HT5621 I was attempting to make a reservation to replace my iPhone 5 battery.  Somehow my Apple ID was not accepted in this process.  I seem to be in a non-responsive loop!  Need help.

I want to schedule an appointment at the NE Villiage Point Apple Store to have my iPhone battery replaced.  However, I am seemingly not able to do so due to some conflict with finding the right Apple ID and PW!  I have now received confirmation that both of these have been changed, but still I am not able to make my reservation.  Need someone to help me eliminate this problem. . .

If you want to avoid delay, you need an appointment. Otherwise,
you will have to wait until a Genius is free and that may be an
hour or even much longer than that.

Similar Messages

  • Cannot create new folders on desktop. Cannot drag new items onto desktop. Desktop in Finder opens with Terminal. Not sure if this has anything to do with upgrading to Mavericks but I need help if anyone has ideas. Thank you.

    I can no longer create new folders on my desktop. The option to do that is now light gray on the drop down menu and can't be selected.
    I cannot drag new items onto desktop any longer either.
    The Desktop in Finder opens with Terminal.
    Folders and items on Desktop open and work normally.
    Not sure if this has anything to do with upgrading to Mavericks but I need help if anyone has ideas.
    Thank you.

    Take these steps if the cursor changes from an arrow to a white "prohibited" symbol when you try to move an icon on the Desktop.
    Sometimes the problem may be solved just by logging out or rebooting. Try that first, if you haven't already done it. Otherwise, continue.
    Select the icon of your home folder (a house) in the sidebar of a Finder window and open it. The Desktop folder is one of the subfolders. Select it and open the Info window. In the General section of the window, the Kind will be either Folder  or something else, such as Anything.
    If the Kind is Folder, uncheck the box marked Locked. Close the Info window and test.
    If the Kind is not Folder, make sure the Locked box is not checked and that you have Read & Write privileges in the  Sharing & Permissions section. Then close the Info window and do as follows.
    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    xattr -d com.apple.FinderInfo Desktop
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). You should get a new line ending in a dollar sign (“$”). Quit Terminal.
    Relaunch the Finder.
    If the problem is now resolved, and if you use iPhoto, continue.
    Quit iPhoto if it's running. Launch it while holding down the option key. It will prompt you to select a library. Choose the one you want to use (not the Desktop folder.)

  • I have just reset my password about a hundred times and still the facetime and I messenger is not accepting my password, I previously had FaceTime working now nothing is happening, I need help now please

    I have just reset my password about a hundred times and still the face time and I messenger is not working, I previously used FaceTime once and now I need help urgently
    What am I not doing?

    Hi fatbear711.  are the following as follows?  Settings/restrictions:  Facetime and Camera are both ON?   Also in Game centre at bottom 'Adding Friends" is turned on?  If all ok, log into your account via itunes App, Click on your ID at bottom left of say the Music page, then click to 'Manage', enter password.  On next page click on your apple ID at top, then select to go to '[email protected]'. Log in on the browser window page that appears and confirm that your primary apple ID and primary email have been verified (should have green ticks and the word 'verified' next to them.  If you use itunes on a pc to sync with then do this through iTunes;Store menu on your pc, ensuring that you sync your device once finshed.  You will also need to check that your device is set to the correct timezone and time in your devices settings page.  If problem still persists at least we'll know the basics are ok.
    When you post again can you also include whether ipad2/3 etc and iOS e.g. 5.3.1/6.01 etc
    Best regards
    Nick

  • Download from loop masters says "The requested URL was not found on this server.

    I'm downloading some audio files from http://www.loopmasters.com/ but whenever I try, in the download progress in the top right corner of safari, it'll stop downloading and say "The requested URL was not found on this server." There doesn't seem to be any rhyme or reason as to where in the download it'll stop. The first time got 37.3% of the way through, the second time got barely 12% (but my computer went to sleep this time,) and the last time it got to 34.8%. I can't do any more attempts because this website will only let me download it five times. Is there anything that's going wrong on my end, perhaps? Or is it likely just their servers being all wonky?
    Let me know if you need any other information :]

    This previous discussion has a solution:
    https://discussions.apple.com/message/16527576#16527576

  • I purchased and downloaded a movie and when I it backed up to my computer it changed something and now when I try to watch the movie I get an error message that says "The request URL was not found on this server.? What do I need to do to correct it?

    I purchased a movie and downloaded it and when I conected my I Pod to my computer, now I get a message "The requested URL was not found on this server".   What do I do to fix it?

    Because the location for each song in your library is on your hard drive.  If the hard drive isn't there, how can iTunes play it?
    You'll have to move/copy the music from your hard drive to your computer's hard drive.
    Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
    -Delete EVERYTHING from iTunes, so that your library is now empty.
    -Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down.  You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
    -Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes.  Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked.  You can close Preferences now.
    -Now, drag and drop your music from your hard drive into your iTunes library.  iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
    Shouldn't have any more problems...

  • Image size and mime type.. non-java guy needs help

    Image size, mime type.. non-java guy needs help
    Im not at all familiar with java so this is really weird for me to work out. I?ve been doing it all day (and half of yesterday).
    Im trying to write a custom clodFusion tag in java that gets the width, height, size and MIME types of a given file. I?ve been trying to get it to work on the command line first. I can get the width and height but cant get the size and the MIME type.
    Here is what I got
    /*import com.allaire.cfx.*;*/
    import java.awt.image.renderable.*;
    import javax.media.jai.*;
    import com.sun.media.jai.codec.*;
    import java.io.*;
    import java.util.*;
    public class ImageInfo {
    private RenderedOp image = null;
    private RenderedOp result = null;
    private int height = 0;
    private int width = 0;
    private String type = "";
    private String size = "";
    public void loadf(String file) throws IOException
    file = "80by80.jpg";
    FileSeekableStream fss = new FileSeekableStream(file);
    image = JAI.create("stream", fss);
    height = image.getHeight();
    width = image.getWidth();
    System.out.println(height + "\n");
    System.out.println(width);
    System.out.println(type);
    public static void main(String[] args) throws IOException {
    ImageInfo test = new ImageInfo();
    test.loadf(args[0]);
    can anyone please help me out to modify the above so I can also print the mime type and the file size to screen.
    thanks for any help

    any suggestions?

  • HT4009 Ok so my problem is I put $100 on my account an it not letting me buy in app purchases an I'm ticked off to the max an idk how to fix this I bough in app the other day perfectly fine I need help bad HELP me

    Ok so my problem is I put $100 on my account an it not letting me buy in app purchases an I'm ticked off to the max an idk how to fix this I bough in app the other day perfectly fine I need help bad HELP me

    You need to Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Need help with Error message "The disk you inserted was not readable by this computer"

    I got this message this afternoon "The disk you inserted was not readable by this computer" with the options to either "Ignore" or Eject"
    This is in reference to my External Hard Drive "Buffalo" 1TB. I just got my Mac 27inch this week and when i got it i hooked up this hard drive to it, historically used on my old windows machine, but was still FAT32 formatted. I was able to upload all my pics to Aperture and music to iTunes. Was able to surf the data no problem.
    This afternoon i noticed that it was no longer visible in the "Finder" and afre rebooting several times, got this message "The disk you inserted was not readable by this computer"
    Neither the mac nor the HD was moved since yesterday, early this am when it worked.
    Is there an easy fix to this? whats going on.
    Some info:
    I had used this external storage unit for more then a year.
    I sold my PC today so cant test if the hard drive still works on that.
    I have the latest 27 inch mac (2.7GHz)
    Storage is connected to a power source ( I tried both USB and FireWire, both yield the same message)
    Any advice?

    Have you tried the Repair Disk feature in Disk Utility?

  • My apple id is not accepting when i am installing os x, i need ur help

    SIr i am using macbook air 2.1
    i erased all my data, bt i cant reinstalling os x
    My apple id also not accepting n i create another one bt result is same
    what to do please give me solution

    Loner T wrote:
    You do not need an Apple ID to install OSX. On your MAC if you use Command-R, it should bring up Recovery (local or Internet) and provide options for installation. Do you have a Time Machine backup?
    Please see this article OS X: About OS X Recovery
    Internet recovery relies on a valid registered ID. The ID should be the one used to register the MacBook Air at the time of purchase/installation or for a purchase of the same version of OS X from the App Store.

  • How do I view and open all my files again that are on my external hard drive?? Error message saying 'The disk you inserted was not readable by this computer' Three options are Initialize, Ignore or Eject.

    I have recently purchased Toshiba 1TB hard drive and I set it up and I was able to transfer all my files onto it such as my music, photos, documents. I had correctly ejected and used it again and all these files were safely stored and accessible afterwards. However after I rebooted my computer as it had been going slow and I had too much clogging it up once I reconnected the external hard drive I have error message saying 'The disk you inserted was not readable by this computer' Three options are Initialize, Ignore or Eject. How do I access all my files? I set it up to work on both mac and windows. I have tried both another mac and windows computer and same issue occurs?? I am worried that all my personal files are gone but am confused as the drive has had absolutely no damage to it as it was in a very short time frame and its never left the same spot. Any help would be greatly appreciated. Thanks

    Thanks for your quick response. I had a look at your discussion... I tried it on a Windows machine and I thought that was compatible with ExFAT?
    Therefore I need to attempt to use my external hard drive with a machine that boasts OS X 10.6.5 or above and then it should work?
    Thanks

  • WD external Hard Drive comes up with "The disk you inserted was not readable by this computer."

    So here lies the problem, when connecting my WD external HD to my MBP, I get the message The disk you inserted was not readable by this computer. and a further three options of initialize, ignore and eject. I have always hit ignore.
    When checking my files, the HD is not available in my finder window.
    I've gone into Disk Utilities. It is there to be highlighted. And I go to repair the disk, but each time the Repair button is greyed out.
    I've tried to use my data recovery software (rescue pro deluxe) but because the drive isn't showing up in that program, it isn't working.
    Are there any other options out there to get the files from that HD (I've just gotten back from 2 months of travel with a bunch of photos on that HD - so would like to get them back). Even if that means putting them onto a spare external HD.

    Thanks for your quick response. I had a look at your discussion... I tried it on a Windows machine and I thought that was compatible with ExFAT?
    Therefore I need to attempt to use my external hard drive with a machine that boasts OS X 10.6.5 or above and then it should work?
    Thanks

  • My external LaCie drive gets an error message "the disc you inserted was not readable by this computer." The only options offered are "ignore" or "eject" Disk Utility sees the disc but does not give a repair option. What can I do?

    When I plug in my external LaCie drive I get an error message "the disc you inserted was not readable by this computer."
    The only options offered are "ignore" or "eject"
    Disk Utility sees the disc but does not give a repair option.
    What can I do?

    The good thing about mac-centric resellers such as OWC, is they have people on staff that can answer questions without you buying things first. They also have how-to information, and instructions are included in many of their products. I saw a link to watch a DIY video in one of their pages; an example of a RAID (with its own power supply) is shown on their drives page. Also a few in there, with no power supplies, for less money.
    If I were looking to backup and perhaps also have a partition for a system clone, I'd consider something like one of these: http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
    Some ideas on the RAID backup methods appear in google search, some of the pages are ideas and concepts; and the better ones also warn about using RAID for the only backup plan.
    Oh, OWC has live chat. Haven't tried it, nor have I bought anything from them. I have what appears to be two products from them, but have not used either. One is in a box as-new, but has only USB2.0 ports & my Macs needed FW400/800. It has been said their RAM is a good way to upgrade, too. But I can't confirm!
    A 'RAID-ready' unit for backup may be more versatile for just that, but I have not checked into these details. I use single HDDs in powered enclosures, and usually manually make backup clones to FW drives, of bootable OS X systems. Some of the OWC raid-ready use eSATA ports so that may not be viable for a computer without them.
    The unused in-box external drive I have is like the base model in the link above. However mine is USB2.0 (maybe) and won't boot my older Macs due to hardware variance; and my preference would be for FireWire options, these models do offer that. But the one I have does not. Dual 500GB HDDs, and they could be used in tandem as a RAID. That would be a choice set up in software. I'm not sure and not interested enough to read up just now.
    My backup method is not automatic, or a moving backup plan, if I don't get a move-on and make full system clones. I do make copies of photos and documents the manual way, to USB external drives; and occasionally backup to DVD or CD media. And USB flash, that helps to move files between computers without need to use file sharing via wi-fi. {Like Why fly? Walking is better exercise unless one is a bird. Squawk!}
    https://www.google.com/#q=raid+backup+mac
    Depending on the ports in your Mac, you may be able to use other cables to attach between a backup or externally enclosed hard disk drive with multiple partition and bootable clone in one of them. Not sure about the Thunderbolt, and where that is the main port, adapters are required to access other devices, as allowed.
    Anyway, I am going on and on, yet not really saying anything.
    My ideas would not be all that interesting to follow as a backup
    plan when matching available newer hardware to task, but you
    can get some into better ideas if you are not in a rush. Get a
    good setup and then look into more an betterer stuff.
    Good luck & happy computing!

  • Seagate backup desktop disk you inserted was not readable by this computer

    I am running IOS 10.7.5 and have a seagate 4TB Backup Plus Desktop external drive. I have all of our iPhoto library on it. I get the message "The disk you inserted was not readable by this computer". I went to disk utility and the drive shows up but not a volume and I don't have the option to mount one (most of this doesn't make sense to me but i have read as many posts as I can, looking for the answer). Am I missing drivers, or because a volume is not mounted to the disk, what could that mean?
    Did the drive fail or is it more of a software problem? I tried installing the driver again just in case and installed the seagate dashboard but the drive doesn't show up as an available device.
    I tried to see if it would appear on my laptop (PC) because it is billed as being able to do both PC and Mac with no further driver install required but nothing doing.
    what thoughts do you all have? Do I need to get the disk warrior or is there some way to fix this issue that I haven't thought/read about?
    Thank you!

    Additionally, the drive does not appear to be formatted (according to the screenshot). That might have something to do with it.
    Aside from that and for future reference: you do not need any software that is included with external hard drives - as long as you format them for Mac (as most are formatted for Windows out of the box), there is no need for any software.

  • DL link : apex_util.get_blob_file was not found on this server

    I'm trying to make a DL link using GET_BLOB_FILE_SRC and so far no luck.
    If you please can take a look here : http://apex.oracle.com/pls/otn/f?p=11910:9:276337790571189::YES:::
    login/pass - guest/tango&cash
    Page 9.
    I pass product number = 1 in the element P9_TXT1 and expect to see HREF in the element P9_X which i should be able to DL.
    But the html is
    <a href="apex_util.get_blob_file?a=11910&amp;s=276337790571189&amp;p=9&amp;d=&amp;i=4242569802061169120&amp;p_pk1=1&amp;p_pk2=&amp;p_ck=5E253F61CC71868127E0440E823E383E">Download</a>Which "haply" produces :
    The requested URL /pls/otn/apex_util.get_blob_file was not found on this server.
    I double check that i'm calling apex_util.get_blob_file_src function.
    Edited by: andrey on Jul 12, 2009 8:54 PM
    pass
    Edited by: andrey on Jul 12, 2009 9:01 PM

    The PL/SQL Function source value for the item is:
    RETURN 'Download' ;
    ...and the format mask for the item is:
    DOWNLOAD:DEMO_PRODUCT_INFO:PRODUCT_IMAGE:PRODUCT_ID
    I don't think this was meant to be used this way. I think you need a DML process to refer to 9see the &d= parameter value is null in your link).
    What documentation were you using that led you to try this?
    Scott

  • I can not load my yahoo email. I get the following message: "Not Found The requested URL /mc/showMessage was not found on this server. Apache/2.2.9 (Debian) mod_jk/1.2.26 PHP/5.2.6-1+lenny4 with Suhosin-Patch etc... (too many characters for your ? page

    Can't log into yahoo email. I get the following message: "Not Found The requested URL /mc/showMessage was not found on this server.

    OK here is the problem I am having with this.. It might be related to my own machine but I need help where to look..
    on the command line using mintty on XP I have this:
    $ nslookup us.mg6.mail.yahoo.com
    Non-authoritative answer:
    Server: Wireless_Broadband_Router.home
    Address: 192.168.1.1
    Name: any-ycpi-uno.aycpi.b.yahoodns.net
    Addresses: 98.136.145.155, 216.115.101.178, 216.115.110.119, 216.115.101.179
    98.136.145.157, 98.136.145.154, 216.115.110.118, 98.136.145.156
    Aliases: us.mg6.mail.yahoo.com, geoycpi-uno-deluxe.gycpi.b.yahoodns.net
    geoycpi-uno.gycpi.b.yahoodns.net
    HOwever when I look in firebug for where the ip for the above domain is this is what I get:
    66.115.130.31 clearly not listed above..
    Let's check the aliases
    $ nslookup geoycpi-uno-deluxe.gycpi.b.yahoodns.net
    Non-authoritative answer:
    Server: Wireless_Broadband_Router.home
    Address: 192.168.1.1
    Name: any-ycpi-uno.aycpi.b.yahoodns.net
    Addresses: 216.115.110.118, 98.136.145.156, 98.136.145.155, 216.115.101.178
    216.115.110.119, 216.115.101.179, 98.136.145.157, 98.136.145.154
    Aliases: geoycpi-uno-deluxe.gycpi.b.yahoodns.net
    geoycpi-uno.gycpi.b.yahoodns.net
    nope
    $ nslookup geoycpi-uno.gycpi.b.yahoodns.net
    Non-authoritative answer:
    Server: Wireless_Broadband_Router.home
    Address: 192.168.1.1
    Name: any-ycpi-uno.aycpi.b.yahoodns.net
    Addresses: 98.136.145.156, 98.136.145.155, 216.115.110.118, 216.115.101.179
    98.136.145.157, 216.115.101.178, 98.136.145.154
    Aliases: geoycpi-uno.gycpi.b.yahoodns.net
    nope
    where is this 66.115.130.31 ip comming from.. why isn't firefox using native DNS lookup?
    When I do a reserve lookup on that ip it points to nationalnet.com as the top SOA..
    any ideas?

Maybe you are looking for

  • 11i to R12 upgrade

    Hi, I am doing test upgrade 11.5.10.2 to 12.1.1 I am following R12 upgrade guide and 1211 install guide. I finished rapid install step "Creating the Upgrade File System". Now my next step is to perform upgrade (apply upgrade drivers). It is not clear

  • Kernel Upgrade Release 700

    i have follwing problem after i change the  Kernel and will start the Sap System trc file: "dev_disp", trc level: 1, release: "700" sysno      00 sid        S12 systemid   560 (PC with Windows NT) relno      7000 patchlevel 0 patchno    95 intno     

  • "Software update" doesn't do anything whatsoever!

    I have run "Software update" on my new Intel Mac Pro (10.4.9) successfully. Today, no matter how many times I select it from the Apple menu of Finder, the "Software update" doesn't do anything: no error, no "checking at Apple", nothing! Has anyone se

  • Create account

    I have the "printer code" that was printed out by my new 8600, but I cannot create a new account using the boxes provided on the "Create Account" screen and there is no box that accepts this code specifically...what am I doing wrong?  Thanks.

  • Opening CS6 reverts to CC

    I had both Photoshop CS6 and Photoshop CC installed.  I dropped my CC membership after a few months.  Now, when I try to open CS6, a box always opens up saying that my CC membership has expired.  Even after uninstalling CC, I get the same thing. Why