HT5622 Apple ID has been disabled--changed password and payment method. Same message. What do I do now?

After a false charge, my Apple ID was disabled.  I changed the payment method and my password and I can use these in some places but when I try to buy a new app I still get the Apple ID has been disabled message. How do I fix this?

Hello Rubydear,
I would be concerned too if I was not able to access my Apple ID.  I found some resources that I think will help.
First, I recommend reviewing the following article:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/TS2446
If you are not able to gain access to your account after following the steps in that article, I recommend using the following link for additional assistance in accessing your Apple ID:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

  • Apple id has been disabled when i want to make a purchase, what the **** does that mean

    apple id has been disable when i want to make a purchase, what the **** does that mean and how can that be rectified

    If changing your password does not solve then contact itunes support.

  • A message comes up on my ipod touch that my apple id has been disabled. changing the password has not helped. Does anyone have a solution or e-mail address for apple uk. thanks

    I can't get past the, 'Your Apple ID has been disabled screen.' I have changed my password but this has made no difference. As I can't find an e-mail addres for Apple this is causing me concern. Any help appreciated.

    Try here:
    Apple ID Disabled: Mystery FINALLY...: Apple Support Communities
    To contact iTunes:
    Caontact iTunes

  • HT5622 apple ID has been disabled. what do I do?

    apple ID has been disabled is the message I get when trying to sign in. what can I do?

    Why do I see the message "This Apple ID has been disabled for security reasons” when I enter my password?
    This message means that someone was unable to sign in to this account multiple times. The Apple ID system will disable the account to prevent unauthorized people from gaining access to your information. You'll need to follow the instructions on My Apple ID to reset your password.
    Next would be to contact iTunes
    Apple - Support - iTunes - Contact Us

  • "Apple ID has been disabled" why do i keep getting this message, it started two days ago when I tried to update my apps, i have reset my password and payment information to see if that would help and restarted my phone as well

    I keep gettign this message, how do i fix it

    Hello Marsha,
    I found an article with some steps you can take when you get the message, "This Apple ID has been disabled for security reasons:"
    Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    http://support.apple.com/kb/ts2446
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT5622 Apple ID has been disabled

    I am trying to acess my account and I receive a popup saying my Apple ID has been disabled and I need to contact apple and it has taken me to here.

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HELP!!!!  -  "Your Apple ID has been disabled"

    When I try to download and install an app on my iphone 5, I am getting the following message. "Your Apple ID has been disabled".. I went through the iphone settings and used iforgot to reset/change my applie ID.  After the reset/change I could go via my PC and sign on to the Apple Store but I am still not able to download and install an app on my iphone 5.  I still get the message "Your Apple ID has been disabled".  Does anyone have a fix for me?

    When iTunes provides the user with the message that your apple id has been disabled this is giving the user the message that for whatever reason the apple id login has been disabled from using the itunes store or app store.
    Please contact apple support at 800MYAPPLE and ask for itunes support to enable your apple id. IF there is an issue with an outstanding balance with the itunes store you will be asked to take care of this prior to having your apple id login in enabled. You will not know specifically what the issue is until you contact the itunes store.
    Good luck.

  • My Apple ID has been disabled (not as security reasons)

    One day I recieved the report about my Apple ID that I spent on $699 but I don't, so I consulted with the bank and he told me to cancel the credit card. After I canceled it, I found out that my husband misunderstood about the price of the functions in app from $699 to ฿699 that's the cause of this problem. And my Apple ID has been disable from cancelling the credit card number. What should I do?
    PS. I try to change my credit card but it didn't effective

    buranee wrote:
    Thank you very much AnaMusic .
    You're Welcome.
    You should here from them within 24 hours...
    Good Luck

  • HT5622 I have changed my apple id password and yet apple store refused to update my software with the error "The apple id has been disabled" pls help

    I have changed my apple id password and yet apple store refused to update my software with the error "The apple id has been disabled" pls help

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • How do i enable my Itunes account? When i try to purchase or update it says "Your Apple ID has been disable." I have contacted Apple 3 times and they told me to change my password each time and i told them i tried that, but it didn't work.They didn't help

    When i try to purchase or update it says "Your Apple ID has been disabled." I have contacted Apple 3 times and they told me to change my password each time and i told them i tried that, but it didn't work.They said they would try to fix it and they never contacted me after that. I have an ipod touch 2nd generation.

    What did itunes support tell you?
    If you did everything it says then you contacted them.
    From the article you linked:
    If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance."

  • My "Apple ID has been disabled" keeps coming up even though I have changed my  apple password, as requested, to solve the problem. What do I do now?

    My "Apple ID has been disabled" keeps occurring even though I changed my Apple ID password, as requested to be the thing to do to solve this problem.  This is also doing the same on my iMac at home... which uses the same Apple ID and Apple ID password as my iPad...What do I do now?

    Read the details here and see if any of them relate to these emails.   If they do, follow the instructions included.
    Identifying fraudulent "phishing" email

  • Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing what can i do???

    Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing. What can i do???

    This may provide the answer:
    Apple ID: "This Apple ID has been disabled for security reasons" alert appears

  • I'm trying to download a purchased app but it keeps telling me my apple ID has been disabled. I've changed my password 3 times and it still says the same thing. what do I do?

    I'm trying to download a purchased app but it keeps telling me my apple ID has been disabled. I've changed my password 3 times and it still says the same thing. what do I do?

    Contact itunes support.

  • I forgot my iCloud password and now i can't change it , because my Apple ID has been disabled for security reasons .. so what could i do now ??

    Today i tried to download one application ande when i typed my apple id pasword somthig was wrong "Your account is disabled. This Apple ID has been disabled for security reasons . Tap reset to reset our account. "  When i tried to reset my accout there was this messege that my password wasn't correcr . But there was no way .. i'm sure that this was my password . So i made a new Apple id but now there is another problem  i can't change my iCloud id because i forgot my old password and there is this application "Find my iphone " which i can't delete .. so what could i do ??

    Hi 25091996,
    Thanks for visiting Apple Support Communities.
    If your Apple ID is disabled for security reasons, try resetting your password via the web using the steps in this article:
    Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    http://support.apple.com/kb/ts2446
    You may not be able to change your iCloud email address, but once your password is reset you can remove your iPhone from Find My iPhone using the steps in this article:
    iCloud: Remove your device from Find My iPhone
    http://support.apple.com/kb/ph2702
    If you're not sure why your Apple ID was disabled, you may want to contact Apple support for more information:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Best Regards,
    Jeremy

  • ITunes is updated and works fine and I am able to log onto my account. When I go to purchase a song, I get the error message "Your Apple ID has been disabled". I've tried different methods: changing passwords, making a new account with another email addre

    iTunes is updated and works fine and I am able to log onto my account. When I go to purchase a song, I get the error message "Your Apple ID has been disabled". I've tried different methods: changing passwords, making a new account with another email address, and emailing itunes tech support. I am curious as to how many others have been experiencing the same issue. When I googled the error, it seemed like it was happening extremely often with many people.
    We all love their products, but they always come with a lot of issues and horrible customer support.
    My apple Id is [email protected]

    My Iphone 4 is telling me the same thing and I believe I figured out what the problem is.  I had some fraudulent charges on my itunes account, so I call my bank and disputed the charges.  Right after I did that, I started getting the message "Your apple ID has been disabled."  I just realized today that the charges are not fraudulent, they are "in app purchases."  One of my daughters downloaded the game Top Girl which is FREE, but in the game Top Girl you use money in the game to purchase things.  It just so happens that the money you use to purchase things is real money MY Money!!!.  My daughter thought she was using play money in the game and had no idea she was using real money.  She spent $106.00 buying stuff.  Now I have to call the bank and tell them to release the hold and pay Itunes.  I'm hoping this solves the problem.  Here is the link to learn how to disable "in app purchase" on your iphone or ipad.
    http://www.ikidapps.com/2010/12/parents-avoid-accidental-app-purchases-how-to-tu rn-off-in-app-purchasing.html

Maybe you are looking for

  • How to view actual size as in real life at 100%?

    I am designing the user interface for an iPhone app using Adobe Illustrator CS4. The screen size of the iPhone 4 is 640x960px, which I have entered as the artboard size. The problem here is that at 100% zoom in Illustrator, I do not see the actual iP

  • Final Cut Pro X and AVCHD 1080p25?

    I'd like to edit AVCHD videos from my Canon Legria HF-S20 @1080p25 in native AVCHD mode (without ProRes conversion). I've read that this is possible for 1080i50/60 videos but not for 1080p50/60... but what about 1080p25?

  • Keep getting Error 1310

    Loading ele 10 into vista. Stops and asks to verify access to E_ImageStackLR.prg.

  • Which framework you finds better?

    Hello, which framework you finds better? Struts Chale WebWork Spring JSF

  • Limited privileges (READONLY)

    Dear All, I need to check following thing.I need to create a user which should have only limited privileges (READONLY) to access the following tables or information. The information *1)     v$tablespace* *2)     v$datafile* *3)     rman backup inform