HT5622 Apple ID and credit card information
I don't use a credit card on iTunes... i use itunes cards, but when I try to log in to my apple ID on my iPad it says I must give you credit card info!
It sounds like one of the last charges made to the iTunes account was larger than the balance you had on the account. Go through Expresslane.apple.com > iTunes in the middle > then itunes store > purchases billing and redemption > Apple ID account billing. Then i would do a Chat with an itunes store person to find out more specifically why you are having the issue.
Similar Messages
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My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft? I had no idea he had done this until I tried to sign in to the ITunes store and found all his information and a whole bunch of song purchases. I had to go to my email and reset everything. I only have a 2.10 balance due to him, but I just want to find out if there is a way to erase it because of this circumstance.
You need to immediately pull credit reports to see what else he has done. Then "freeze" the credit report at all three agencies. That way even you need to lift the freeze to add credit cards or other credit items to your SSN.
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I wanted to cancel my annual subscriptions but could not, now I realize I have been billed. I need a refund and credit card information removed to prevent this. I am really disaPpointed thought someone would have written me first instead of my credit card just being automatically debitted. I really cannot afford this right now, I find itune is doing an in justice.
Sent from my iPadThere are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
In terms of a refund, all purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
How do I know if the email from Apple asking for credit card information is genuine
Hi, I just received an email from Apple Worldwide telling me they've suspended my account momentarily until they can certify my details which includes wanting credit card info etc. how do I know it's genuine?
Hello pegglekatie,
This e-mail is not from Apple.
The iTunes Store will never ask you to provide personal information or sensitive account information (such as passwords or credit card numbers) via email.
Identifying legitimate emails from the iTunes Store
http://support.apple.com/kb/HT2075
The article linked below details a number of steps that can help identify where this email has originated, and can help determine if other messages that appear to be from Apple are legitimately from Apple.
Identifying fraudulent "phishing" email
http://support.apple.com/kb/HT4933
Cheers,
Allen -
New Apple Id and Credit Card request
I create a new apple id for my son. When a want to login into itunes store, request a credit card number and I don´t want input it.
Read that I get a free app and create account in this moment to get "none" option, but now I already have a new ID. I try delete it, but neither could archive.
Thanks.Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card - http://support.apple.com/kb/ht2534 and related document: iTunes accounts for students - http://support.apple.com/kb/HT5114. Only works for new accounts! You must follow the instructions exactly. Read tips in - https://discussions.apple.com/message/19803853 and https://discussions.apple.com/message/20171445 If it still doesn't work, read https://discussions.apple.com/thread/4245338
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When I tried to create a Apple ID without credit card information from my IPad I did not find the "none" option.can anyone tell me something useful about this problem?
How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
Cheers, Tom -
Your credit card information cannot be verified at this time.
After a dozen attempts (within a timespan of 24 hours) to purchase a book that I created using iPhoto, I continue to receive the error message, "Your credit card information cannot be verified at this time. Please try again." Of course, I verified my credit card a dozen times, checked to ensure that the information in my Apple account matched the billing address of my credit card (it does), and I even went into iTunes to make a test purchase using the same Apple account and credit card. Of course, the album purchase in iTunes went through just fine, but I still receive the "verify" error in iPhoto.
I contacted Apple and, after 40 minutes on the phone with a support tech who appeared to be instant messaging or emailing back and forth with another tech in the print department, no solution was reached. I have purchased books using iPhoto with the same Apple account and credit card at least ten times in the past with no problem. The tech on the phone indicated that problems like this have been more prevalent since Black Friday. At this point, it's anybody's guess, but I am still left unable to purchase and print several photo books that I spent a lot of time making in order to send as gifts for Christmas.After some troubleshooting, it would appear that iPhoto doesn't like specific characters placed into the shipping address. Specifically, it doesn't like "℅" which I placed into one of my alternate shipping addresses. When I replaced the "℅" symbol with the words, "care of," my order got placed and confirmation received ... finally.
As a side note, I actually typed "c/o" and, upon pressing the space bar, iPhoto automatically changed it to the symbol "℅" ... so I'm not sure if it's the symbol that messed up the process or just the forward slash. -
Apple ID Account Information and Credit Card
I gave my mom an iPad as a present and set up an Apple ID with her information. However, I am paying for all of the related purchases and subscriptions with my credit card. At first all was well, I had my credit card info set up on the purchase page. Then I noticed that Apple automatically changed my Mom's account information from her name to my name. Likewise, if I would change it back, suddenly the credit card information had her name on my address. Somehow the purchases are going through this way, but this is not right. Is there any way to keep this information discrete the way it is supposed to be? What do parents do who set up iPads for their children and pay for the purchases? There must be a solution here.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
Cheers, Tom -
Hi, I have registered at apple site, and i have submitted the credit card information, they deducted some ammount without my permission, why they did that? how can i remove my credit card details from that site or deactivate my account?
From that HT3702 page :
If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD or the local currency equivalent, to verify your account information.
You might see authorization requests on your online statement. These requests aren't actual charges; they are tests to confirm that your payment card account is active and has available funds to accommodate transactions. Authorization holds are removed by your financial institution shortly after your purchase clears. The time it takes to remove authorization requests varies by financial institution.
The number of days that it takes to diappear varies by bank, but it's usually a few days - though with the weekend coming up it might take an extra day or two -
How do I install apps without sharing my credit card information, when I press install it ask for my apple ID I put it in and after it says to review my iTunes account
Click the none option for your credit card when you review your apple id
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my Apple id is not working on itunes store....itunes reply (please review your account information.....) And Demanding Credit Card Information.....But I dnt Have Any Credit Card......
For the CC type, select None and verify your name and address.
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Why is it every time I try do download a free apps or games it requires me to fill up a credit card information since I don't have one so I cancel it and It won't able to continue to download?
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
Whenever i try to install or update my mac to OS X Yosemite it asks for my apple ID and then takes me on to a page to fill in a credit card information form. However i don't like to share information like that online can someone please help me ?
Not really, but you did need that when you got your Apple ID.
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card -
I just finished creating a Apple ID yesterday and I filled out some of the credit card information and then I pressed something so I didn't finish and today I went to finish filling it out but were it says choose your country it won't let me continue what do I do
You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer. -
when i try to change my payment information on my apple id i get a message "your credit card information does not match your bank's records. please enter a U.S. credit card and matching billing address." why do i do?
Please explain
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