HT5621 I recently upgraded my iPad with iOS 7. I had my iCloud account on a particular email address which has been discontinued. I tried to change my account but I cannot and will need to delete everything from my iCloud account to change it. HELP please

Apparently I need to close my iCloud account and change it to a new one. But like that apparently i will lose all my data.

This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

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HT204053 I changed my Apple ID (email address) to a new Apple ID (email address), but my iPhone is asking for my password on my old email address which has been discontinued, now I can not get into iCloud or add Apps because the old email and password do

I recently changed my Apple ID (to my new email address), but my iPhones are still showing my old Apple ID and are asking for my old password. It no longer exists and now I can not add any Apps or get into iCloud because they previous ID no longer exists but that is what is popping up in Apple ID box and I cannot change it on the phone. How do I get my new Apple ID assigned to my phone(s)?

Welcome to the Apple Community.
If it's iCloud that is asking for these details:
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
If it's iTunes asking for these details:
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

TA22652 Some of my music was purchased with an old email address which I no longer have. I have forgotten the password to it and can no longer use music from old account. We moved and no longer have the same email service, but would like to use all music

Some of my music was purchased with an old email address (old account) which is no longer valid. Since it has been a long time since we used the email address we no longer know the password. Now I can't access the music from my old account due to using a new computer. I've purchased the music and downloaded cds with the old account and need to be able to get my music.
Thank you!!

➡ https://iforgot.apple.com/

I upgrade my ipad with iOS 6 and i don't have siri, why?

I upgrade my ipad with iOS 6 and i don't have siri, why?

Siri isn't available for the iPad 2.
Hope that helps!

I just updated my iTunes, and I need to delete photos from my iPod 4, and there is a Photo Library that synced to my iPod when i plugged it into my computer, and now it doesnt have the option to delete them off my iPod. How do I get rid of these photos?

I just updated my iTunes, and I need to delete photos from my iPod 4, and there is a Photo Library that synced to my iPod when i plugged it into my computer, and now it doesnt have the option to delete them off my iPod. How do I get rid of these photos? I have read other questions that say to plug the iPod into the computer and like un-sync it, but I downloaded the new iTunes and it doesnt have a photos tab. Does anyone know how to solve my problem? Please and Thank You, Megan!

Just what did you do to the computer?
It sounds like the iPodf is seening the iTunes libary as a new libary.

How to complete delete everything from my icloud account.

How to complete delete everything from my icloud account. Like brand new.

First go to Settings>iCloud on your device and confirm that everything is turned to Off, and that you are not syncing any data with iCloud before proceeding. (If you are, when you delete the data from iCloud it will also be deleted from your device and it will be lost.) When you turn these off, you will be given the option to keep the data on your device.
To delete your contacts, go to iCloud.com from your computer, log into your iCloud account and open Contacts, click on All Contacts on the left, to the right click on any single contact to select it, click on the Actions (gear shaped) icon at the bottom left and choose Select All, then press the Delete key on your keyboard.
For Calendars, open your calendar on icloud.com, click Edit on the bottom left, then tap the minus sign to the right of each calendar to delete it.
For Notes, open notes on icloud.com, click on each note on the left, then click Delete at the top to delete it.
For Reminders, open reminders on icloud.com, click on each reminder and press your Delete key to delete it.
For Mail, open your mail on icloud.com, click each folder on the left (such as your inbox), click on a single message to the right, press Control-A on your keyboard to select them all, then press your Delete key. Repeat this for each of your mail folders except Trash. When finished, click on the actions (gear-shaped) icon on the bottom left and select Empty Trash.
To delete your my photo stream photos, open the album, tap Edit, tap the photos, tap the trash icon. If you want to keep a copy of them on your device, save them to your camera roll first.

I tried to upgrade my IPad with IOS 6 and now I have an Apple icon with a blank downloading bar.

How can I get ITunes to recognize my IPad 2. I starting having issues after trying to upload my IPad with IOS 6. All I have now is the Apple icon and an empty downloading bar.

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

Do i need to delete everything from my old iphone before i get a new iphone?

i just got a replacement iphone in the mail, i just want to make sure before i turn my old one off, do i need to delete anything from it? like photos, notes, etc... i just want to protect my privacy.
thank you.

Have you backup your phone yet? You should do that first so you can restore your new phone to that back up http://support.apple.com/kb/HT1766 . After you have restore your new phone, then you can delete the contents of your phone.
settings - general - reset - erase all content and settings.

I have a 'family' yahoo email address which is shared across several phones. How can I set up my phone so if I delete an email which isn't relevant to me it doesn't automatically delete from the other phones?

I share a yahoo email account with my husband and children. The emails may be for one or more or of us. When an email arrives on my iPhone 5C, if it is not relevant to me (because it's something he is dealing with) then I would like to delete it just from my phone without also deleting from his phone. Or it may be an attachment like a photo which I don't need stored on my phone, but will need to download when I get home and on the PC. He can delete from his Samsung without it deleting on my phone or on the PC, but I've not found a way of setting up my phone so it works the same way. Please can someone tell me which are the best settings to use?

To set it up as POP you need to delete the account, reboot the phone by holding the HOME and SLEEP buttons at the same time until an Apple logo appears (about 10 seconds), then add it back following these instructions: Forcing creation of a POP or IMAP email account
I understand that you have used the same account for many years, but the technology is also changing constantly. Years ago the standard was POP (Post Office Protocol), which was designed at a time when it was inconceivable that anyone would access their email from more than one device. When people started using multiple devices, for the most part they wanted to see changes on one device mirrored on another. A new standard, IMAP (Internet Mail Access Protocol) was developed. With iMAP the master copy of all messages resides on a server, and multiple devices are kept in sync with the server. So if you delete a message from one device it is removed from the server, and then removed from all other devices when they next sync. This is the same way Microsoft Exchange works. Other benefits of IMAP include the ability to have multiple mail folders that are kept in sync across devices. In your case you could use this to create a separate folder for each family member, so they could move messages to their own folder and not clutter up the shared Inbox. Most computer mail readers can even automatically sort incoming mail into folders based on the contents of the message.
IMAP is considered a "higher level" standard than POP. When you create a mail account iOS devices query the server and ask what it supports; if it says it supports IMAP then the account is automatically configured for IMAP. So if you really want POP you must fool it, as described in the link above. In my experience Android devices default to the highest level protocol also, and I suspect newer Blackberries do (although it has been 15 years since I used a BB).

What is the exact name of the cable I need to connect my old hard drive from my macbook pro (it has been taken out of the computer) to my new macbook pro? I need to transfer files from the old hard drive to the new computer.

What is the exact name of the cable I need to connect my old hard drive from my macbook pro, which has been removed from the computer, to my new macbook pro? I need to transfere files from the old hard drive to the new computer.

No eSATA to USB. Just a SATA/IDE to USB adapter. Google SATA/IDE to USB adapter and you will get tons of links to buy them. Most likely your local computer electronics store has them, although they might be more expensive buying locally than online.
I have several. You can get either USB 2, which what I recommend, or USB 3. USB is backward compatible so a USB 3 adapter will work on a USB 2 port and a USB 2 adapter will work on a USB 3 port. Backward compatible in both directions.
I suggest a USB 2 type because there have been some problems with certain USB 3 devices, the USB 3 interface used isn't all that good in those certain devices. USB 3 is still fairly new where as USB 2 has been around for over 10 years.
synghem wrote:
Thank you LowLuster,
At the apple store they said I needed an esata to usb wire. But looking at wires on line has been confusing. Is sata the same as esata? How do I know if I need a usb 3 or usb 2?

I have lost my old itunes account as it had an gmail address which has been deleted by google, the rescue email address is also no longer valid

i am unable to locate my old itunes account. I save music from my own collection and purchased tracks from itunes. i believe the account was using an old gmail account which has been deleted by google as it was inactive for a period of time. the rescue email address is also not obsolete. Is there anyway of tracking down my old account either by creditcard number or home address? i have not been able to get music on any of my devices, ipad 2 or my iphone 5. really need some help as this has been like it for several months.. probably a couple of years if i thnk about it.

Welcome to the Apple Community.
The following article(s) may help you.
Look up your old and forgotten Apple ID

I have been given an iPod nano 1st generation and need to delete everything from it but do not know how to

I have been given an iPod nano 1st generation I wish to completely wipe it clean and put new music into it. I cannot manage to do it any help would be great

Hi Bevella,
I understand that you were given a 1st generation iPod nano and you would like to completely erase it so you can start clean and sync your own music on to it. The process you want to run is called a restore. The following link is the iPod nano Features Guide that explains the restore process with steps. The restore section is on pages 50 and 51.
iPod nano
Features Guide
http://manuals.info.apple.com/MANUALS/0/MA101/en_US/iPod_nano_Features_Guide.pdf
Updating and Restoring iPod Software
You can use iPod Updater to update or restore your iPod software. Apple periodically updates iPod software to improve performance or add features. It is recommended that you update your iPod nano to use the latest software. You can also restore the software, which puts iPod nano back in its original state.
If you choose to update, the software is updated, but your settings and songs are not affected.
If you choose to restore, all data is erased from your iPod nano, including songs, files, contacts, photos, calendar information, and any other data. All iPod nano settings are restored to their original state.
To update or restore iPod nano with the latest software:
Go to www.apple.com/support/ipod and download the latest iPod Update. The update has the latest software for all models of iPod.
Double-click the software installation file and follow the onscreen instructions to install the iPod update.
Connect iPod nano to your computer and open iTunes. The iPod Updater application opens. If you’re using a Windows PC and the iPod Updater application doesn’t open automatically, you can find the updater by choosing Start > All Programs > iPod.
Follow the onscreen instructions to update or restore iPod software.
Thanks for reaching out,
-Joe

HT1541 My American express card was stolen and I need to delete it from my account

My American Express card was recently stolen.
How do I delete it from my account?
By this card being reported stolen, it will not allow me to install apps on my iPad.
Please help....I have already contacted support with iTunes.

Follow these instructions:
http://support.apple.com/kb/HT1918
to enter in a new credit card. You may also just be able to select "none" for the payment method, but that option seems to appear for few people.
Regards.

I have an older macbook model a1181 and i want to delete everything from it and start from zero?

I bought a macbook model a1181 and I want to delete all the information cause its missing some icons that I cant seem to fibd anywhere in the computer.

Insert a compatible Mac OS X install DVD, restart the computer with the C key held down, use the Disk Utility to erase the partition with Mac OS X installed, and then install a fresh OS onto it.
(107814)

I changed my Appleid online yesterday because the old one was based on an email address that is no longer active. My phone still shows the old Appleid and will not let me access APP store etc. How can I get the phone to accept the new ID?

I channged my Appleid at appleid.com and now the phone stills shows my old id and will not let apps that require id/password prompts work.

Just scroll to the bottom of the screen in the store, log out and then login with the new ID.
As long as you changed it from the manage account option at https://appleid.apple.com/ (ie. replaced the primary email address with a new one), then all your old purchases should be fine.

HT5621 I recently upgraded my iPad with iOS 7. I had my iCloud account on a particular email address which has been discontinued. I tried to change my account but I cannot and will need to delete everything from my iCloud account to change it. HELP please

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