HT5622 Apple ID help
I just got a new IPhone and I can't sign in to my apple ID in the iTunes app. I tried going to the settings app but the area where you sign in is grey and it won't let me touch anything. Please help.
Check the Restrictions in the General settings and see if the ability to change account information has been turned off.
Hope this helps.
Similar Messages
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Today an Apple tech helped me 60 min ago. Although my wife and I have diff apple ID's, our music was mixing and syncin back and forth. The tech told me to create new comp user account for wife which I did. I wiped out everything on her ipod and signed in under her ID. When I tried to put it back I got a message that I couldn't download her purchased music for 90 days because there was another apple ID associated with my computer. Not sure wether that means mine or hers. What I am sure of is that I'm dead if I can't get her music back. Please help. Thanks, Craig
I can understand how that would be frustrating. If you created a brand new Apple ID for her, your Apple ID should not have been affected any more than anyone else's. They are as separate from one another as your Apple ID is from mine.
Since you just bought your MacBook Air, you can certainly contact AppleCare for this, and I encourage you to do so. They will straighten it out.
Until then, if you want to troubleshoot this on your own, sign in to your Apple ID here:
https://appleid.apple.com/
Click the blue "Manage your Apple ID" button. If it says it no longer exists or gives you other hassles, it's probably not worth your effort to pursue. Have Apple fix it.
Contact Apple starting with this link - never Google it: http://www.apple.com/support/
Navigate the pages as follows:
Under "Contact Us" click the blue "Contact Support" link
Click the blue "Get Started" button
Click "More Products & Services"
Click "Apple ID"
Click "iTunes Store, App Store or Mac App Store"
Continue with the appropriate options and choose the contact method most convenient for you. -
Hi. I purchased a new ipad mini and my brother already has iphone 4,so how can i avoid sharing the same contents that are on his phone? Will creating an other apple id help us in seperating our facetime and icloud accounts as we share our laptop to sync ?
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer -
I put some programe in icloud but not my account how can i re enstole again in my iphone but in my account in apple plese help my
Please help me??????
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Hi my iphone 5s is not working. I bought it in New York on July. Im from Argentina and here isnt a place official Apple. Help!
Apple does not have an international warranty. If the phone was purchased in the US, it must be serviced in the US, in warranty or out of warranty. Also, Apple will not accept international shipments...the phone must be physically returned to an Apple store in the US or mailed from within the US.
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I want to change my primary e-mail address that I use with Apple ID - help guide says Select Edit next to “Apple ID and Primary Email Address.” But there is no 'edit' on that section there is on every other but not that one. Can anyone help?
You can create an alias @icloud.com email address within your current account that will receive email in your current iCloud inbox (see http://help.apple.com/icloud/#/mm6b1a490a). (@me.com addresses are no longer available as new addresses.) Just be aware that you cannot use an alias address later to create a new iCloud account or move it to a different account.
Also, even if you created a new iCloud account with a new ID, your existing purchases would not be lost. They are permanently tied to the original ID you used to purchase them. You can also continue to use the existing ID for the iTunes store; it does not need to be the same as the ID you use for iCloud. -
I need help to solve my problem with using a HDTV, PS3, Cable Box, and a Bose 3-2-1 system together.
The sound does not come thru the Bose while using the PS3 to play games, watch Blu Ray movies or Netflix. Also, there is no picture if I try to use the Bose to watch a DVD.
Help! Would Apple TV help me? I do have a MacBook Pro, an ipad, and iphone 4 and love, love , love, Apple products.
Oh.....also there is a wireless router/modem that is connected to the cable box for WiFi in the house.Welcome to the Apple Community.
Unfortunately an Apple TV will not help with the problems you have described. How do you connect your devices (PS3, Cable box) to the reciever and TV. -
Flashing Pixels (Bad Video) Apple please help!
I read another topic about this (which has been archived without being answered) POST: http://discussions.apple.com/thread.jspa?threadID=1174473
I have these incessant flashing Green/blue pixels in windows through boot camp which makes it intolerable to use. It does this with the built in display but not with the extended display which I use on 270 degree orientation so I can't use that instead.
Seems to be a huge number of people in that post with this complaint and my situation fits it exactly. It used to work fine and at some point (not sure which update exactly due to infrequent use at the time) it went bad. Nothing I do will fix it. I've even wiped the HD, repartitioned, reinstalled windows on boot camp and then restored my OSX with Time Machine... Allot of hassle for no results. Only saving grace was Time Machine with the OSX side of that effort.
I want to know why apple refuse to even comment on this and maybe offer some thoughts on this? Maybe a fix even? Instead of locking the topic and shutting us up instead of working with us. What's next? A cover up to hide the fact? Maybe Apple should just delete the complaints from the support forums.
Apple, please help, this is beyond tolerable and I need boot camp for a couple of Windows Only apps. If I had a choice I would defiantly use OSX versions.
Just a side not. When I wiped the HD and went to reinstall form the backup the OSX installer recognized the destination and source but refused to run the restoration. I shut the whole thing down and started again and it worked fine.
Apple please help!I'm having the same problem, I thought that Leopard's Boot Camp would fix it but it didn't work.
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My iTunes got deleted off my computer before I had updated my iPhone. When I reinstalled it everything was gone! I lost all my itune purchased apps and songs!! Is there anyway apple can help me get them back??? And who can I contact?? Please help I really need my music back!!
It has always beenv ery basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to put everything back.
If you have failed to backup, then you can redownload some content. Open itunes store, click Purchased, under Quick Links -
Hello,my ipod touch 4G was stolen and i was wondering if apple could help me find it??
hello, my ipod touch 4G was stolen and i was wondering if apple could help track it down??
Nope, Apple can't track it for you.
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ı wanna delete my purchase but it did hide and where is the hidding ı wanna delete my purchase please because I am not looking a few purchase (dowloaded at the apple store) help me and send message to my email thank you have good work.
what?
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TS3274 I reset my Ipad and now the only thing on the screen is an apple. Help! What to I do?
I reset my Ipad and now the only thing on the screen is an apple. Help!
Is you iPad jailbroken?
Restoring iOS software
http://support.apple.com/kb/ht1414
Cheers, Tom -
I recently update my iphone 5 and had lots of problems. Apple support helped but now I see that none of my music is downloaded. Do I have to download each song/playlist individually?
Updated the phone to IOS 7.1.1 but there was a problem with my computer. Everything was removed from the phone but I couldn't get it back without help. The tech helped me and everything is fine now except the music. I did sync it and backed it up but wonder if I should restore backup. I'm a little nervous to try that, what do you think.
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my iPhone 4S the restore Ends at 60 % with error 1 (not -1).
I reinstall iTunes, download iOS 7.0.1 as ipsw and No success
I Think that is a problem of the iTunes or firmware versions :/.
Apple Please Help us!You can't Restore to any iOS other than 7.1.
If the error persists, try on another computer. Still no joy, it is a hardware failure. -
I have been trying to track my stolen ipod since January. It has been turned offline. How do I get a court order from Apple to help get my ipod returned back to me? Thanks
I feel your pain, but honestly, Apple won't life a finger to help you.
If you really want to get a court order, call an attorney.
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