HT5622 Can't connect to I tunes store keeps saying retry...
Can't connect to i tunes store keeps saying retry
Look for help here.
Can't connect to the iTunes Store - Support - Apple
And Here...
Best Fixes for 'Cannot Connect to iTunes Store' Errors | iPad Insight
You can also try resetting your router. Unplug it from power for about 30 seconds and then plug it in again. Reboot your iPad as well.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Similar Messages
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I can't connect to my app store it says some kind of error (-3212)
i can't connect to my app store it says some kind of error (-3212) please help what is happening ? my app store in iphone 5 doesn't work too. it keeps saying cannot connect to app store
I also will not open app store. iphone 5s. seems the problem is only in Azerbaijan. probably shut down access to the app store.
Qaqas mendede acmir. dostlarimdada eyni problemdi. nese Azerbaycanda olan setle baglidi. -
TS1424 can't connect to i tunes store for app update only
Hi, when i need to do an update for any apps i get this message cannot connect to i tunes store!!
But to do any apps download it works fine and i don't get this message?Hello Barneykaren,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario -
HT2693 I can't update my applications. When I try it says can't connect to I tunes store
I am having problems updating my apps. I have tried before and it worked. One I tried and forgot my password, it stopped working. I can still by apps from the app store. But when I try to update them it says can't connect to the I tunes store.
i bought my daughter an ipod touch and i can not connect facetime from my iphone 4. i get a picture on both but the one that's calling continues to ring and says connecting. is this a firewall issue?
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Can't connect to I-Tunes store
Every time I try to go to the store I get a message that says, "itunes cannot connect to the itunes store. The network connection timed out." My connection to Itunes has been fine up till now. This has been happening for the past 2 days. Below is the diagnostics log. Please help!
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Compaq-Presario FK586AA-ABA SR5610F
iTunes 10.1.2.17
QuickTime 7.6.9
FairPlay 1.10.24
Apple Application Support 1.4.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.1.3
Apple Mobile Device Driver not found.
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 7DCE80AC9B5D6D2F
Current user is not an administrator.
The current local date and time is 2011-02-01 17:52:00.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 6150SE nForce 430
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 77c966af7cbfc9a9728b6e791d5bbe70
iPodService 10.1.2.17 is currently running.
iTunesHelper 10.1.2.17 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {60DD5877-C6BC-4CDB-95A0-AA9DB8E633FE}
Description: Broadcom 802.11g Network Adapter
IP Address: 192.168.1.102
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Feb 01 11:34:41 2011
Lease Expires: Wed Feb 02 11:34:41 2011
DNS Servers: 68.87.68.166
68.87.74.166
Adapter Name: {A98ED8F2-CD2A-4269-A79F-2F73FC9DEF54}
Description: NVIDIA nForce 10/100 Mbps Ethernet
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: 127.0.0.1:8992
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2011-01-26 16:39:08.Just wondering, is your ISP Time Warner? Someone posted TW was having problems with the iTunes store - maybe that got fixed.
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HT1414 Can't connect to I tunes store on my iPad. Help!
Can't connect to iTunes. Have Internet connection
Go to Settings>General>Date & Time and change the date to a few months in the future and then re-try.
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HELP tried all suggestions and still can't connect to I-tunes store
I know this has been posted a million times, but I'm still having problems. It's telling me the network was refused. Diagnostics says connection to the store was successful and I've done permit all on Norton for the firewall. Does anyone have a suggestion?????? HELP
just checking. have you permitted iTunesHelper in Norton as well? see:
iTunes cannot connect to the Music Store or Shared Music after installing Norton Internet Security -
I Tunes can't connect to I Tunes Store
Haven't been able to download songs for 6 weeks - worked fine before that. Get error message to check network settings, but all working fine - in possible related issue, can't access secure websites (example, Yahoo mail)through Safari, but no problem accesssing same websites using Firefox.(Safari can’t open the page “https://login.yahoo.com/config/mail?.intl=us” because it can’t find the server “login.yahoo.com”.)
Make sure you allow ports 3689 (TCP) and 5353 (UDP) access in your security software. if that doesn't work, try disabling your security software.
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Can't connect to i-tunes store Error (450)
Cannot connecrt to itunes store erroe(450)
Make sure you allow ports 3689 (TCP) and 5353 (UDP) access in your security software. if that doesn't work, try disabling your security software.
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Error message : can't connect to I Tunes store ?
I purchased a Tv episode from ITUnes that won't open. When I try to report the problem I'm eceiving this error message.
Help?
Thanks...Hello Stefansoehne,
And welcome to Apple Discussions!
Try flushing your DNS cache by issuing the following command in a Terminal window. Many other users receiving the same error have reported that they were able to resolve the issue by clearing out the DNS cache.
*sudo dscacheutil -flushcache*
(You'll need to enter your Admin password)
Hope it helps.
B-rock -
HT1414 I can not do app updates on my phone or I pad it says can not connect to i tune store
It seems to have started after I got my new Mac 27 inch in Oct .I have tried everything
Any ideas from anyonesign in in ur compiuter with ur apple id and pass sync the iphone and the ipod u may have to authtorize computer from ur itun as well
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When I try connecting to livejournal, it tries for a while, then I get an error page saying that the connection has timed out. What's odd is that usually livejournal gives us a warning when the site will be temporarily offline. When I try connecting to livejournal through Explorer, the same thing happens. I've been hitting the try again button for almost a full day. Again, livejournal doesn't normally go offline this long.
Nevermind, it's working again. Huh. I posted this, then tried livejournal again and it worked. I'm glad it is, but hey! *iz suspicous*
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I can't connect to I tunes with my I pad 3, it say cannot connect to I tune store, any tips on how to overcome this issue, thanks.
Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
a connection to i-tunes store is not possible
Quit the App by opening multi-tasking bar, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.
Relaunch the App and try again.
Restart the device. http://support.apple.com/kb/ht1430 and try again.
Reset the device and try again. (Same article as above.)
Sign out of your Apple ID in Settings > iTunes & App Store, and then sign back in and try again.
Delete the App, and then reinstall it and try again. -
Trying to download aps & getting message "cannot connect to I tunes store". What to do?
Hello kathyjc789,
It looks like your issue is described in the article "Can't connect to the iTunes Store" along with some troubleshooting steps for you try out.
- Griff W.
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