HT5621 It says that the new email i tried to enter as my new apple id is not available. Why?

It says that the new email i tried to enter as my new apple id is not available. Why? I was trying to change my email to a email i always use instead of one that i never do. When I went to change it it said that the email was not available. I have never used this email before for apple. Can someone please help me?

Hello Jessica
If you have on your previous Apple ID a rescue email address and that email address is what you are using to create a new one, then it will not let you use it. See if you can log in to your Apple ID and remove that email address. Check out the article below for more information.
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620
Regards,
-Norm G.

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HT1925 When I try to uninstall my itunes I go to my control panel to remove the Apple "Application, Mobile Device, software support" then i get a pop up saying that "the feature you are trying to use is on a network resource that is unavailable" I cant fi

When I try to uninstall my itunes I go to my control panel to remove the Apple "Application, Mobile Device, software support" then i get a pop up saying that "the feature you are trying to use is on a network resource that is unavailable" I cant find it. Its preventing me from re installing the new itunes.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

I cannot download i tune updates or do a reinstall as I get a message saying that the faciity I am trying to use cannot be located can anyone please help?

I have problems when I try to install an updated version of I tunes or when I try to uninstall I tunes. In both cases I get a message which says that the facility that I am trying to use is not available, a second message says that the path I am trying to use cannot be found. Can anyone please advise me how to sort this out? thanks

In both cases I get a message which says that the facility that I am trying to use is not available, a second message says that the path I am trying to use cannot be found.
Which particular .msi file is the message mentioning? (Several different .msi files might be referenced in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

The message from ICLOUD saying that the IPAD hassn't been backed uo in 3 weeks... do not desapear when typing the OK. What to do?

The message from ICLOUD saying that the IPAD hassn't been backed uo in 3 weeks... do not desapear when typing the OK. What to do?

Try this and see if it helps.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up

I m trying to transfer my data from my imac to my macbook pro using transfer manager i m connected to wiifi it says that the process will take above 55 hours ? I have only 38gb to tranfere ? Why so long isnt normal

Hi
I m trying to make a transfer to all my data from my imac to my macbook pro with wireless ... And using my transfer manager as requested but it show 55 hours time to download ? Whats wrong ?

So there are several factors that may point to why your transfer is going to take so long. First and foremost it is going to be the type/speed of wireless you're using. Your router and computers should all be using the same type of wifi (ie 802.11G or 802.11N). That will ensure the best "theoretical" transfer speeds across your network. Depending on what type of router you have and what type of wireless cards your computers have that will determine the max theoretical transfer speeds you could achieve. For instance the fastest available wifi is currently 802.11N at approximately 300MB/S maximum transfer speed. Realistically you'll probably see about 10% of that.
Secondly the speed of the computers and their hard drives will also play a large factor in the transfer time. If your computer has a slower processor or uses a lot of virtual ram (which uses the hard disc drive) you will experience slower transfer speeds.
As seventy one said you will experience MUCH faster transfer speeds over ethernet. You will especially noticie faster speeds over gigabit ethernet. Gigabit speeds require both computers to have a gigabit ethernet port and a router with a gigabit ethernet switch.
With all of that being said depending on other variables the connection may speed up and slowdown depending on current network traffic and your transfer time may increase/decrease accordingly. I would suspect it won't take 55 hours.

I have a Mac Desktop that is running OS 10.10.1, I am trying to upgrade my iPhoto to 9.6, but nothing happens after the perceived download. I even retarted and still my iPhoto is in not available, why?

My iMac = Desktop 20", 2GHz processor, 4 GB memory, running OS 10.10.1
I am tring to upgrade my iPhoto and when I follow Apple's instructions on how to do so, the download seems to occur, I click on the upgrade package and nothing changes.
I have restarted the computer after the download and still no change.
What am I missing?

leonie,
Thanks for the reply, I finally got it solved. I had to find the upgrade in the Utilities folder of the Finder...

How do I get my Ipod to sync if it says that the sync session failed to start?

How do I get my Ipod to sync if it says that the sync session failed to start?

See these previous discussions:
iphone could not be synced sync session failed to start...: Apple Support Communities
Sync Session Failed to Start iTouch iOS5: Apple Support Communities

Hi, i lost my phone yesterday night and today i received a email saying that the app find my iPhone was disconnected, one minute later i got a new email saying that my id password was succefull changed and it wasn't me. what can i do?

hi, i lost my phone yesterday night and today i received a email saying that the app "find my iPhone" was disconnected, one minute later i got a new email saying that my apple id password was succefull changed and it wasn't me. what can i do? there is something that i can do to block the phone or try to find it.

Report it to the police. Change all your passwords and cancel you credit cards and other credit accounts.
What To Do If Your iDevice Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

HT1414 My email account on my i phone will not allow me to enter new password. Each time my phone says that the yahoo server is unavailable. What is the problem so that I can once again get my email on my phone?

My iphone will not accept my new password for my email account. It keeps saying that the yahoo server is unavailable. what is the problem and how can I get my phone to accept m;y new password so I can once again get my mail on my phone?

This may work, try deleting the Yahoo email account from your phone and then re-add it, using your new Yahoo password.
If that doesn't work, log into your Yahoo account from a computer and double-check that you are entering the correct password. Also, your password may be case sensitive, so enter it into your iPhone the exact the same way you created it.
Let us know what happens!

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits. otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS P

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!!
I want to USE the products….CAN YOU HELP ME????
regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I was gave an Apple iPod Touch that was disabled and I called the Apple Store and they emailed me what to do and I plugged my iPod up to the PC and now it's saying that the iPod is unable to be recognized and I don't know what to do now

I was gave an Apple iPod Touch that was disabled and I called the Apple store and they emailed me how to fix it but now when i plug it up to the PC it's saying that the iPod is unable to be recognized and I don't know what to do?

Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps.

I have a packardbell laptop with photoshop elements 8 installed from new. I have used it on several occasions but I cannot get it to run now. When I open a photo using elements the Adobe box pops up saying that the programme has unexpectedley quit? can a

I have a packardbell laptop with photoshop elements 8 installed from new. I have used it on several occasions but I cannot get it to run now. When I open a photo using elements the Adobe box pops up saying that the programme has unexpectedley quit? can anyone help me please as I have several photos to edit before the end of this month. Many thanks for any help

The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check.

I can't download firefox. When I click on run, I get a window saying that the author is unknown. When I click on run in the new window, another window says the file is corrupt. What can I do about this?

I want to have firefox as my default browser. As this is a new laptop, I hasve to download firefox. As per the instructions, I click on "run" to complete the download, but instead of completing the download, a window appears which says that the author is unknown. If I ignore the window and click on run, I get another window which says the file is corrupt and I can't finish the download and have firefox as my browser.
I have windows 7 and explorer is the default browser and I want to change to firefox, but so far am being prevented from doing so. How can I successfully download firefox?

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See also:
* http://kb.mozillazine.org/Unable_to_save_or_download_files

I bought an iphone 4 from my friend and he do not know his apple ID and we are trying to know the email attached to is apple ID so we can rest it cause he forgot them as well and the reset button in the 2 steps always says that the email is always sent !

i bought an iphone 4 from my friend and he do not know his apple ID and we are trying to know the email attached to is apple ID so we can rest it cause he forgot them as well and the reset button in the 2 steps always says that the email is always sent ! ( even if you wrote a worng ID like ( asdasdasd ) it will say sent !! how come and now am trying to know or need a hint on that email so my freind could try to remember it !
to those who will think that this phone is stolen , no its not and i would love to go to apple store if there is 1 in jordan so they can help us ,
i have everything with this iphone the box the catalog its serial number , everything but the ID and the (and apple ID is everything as you know)
so please if anyone have any suggestion to help me , and even apple it self if the can help me to get a support from them cause i tried everything to contact them by mail or any other option since as i said there is no apple store in jordan

he knows his ID , if he did all whats in the link he can get his password back ?
how can i make him call applecare ? is there a way to speak to them from jordan ??
i have been trying to reach any1 in apple so they can communicate and help my friend (us) to make him remember it .
am not asking for the password or trying to get into the phone without using it , and i can take my money back though i need to help my friend as well since now he cant use it as well.
thanks kil

TS4002 I'm trying to create a new apple-id but when typing the email adress I want to use I'm told that the particular email adress is not allowed but when searching I can't find same being used. How do I find out where that particular email adress is use

I'm trying to create a new apple-id but when typing the email adress I want to use I'm told that the particular email adress is not allowed When searching I can't find same being used anywhere. How do I find out where that particular email adress is used so I can delete it there and use it for my new apple-id?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.

HT5621 It says that the new email i tried to enter as my new apple id is not available. Why?

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