too.
Here are resources for forgotten passwords:
https://iforgot.apple.com/
http://www.apple.com/support/appleid/contact/
Contact Apple for help with Apple ID account security - http://support.apple.com/en-us/HT5699 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
Similar Messages
-
When I try to buy music, I get message saying that my credit card information does not match the bank records. My information, formatting are exactly the same as the bank. Help!
Look on one of your bank statements and be sure to enter the billing address exactly as it shows on the statement. Some folks forget where they actually get the statement. They put their home address in iTunes/Mac App Store and they actually get the statement at their place of employment or vice versa.
-
I have athorizedmy iPod so that I could transfer my music purchases bytomycomputer but when I attempt to do thisiget a messege stating that my iPod is not authorized to do this. What step am i missing in the athurization process? Some of my purchesse onmy iPod have some how disappaeared from my iCloud account and I can't find them so the only copy of the music I have is on my iPod can any one help me?????????????????
Hello Fanzaria,
Congratulations on your new computer! It sounds like you are trying to transfer your iTunes purchases from your iPod to iTunes on your computer, but you are repeatedly getting an authorization prompt.
Is it possible that some of these songs were purchased with an Apple ID you may have been using at another time? You mentioned that you don’t see these purchases under your past purchases in the iTunes Store. I recommend checking to see if they are hidden under your current Apple ID using the steps in the section titled “To unhide your purchases” in the following article:
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/ht4919
If you are not seeing all the songs you expect to see after checking for hidden purchases, I recommend searching for an older Apple ID that you may have used. Use the steps in this article to find your Apple ID:
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
If you find an alternate Apple ID that you used, authorize iTunes with that Apple ID:
Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
I also recommend reviewing the following article for the issue you are experiencing. I recommend reviewing the full article but specifically the section to Remove the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I can do this function on the PC using my Google Gmail account which accesses my personal email account. << Personal information removed to comply with Verizon Wireless Terms of Service >> I had been able at first to forward email go groups on my Droid Razr when away from my PC.
Message was edited by: Verizon ModeratorHave you by chance Cleared the Cache it might not hurt to Clear it and see if that Helps..
-
How to fix "server not found"
Does this happen on all websites? If so then you may have to update the permissions in your firewall application to allow the new Firefox.
-
I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!
iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?
-
I Just updated my iPhone 4 to 7.1 oS. I am unable to connet to any network. I keep getting the "searching" No Service" messages on the top let corner of the screen. I also get a notice that says " "Unable to load network list. I need help... How can one resolve this issue?
No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that. -
When trying to set up automatic syncing , on my iPod Nano, I get a notice that I am synced to another unknown computer. How do I get unsynced from this other computer ? Have I been hacked ?
Well, most of what we can tell you is already stated in the message you are getting. A phone can only sync with one library at a time. You have apparently synced your phone with a different iTunes library in the past, or changes have been made to this library so the phone no longer recognizes it as the library with which it was synced. To know which you will have to provide the information.
If you bought them using the AppleID you use with this phone it may simply be easier to re-download them directly to the phone rather than sync them, though you will want to resolve that issue at some point.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 -
I have been using I Tunes Playlists for some time.
Recently, I was creating some new playlists, and seem to have goofed up somewhere.When I open an existing playlist,and when I try to play each of the songs in the playlist,the same song plays,even though I scroll down to the next song.I also notice that,there is a ! sign next to the serial nos of each song.How can I remove this sign ?I suspect that this is the problem.
ThanksThe exlamation mark happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
How can I fix the Runtime Error R6034 so that I can correctly install iTunes on my PC ? I get a notice that states ' An application has made an attempt to load the C runtime library incorrectly - Please contact the application's support team for more info
Hey Debbiered1,
Follow the steps in this link to resolve the issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
When you uninstall, the items you uninstall and the order in which you do so are particularly important:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Take care,
Delgadoh -
I have mac osx 10.6.8 and I keep getting update notices that do nothing, just search for update server. Happens every day. What can you or I do to fix this? Other people I work with and use macs have the same issue.
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
When I try to use editor in Elements 10 I get a notice that says "Application has asked Runtime to terminate in an unusual way." I'm using Windows XP. What can I do?
Unfortunately, you're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content -
After migrating a new Mac Book Pro from Time Capsule, I noticed that I lost a group of Favorites on the older iMac. The puzzling thing is that the Favorites are on my iPhone--not the old iMac or the new Mac Book Pro. How do I get the Favorites back?
If you are syncing using iCloud, try going to System Preferences/iCloud (computers) and checking Safari. If it is checked, try deselecting it, wait 10-15 seconds, and then check it again.
-
I have been trying to download firefox since last nite...I keep getting a notice that "this file is corrupt" and can't finish the download...Help!!
Temporarily disable your Anti-Virus application only long enough to download Firefox.
-
I have problems with seeing my bookmarks, file, view, edit...buttons. I tried other shortcuts. I noticed that all of my bookmarks are located in the Internet Explorer browsers, how can I restore setting back to Mozilla Firefox?
Is the menu bar missing (the one containing File, View, Edit etc)? If it is, the following link shows how to restore it - https://support.mozilla.com/kb/Menu+bar+is+missing
Maybe you are looking for
-
Flash no longer works with YouTube
I updated Flash, Firefox, and Windows 7 on 12/10/14. Since that time I am no longer able to use Flash on YouTube. I get a black player and the message: "An error has occurred. Try again later." I'm using Firefox version 34.0.5 and Flash version 16.0.
-
Itunes continuously quits unexpectedly
After recent update Itunes continuously quits unexpectedly. Here's the report for apple. Process: iTunes [1505] Path: /Applications/iTunes.app/Contents/MacOS/iTunes Identifier: com.apple.iTunes Version: 11.0.1 (11.0.1)
-
Can I copy and paste topics from 1 RH file into another?
Is there a way to copy and paste topics or books from 1 Robohelp 8 project into another?
-
Pause button not working on my Nano
Is there a way to fix a non-functioning pause button or do I have to send it in? Thanks!
-
Troubles with the type associations
Hello forum, The type and extension association is really delicious, it's time this happens! I've been trying it with moderate success, here are a few experiences, I would love advice for better results: - first the example at http://java.sun.com/jav