HT5622 An automatic subscription renewal did not go through my stolen card which was stopped at the bank. Now I cannot do any changes to my payment method with my new card because of incomplete billing that is not paid. What do I do?? Frustrated.

My problem is that the iStore does not want to accept the new card that I have received. How do I pay for the last incomplete billing which did not go through because the credit card was stolen and was blocked before the store can deduct the subscription fees??

Hello Nkalakatha,
Thank you for using Apple Support Communities!
I would suggest reaching out to the iTunes Store support directly with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Regards,
Sterling

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