HT5622 Billing information
Why is my apple ID not accepting my billing information? It was working since I bought my iPhone and now it no longer is accepting my billing information. Please help.
It means that your credit card details may be incorrect or the charge was declined
Contact apple
http://www.apple.com/emea/support/itunes/contact.html
Or https://expresslane.apple.com/Issues.action
You could go to appleid.apple.com and then click o manage ID and have a look at what information is there for your account
Similar Messages
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Dear All,
I just bought the new Ipad mini, and I have a problem when I'm signing in on my apple id I just made,
1) when I sign in it logs in but a pop window appear with this message: this apple id not yet used on apple store, then it give me 2 options cancel or review,
I click on review it take me to a page for the agreement and conditions, I agree with it, it takes me to another page with the name of billing information which contins visa card or payment method verification that I can't skip because I don't have a visa card.
could anyone tell me what to do?Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
HT5622 Why won't it show the state I'm in for the billing information?
I'm trying to input my billing information but it's not showing my state. What do I do?
From Demo:
If you are getting the blank app update screen, and, many people are having this problem over the last several of days:
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.
Or try this from Apple:
I understand that your App Store does not show your app updates. Please follow the steps below to help resolve the issue.
1. Close All Apps on iPad: http://support.apple.com/kb/ht5137
2. Sign out of iTunes & App Stores: Settings > iTunes & App Stores > Tap AppleID > Sign out
3. Reset All Settings: Settings > General > Reset > Reset All Settings
4. Reboot iPad
5. Sign back into iTunes and App Stores: Settings > iTunes & App Stores > Sign In with AppleID
Thank you for being an iTunes store customer. Apple appreciates your business. -
Sorry. Didn't get to finish but it sent me the billing information and I'm scared it is going to send me a bill!!
Sorry forgot to mention it sent me the billng information through email just wanna make sure
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"Please review your billing information and approve it" This message shows up when I try to order prints. I did review my account and all is well. There is no way to get past the error message to complete my order.
Go back and re-enter all of your billing information, including the billing address. If that doesn't help try changing the Print Products Storte in iPhoto's Advanced preference pane, reboot, change it back to your country and try again.
OT -
Every time I try to download a free app it makes me try and type in my billing information why is that?
Hi Jonathan2468,
The articles below may be able to help you.
Click on the link below to see more details and screenshots.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
iTunes Store: Changing account information
http://support.apple.com/kb/HT1918
Cheers,
Judy -
For about three weeks I haven't been able to download any apps, not even the free ones. My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the express lane website but I still cant find a fix for my problem. If you could help me out that would be superb!!!!
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My itunes want let me download free apps its talking about my billing information!
My itunes want let me download free apps its talking about my billing information why?
Hello Deangelo,
Thank you for the question. It sounds like you do not want to add a credit card to your Apple ID.
I suggest updating your billing information to "None" using the steps in the section titled "Change your payment information on an iPhone, iPad, or iPod touch" in the following article:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
If you are not seeing the "None" option when updating your billing information, I recommend the following article:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Im trying to update my apps and it wont let me. When i clicked on an app to update it or to download a free app it says "sign in required, tap continue and sign in to view your billing information" when i did it says "you must verify your payment info before you can makes purchases" then "security code is invalid" when the security code is valid. I even switched credit card it keeps saying the same thing....... THIS IS NOT FAIR........ I WANNA UPDATE MY APPS!!!!! Btw idk why did i buy the ipad for, APPLE dont even let you download ADOBE FLASH PLAYER and must of the games required ADOBE FLASH PLAYER to play example: wizard101. Idk what i was thinking...... :(
Why not simply remove yoru payment info by selecting None at top?
APPLE dont even let you download ADOBE FLASH PLAYER
Considering Adobe dont (sic) even make Flash Player for iPads, this seems about right. How can you download something that does not exist? -
I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!
The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more. -
MY I PHONE WILL NOT LET ME DOWNLOAD ANYMORE APPS CUS OF MY BILLING INFORMATION IVE FIXED THIS ERROR SEVERAL TIMES ALREADY & IT STILL TELLS ME "SECURITY CODE INVALID" WHEN I KNOW FOR A FACT IT IS NOT. HELP ME
Contact the card issuer and find out what the problem is.
Was the card issued in the same countryas the store you're trying to use? -
When i try to download or upgrade an app it tells
me to fill out my billing information and when i do
it says that my sercurity code is incorrect when it
isnt!!! >,< Help!!!!! How do i fix it?!?!?!?!!!!MIne is doing the same thing!!! It is the same card I have used for the past year, and yesterday, out of the blue, it stopped working, and it says my security code is invalid. I can't login from my iPad, it just keeps asking for my password over and over, and when I log in from my computer, I get the security code error. I have double checked everything, and it is all correct.
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I click continue, and it takes me to the billing information, then tells me "There's a billing problem with a previous purchase. please update your payment method
nothing is wrong with my billing information, i reenter the secuity code, and it goes on to say "your payment method was declined. please enter anoter paymet method
I mean, there isnt any money on my card....? Could it be that?
I have no internet at home, and am wifi surfing, so the fact that I cant download any games or anything right now is reallllly frustrated.Try purchasing and redeeming and iTunes gift card.
Contact iTunes if yo know your current payment method is valid. Form the message it appears that it is not valid (has no funds)
Apple - Support - iTunes - Contact Us -
Ok when I install an app, even a free one, it always asks for my log in then takes me to the app. Never have problems with this unless my phone has an update, as soon as I install an update, my billing information get's messed up so it won't allow me to download or update apps. I've gone in to correct the billing information, which was only the security code from the back of my card, and it will not accept the changes. How do I fix this?
Amylovelyy wrote:
Every time I try to download an app it says billing info is incorrect but its all correct ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Amylovelyy wrote:
... it won't let me sign in using a diff apple id ...
Settings > iTunes and App store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID. -
I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.
Have a look here > http://support.apple.com/kb/TS1646
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