HT5621 "" Sorry, we could not process your request"" this the message I reach when I am going to verify my new email address. What can I do?

When I push the key of verification in the email which apple has sent to my email address I see this message """
Sorry, we could not process your request"""

Hello, ahmadeftekhari.
Thank you for visiting Apple Support Communities.
Try to verify your Apple ID via a web browser on a computer if available. If the link is not active follow the steps in the article below to resend the verification email.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
If you are still experiencing issues you may need to reach out to our account security team to help you with verifying your account.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

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We're sorry we could not complete your request on the itunes store.

This only seems to happen on my new computer Windows 8, 64 bit. Any help please?

I always try to download movies and TV shows in advance, although this is the first time in quite a while that I've had problems with it on Apple's end -- normally I'm just worried about my internet flaking out, which was happening pretty regularly for a while, or just slowing down way too much and taking hours to download anything. It's a good approach when you can manage it as it eliminates the risk of this sort of thing messing up your whole night. If you still have enough movie night left tonight though, you could try renting something from Amazon. It's streaming rather than download, so it's vulnerable to inconsistencies in internet speed, and it tends not to be as good quality as iTunes video (at least in my experience), but at least you might still be able to get a movie in tonight.

Error: "AppStore could not process your request. Please check your AppStore account details

Error: "AppStore could not process your request. Please check your AppStore account details"
I changed my card details for my apple id since then i have been getting this error mesg whenever i try to download a paid app - or make payments for existing apps.
I created a new apple id and tried using that- but the error still pops up.

I believe that something is wrong with the App Store on Apple's end.
My issue is that my purchase history is completely blank when it shouldn't be.
I believe it's an issue on Apple's end because the same thing occurs on other iPads in the house & on my iPhone.
Sorry I can't be of more help, I'd just say wait it out.
-Chris

I am trying to change country to US for iTunes on my iPad. After I select US in account setting and press NEXT I get message: "Cannot connect to iTunes" and then "The iTunes Store could not process your request. Please true again later". Help please.

I am trying to change country to US for iTunes on my iPad. After I select US in account setting and press NEXT I get message: "Cannot connect to iTunes" and then "The iTunes Store could not process your request. Please true again later". Help please.

downloaded the updated iTunes and that did nothing. I then went through the form about $ very VERY carefully and discovered one field left blank. Once that was filled in, everything worked and I now have my free app.

CS5 RAW Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information.

I rented a Nikon D600 & D610 and CS5 cannot open the RAW files, i do not have any issued with my D700 RAW files. I am getting this error message -
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information.
Can anyone please help?

yellowmledbetter wrote:
Sorry, I am on a MAC. I downloaded the link you provided and it's giving the same error message as above. Running CS5.
The error message you gave is from Camera Raw. I thought you said that DNG Converter didn't work?
The link I gave you is an article on getting your raw files to open in Camera Raw. Did you read it? I lazily gave you the link because this is one of the most common problems in this forum, and I get tired of saying the same thing over and over again. I could break it down for your specific case, but I was hoping you could read through the article and work it out for yourself.
But, here goes:
Your cameras are newer than your raw converter, so it won't understand them.
CS5 comes with Camera Raw 6, which can only be upgraded as far as 6.7.1. You can find out which version of Camera Raw you are running in three ways: in the settings title bar (Cmd-K), in the plug-in title bar (press F to start/stop full-screen mode to reveal the title bar), or Photoshop's Help menu (About Plug-ins).
Downloading raw files from newer Nikon cameras with old versions of Nikon Transfer will actually make them unreadable in Adobe software. They can be fixed with a free utility. Again, it's all in the linked article. You should be using up-to-date Nikon Transfer, or Adobe Photodownloader to avoid this problem.
All being well, you have good raw files on your computer. You can convert them to dng using Adobe DNG Converter. IF you are on OSX Leopard or Snow Leopard, you CAN'T use the latest version, because Adobe stopped support. But, if you ARE on a later OSX, you can download DNG Converter 8.6.
DNG Converter is designed to convert FOLDERS of raw files at a time. You select a folder of raw files, and tell it to create DNG copies. BUT, you have to set up the converter before you start using it...
If you load up DNG Converter, you'll notice a button labelled "Change Preferences". Clicking this, you'll see the first option is "Compatibility". Here, you must select the appropriate setting for the version of Camera Raw you HAVE (see above). If you can't work this out, just pick "Camera Raw 5.4 and later". THEN pick a folder of raw files and convert them to DNGs.
All the above is already in the article, but I gave you a personalised response. If you still can't get it to work, please give us more than one sentence. Tell us exactly what you tried, and describe exactly what happened. Which version of OSX you're running, what device and software you downloaded your raw files with, how you used DNG Converter, and so on.
I really should be in bed.

"could not complete your request because the disk is full"

I have Photoshop Elements 3 on an older desktop I use for editing photos. Yesterday, I tried to pull up a photo from my connected camera to the PE3 window and got the following error mesaage instead: "could not complete your request because the disk is full."
I have researched the Online help and Forum but can not seem to find a solution to this problem. I have gone through the Edit -> Preferences -> Memory & Image Cache, I have reset all the options there, increased the memory available to PE3 and, have uninstalled and re-installed the program without luck. I also deframented my unit but the issue persists. I now find that I also can not load photos that are already saved on my hard drive as well.
I am running a P4 system with 1GB of RAM, 52GB of free space, and XP Pro. The only changes made to this unit recently is the installation of Kaspersky Internet Security 2012. I would greatly appreciate any insight I can get on this problem. Thanks.

Are you able to get the files on to your hard drive using a card reader? You can the use the Organizer menu, File à Get Photos à from Files & Folders.
The only other suggestion I can make is to try closing other processes running in the background. You do that by launching the task manager (press Ctrl+Alt+Delete)
Go to the processes tab and then highlight individual programs and tasks and hit the end process button. Then launch Elements again. Also try temporarily disabling your internet security and see if that makes any difference.

I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says '' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit

I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says
'' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information. ''
When I go to updates in photoshop help i try to update photoshop and photoshop camera raw but it then says
'' Updates could not be applied the error log file may help you in identifying the problem. Then, try updating again. If the problems persist, contact customer support for further assistance.
Photoshop Camera Raw 8.7.1(CS6) There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 ''
I dont know how to get around this please help

CR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras

Could not complete your request because the file is not compatible with this version of photoshop

Hello,
I'm a beginner in PS. I was edit TIFF file in PS. Size of file is 21x89.1(22.6 MB). Then suddenly power - cuted. But after 5 min turn on PC and PS can't open my TIFF file.
Error is (could not complete your request because the file is not compatible with this version of photoshop)
What should I do, how I open this TIFF file? I realy need to open this file?
Please help me...
Regards, Suvd.S

Out of curiosity, were you actually saving the file at the moment the power cut off, or had you just saved it?
If not, I don't understand the reason the file should have become corrupted. If it was successfully saved on disk from the prior save operation, just shutting off the power on Photoshop would lose your current edits, but the file should still be intact.
-Noel

Error Message - "could not complete your request because the preset contains invalid data"

I am trying to open a file, and every time I do it comes up with the following error message:
"Could not complete your request because the preset contains invalid data"
I am using Photoshop CS4 on a Macbook Pro running Snow Leopard 10.6.2.
I have tried:
- restarting my mac
- opening different files created at different times
- deleting photoshop from my app folder and the app support folder from my /username/library/application support/adobe/ folder and copied them back from a Time Machine backup from a few days ago.
I was using Photoshop all day today with absolutely no problems. I have searched Google and this forum and have come up short. No one has this exact error anywhere.
Any help? Thanks so much in advance!
Pat Dryburgh

The one thing you didn't do is reset your Photoshop preferences.
Most likely the preferences got corrupted, and reference a corrupt preset.

Tried to "Open As" in PS a NEF file I modified in LR. Got the following error message: "Could not complete your request because the file format module cannot parse the file." I can "Open" the file in PS, but then the changes I made in LR (and saved in

Tried to "Open As" in PS a NEF file I modified in LR. Got the following error message: "Could not complete your request because the file format module cannot parse the file." I can "Open" the file in PS, but then the changes I made in LR (and saved in the associated meta data file with the "Control S" command) are not applied to the opened PS file. HELP!

If you are working with a file you modified in Lightroom, you should go to the Lightroom Photo menu and choose Edit in... and the version of Photoshop you want to open it in.
There a dialog will ask if you want to transfer the LR settings you made to your photo when you open in Photoshop.
Gene

What do I do with this error? "could not complete your request because the file appears to be from a camera model which is not supported by the installed version of camera raw?"

what do I do with this error? "could not complete your request because the file appears to be from a camera model which is not supported by the installed version of camera raw?"

It can be that you have an old version of Photoshop Elements and a new camera.
Please tell us
Which operating system you are running on
Which version of Photoshop Elements you are using
Which camera the raw images come from (Make & model)
Brian

Could not complete your request because the file is already in use or was left open by another application

the message :could not complete your request because the file is already in use or was left open by another application, comes up when i try to open a specific file in PS cs5. nothing is open and i have restarted my imac already and still no solution

Well, then you do want your layered file back and the nice thing about Macs, Time Machine does keep hourly backups on your Mac. You should be able to enter Time Machine and restore that file.
I had hoped opening your file in another app might relase it so you could open it in PS.
Gene

CS5: Could not complete your request because the file is not compatible with this version of Photosh

After several hours creating a PSD file in Photoshop CS5 I attempted to revert some changes and got this error "Could not complete your request because the file is not compatible with this version of Photoshop".
I closed the file and restarted Photoshop and still get this error.
I restarted the computer and still get this error. Now my hours of work are WASTED!
This file was created using Photoshop CS5 Extended and was never in any other software.
Details:
Mac Photoshop CS5 (12.0 running in 32 bit mode)
File had a video layer (h.264)
MaxBook Pro 2.8Ghz
OSX 10.6.3

I was able to open the file in Photoshop CS2 and all layers were intact. PS CS2 gave me the message: "A layer is corrupt and will be discarded." Turns out that was the video layer. The file itself was fine and I am again working on it in PS CS5.
Which leads me to ask: If a video layer gets corrupted why can't PS CS5 open it?
PS CS2 had no problem opening the file, it just flatteded the video layer - it even kept the current key frame.
Additional info: Just before the file went bad I made a level adjustment to the video layer and set a keyframe in the animation panel. Then I saved and got the error "Could not complete your request because the file is not compatible with this version of Photosh' in Photoshop Macintosh". Also the source H.264 video file appears to be fine, it's only a 5 second clip and it play fine in every app - even PS CS5.

Could not complete your request because the file is not compatible with this version of Photosho

I just tried to open a file that I had saved last night and I got the message:
"Could not complete your request because the file is not compatible with this version of Photoshop."
Normally I would just chalk it up to a corrupt file and redo the project but I've had this happen to me 5 or 6 times in the past two weeks. I dont know what to do!
Things I've tried that haven't work:
Opening in ImageReady and Gimp, changing file extention to .tiff, dropping into photoshop as smart object, opening in Illustrator, re-installing photoshop, deleting old actions/plug-ins that might glitch up the system.
I just started a new job and I'm working on a 2.5GHz Mac Mini (OSX ver. 10.7.4) with Photoshop CS6 (16-bit).
I am NOT saving over a server or anything like that.
I did NOT close photoshop too quickly last night.
I do NOT have any Nortan Anti-virus anything.
I've spend hours reading up on this and every fix that I've found doesn't work.
I've been using photoshop for YEARS and I've NEVER had this problem before.
Please HELP!

There is a problem with the latest update, Mac, and saving a PSD file. Apparently it may not open in CS6, but will open in other versions. They are working on patch.

Can't open PSD! "Could not complete your request because the required resources were not found."

Hi all,
I am having some serious issues with Photoshop CC and have alread lost a few days of work to a random bug. I have spent the whole day working on Photoshop to try and catch up on the lost work.
I was saving the PSD, closed the document and then tried to reopen it to make a quick change and I got this error: "Could not complete your request because the required resources were not found.". I am now unable to open the PSD.
Has anyone ever seen this and does anyone know if there is a way of resolving the problem?
Any help would be much appreciated.
Cheers
Leigh

I found a hack-y way to work around this problem without losing work!
So I discovered fairly quickly that this is an unsolved problem that NO ONE can explain the cause of. Here are step-by-step instructions on how to save your layers without losing progress.
Convert ALL of your layers to a Smart Object.
Right-click on the Smart Object
Click "Export Contents..."
This opens up a Save As... Window, with your file name .PSB
Name & Save.
I then quit Photoshop CS, re-opened, and had all of my layers, folders, and effects intact. The only problem was that my Canvas was as large as my biggest layer (extending beyond my original canvas). Just find the original background layer (or one that originally filled your canvas), Select it (Command + Click on the Layer thumbnail), and Crop it (Image > Crop).
Hope this helps.

HT5621 "" Sorry, we could not process your request"" this the message I reach when I am going to verify my new email address. What can I do?

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