HT5622 Constantly receive letters for password reset. Didn't ask for it.

Didn't find an appropriate thread. I keep getting letters "How to reset your Apple ID password." Almost each day this week. Why? I don't want to change it, haven't tried to change it.

Here's how it looks. It seems like email is coming from apple as far as I can see.
It doesn't work like it should there it shows "invalid link" but it directs to apple Web site and if it's a scam I can't see it.
The only thing I can think of is that someone is really trying to get into my account by reseting the password (or he misstyped his account 4 times in a row).
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Not receiving the iCloud password reset email

I am trying to assist a friend in retrieiving the information stored on his iCloud account via an iPhone that has since been broken
I've attempted to use the link several times to send an email to the Hotmail email address that is set-up as the iCloud user name but while I get the email sent confirmation, as yet no email has been received at this email address and I'm running out of suggestions as to how to help.
I also attempted to follow the security questions route to resetting the password but sadly failed at the first hurdle and I can only assume that his date of birth was originally entered incorrectly, as when I enter his actual birth date, I get an error message
I also thought that I might be able to access a password reset by using the same iCloud user name as his Apple ID, since with my own account, my Apple ID is the same as my iCloud user name but his iCloud user name is not recognised as an existing Apple ID
Any help or assistance would be most gratefully received as he's desperate to recover some photos etc that were uploaded to the iCloud from the broken iPhone and with him being somewhat technically illiterate, I appear to be the only person who can assist and without the password reset email being received at the Hotmail address which is the iCloud user name, I am totally flummoxed as to being able to offer any further assistance.
With my utmost thanks in advance to anyone who might be able to offer any sugggestions or advice in this bothersome matter
Kind Regards
Bernard

Thanks a million randers4 for taking the trouble to get back to me.
I will get my pal to come over when we've both time to sit down and foillow your advice (and the link). However, sadly I suspect that we might have a problem proving his identity to the satisfaction of the support team, as whenever I've tried to assist this mate in the past, the same issues have always arisen, where he's not got a clue as to usernames, passwords, security questions.
I presume he must have some sort of underlying paranoia about revealing any genuine information about himself online. This proves incredibly frustrating and I invariably end up tearing what's left of my hair out, in my efforts to resolve his myriad of technical queries and yet while I invariaby end up losing patience, tired of trying to drum it into him to write login details down, to keep them safe, or to only use answers that he knows he will remember, in light of everything that's come to light recently, in truth perhaps it's me who is the stupid one for freely giving up all my personal information online and it will eventually prove that he is most sensible for refusing to relinquish any genuine personal details about himself.
Then again, at least I am able to retrieve my iCloud photos!
Apologies for waffling on. Hopefully I can come back to say issue has been resolved, but I've an inkling I might have to return to enquire if there are any further options
Kind Regards
Bernard

Password reset/recovery problem? Check here

Hello everyone,
we have seen some reports about difficulties in receiving Skype account password reset tokens on time or at all. The emails are being sent by the Skype system, but are prevented from reaching our users somewhere along the way. We are aware of this issue and are actively looking into a speedy resolution.
In the mean time, to receive the email for receiving your password, what you should do is manually add the [email protected] address to the list of approved senders of your web mail provider. 
If you have received the email, but with significant delay, try adding the skype address you received the email from to your address book.
Gmail instructions
Yahoo instructions
Hotmail / Outlook / Live
Also check out  this useful article which gives a well-rounded albeit technical explanation on why emails might arrive late.
Should you still face problems receiving the password recovery/reset email after making above change please start a new topic here on the discussion board. Tell us what your email provider is and which country you are located in.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

OK, cancel that. I had to clear cache and restart Firefox.
It seems that for now I can log in.

BT mail password reset

Although I have yet to be migrated, as I have stated in the past, I have a BTMail email address that I was able to create during a brief window some months back. I use this address for testing purposes rather than as a usable address. In trying to resolve this problem https://community.bt.com/t5/Email/Lost-account/td-p/1412356 I have suggested the OP clicks on the forgotten password link to reset it. As a test I have just tried to reset the password for my BTMail account and cannot believe what happens. Clicking the link takes you to the password reset screen which asks for your BTID and (wait for it) password!!! Given that the BTID password is the same as the email password how in God's name are you supposed to change your password if you have forgotten it? Please tell me I am doing something wrong or it is a function of my hybrid setup.
Solved!
Go to Solution.

I have checked and when I use the password reset on master account it gives an option to sent a reset password to either my selected alternative email account or by text to my mobile phone and when I try it with a sub-account it gives option to send to master account, which I chose as the alternative email or a text to my mobile phone.
I guess it is because you have not been migrated. I set up these alternate email addesses and mobile numbers when I was migrated.

Problems with my Apple id since 2 weeks: i received for 3 times a mail from Apple who said: you're password was reseted but i didn't asked for reset. So i have to re-change my password again. How can i be sure my account is not hackd

hi everyone,
since 2 weeks: i received for 3 times a mail from Apple who said: "you're password was reseted..." but i didn't asked for reset. So i have to re-change my password again. How can i be sure my account is not hacked ?
Best regards.

I'll add my problem to this list as it sounds similar. First a little background. This is a problem I think we will see from a lot of long term users, so here is my story. When .Mac was first made available I signed up and was given a new apple ID [email protected] At this point I already had an Apple ID that I was using for just music purposes (apps didnt't exist yet) but was told by apple I would have to give it up. They could not merge IDs and would not change them. The end result was getting a new Apple ID and having to redownload all my purchased music over P2P or burn it and re-rip to remove the DRM. Fast forward a bit to a time when Gmail is getting bigger. I'm invited to try it out and I decide that I'm going to stop paying $100 for email, as I never really used he other features iDisk, photo sharing etc, and syncing contacts, calendars and mail was just as easy through gmail. Now years later we have iCloud. I have to sign in with my outdated .mac ID, at this point I have for too many apps/music/shows to drop that ID. When I sign in with that .mac Apple ID I get the automated iCloud message telling me my new email address is [email protected] However when I go to send email from my iCloud account it is using .mac as the sending address and the mail will not go through. I can't change it in the mail app or in settings. I'm kind of at a loss as to where to go next. I'm stuck with a defunct email address as a username that is more or less a key to thousands of dollars worth of content, and a new email address that won't function and nobody at Apple can press the right buttons to help clean it up. Some kind of system should be in place to change a user ID. Maybe once a year or once every other year. **** at this point I would even pay a one time fee just for my user name to be rid of that old .mac extension.

Not receiving email for password reset

I cant remember my password so I tried to click on the link for Skype to send me a link, but havent received anything.??? I can login on my laptop because I dont have to input the password, and I can see that my email is correct. However I cant reset my password cause I cant receive any skype links, i checked my junk folder to no avail.please help because I cant login to skype .thank youAndrew

Howdy bbbfrombermudadunes,
If you are not receiving your password reset email from Apple, I would suggest that you troubleshoot using the steps in this article -
If you didn't receive your verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

HT1911 email for password reset not received

I keep trying to authorize my computer for an old account on Itunes that I forgot the password to, but the email to that account never arrives. How do I contact someone to help me?

Hello Eric,
Thanks for using Apple Support Communities.
To troubleshoot this issue where multiple people have not received the Apple ID reset password email, please see the information in the article below.
If you didn't receive your Apple ID verification or reset email - Apple Support
If after following these steps and the email still hasn't arrived, please contact Apple account security by using the link below.
Contact Apple for help with Apple ID account security - Apple Support
Cheers,
Alex H.

Can't login. Receiving password reset emails for w...

Hello,
I'm having really weird problems with my skype account [Redacted for privacy.]. I registered a new one just to post this message, because I can't log in with my original.
I checked - I have 3 emails set in my profile. I'm logged in on the Skype App. Everything I want to change requires a password, and it doesn't accept the pass, even though I have it saved (using 1pass).
When I attempt to reset my pass, I'm receiving password reset emails for users that aren't mine. I successfully changed the password for two different users, probably making them suffer the same problem as myself. Not sure how Skype picked those two users and decided they are me.
So, I'm logged in, but can't change anything, or use some skype features.
My username is [Redacted for privacy.]
SOS

I managed to fix it myself by manally entering the code instead of clicking on the reset link. This way a list with all accounts that had my email was showed and I was able to select my user from the list.
My email looks like a very popular typo.

Not getting email for password reset

I have 2 users that have forgot passwords and trying to reset them by have a email sent to them. the email never arrives to their inbox.

Hello Eric,
Thanks for using Apple Support Communities.
To troubleshoot this issue where multiple people have not received the Apple ID reset password email, please see the information in the article below.
If you didn't receive your Apple ID verification or reset email - Apple Support
If after following these steps and the email still hasn't arrived, please contact Apple account security by using the link below.
Contact Apple for help with Apple ID account security - Apple Support
Cheers,
Alex H.

Why am I not receiving the email to reset my password?

Why am I not receiving the email to reset my apple id password?

Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather get into my old account because it's linked to my perfered email address. Hum..
Any help from the community would be much apprecated! thanks!
Lori

HT4798 Does password reset with multiple Apple IDs work for you?

I'm using 10.7.4. We have more than one valid Apple ID. Each when attached to one user profile can make use of the password reset feature using the Apple ID. If more than one Apple ID is assigned to a profile it no longer allows either to reset the profile. Is there something that I'm missing?

Hmm if you've changed your password and go to the icloud preferences, it normally prompts you to input the password. This didn't happen? I would sign out of icloud and sign back in. It'll warn you for some items they'll be removed from your computer, and that's fine. They'll be stored in icloud and return when you sign back in. If you want to make sure they're in icloud before signing out, go to icloud.com and sign in. Poke around there to verify the data is there.

Has anyone else had a problem with receiving password reset authenticate emails to the email its supposed to go to but doesn't??

I cant sign on to my main Itunes account so i try to authenticate by security question but its not a familiar one, its one that i have never used on anything but i go along and try every birthday in my huge family and nadda...so i try to go the way of the email authentication,this is where it gets a little more interesting...I send it off and it says ok go get it and i go and look and nothing. now i try this several different times and same thing but i have a reciept from 11/11/11 for music i purchased just 3 days earlier, but now its not working, so i try to get a reset on another account, another email address, still connected but not used and i send off the authentication and SLA-BAM...its right there in a spilt second. so whats the problem. I'm no expert, but theres something rotten in Denmark! I only got to get to where i actually got an email off to costumer support and that was a maze of redirects that really just confused the issue, AOL costumers call ! 800 BLAH BLAH to have the AOL overseas operator tell me I am an IDIOT for thinking AOL and ITUNES where in anyway connected likethat and i would have to contact Itunes support....I DID....THAT WHO TLD ME TO CALL YOU!!! Am i missing something...you cant make the best stuff in life up...the real shut is the funniest....I am sitting here just shaking my head...luckily I'm well balanced and basically a Whatever type but its baffling to me how some things can get so confusing by trying to make it user friendly. just have an american person at the end of a small pay line at the worst to talk to a living breathing being, instead of a computer that doesn't give you an option to just bypass and go to a person,no you have to try to reason with the machine to get what you want...lol i need some decaf, thanks A S C for a forum to vent, Keep Fighting The Good Fight! Cya

If you aren't receiving password reset emails and your security questions don't work, someone has hijacked your account.
This happened to me.
You need to use Expresslane to contact iTunes support to regain access to your account ASAP.

E-mail notification for password reset

Hello,
We recently activated the e-mail notification of user requests password reset in SRM Portal.
After the password reset, the recipients will receive this message:
Dear <user>,
Your password has been reset. Your new password is <password>.
Is it possible to modify this message?
Thank you!

Hi,
I think the mail is sent from workflow.
Please check which workflow is triggered in SWI2_FREQ transaction.
For example,
Workflow WS10000224 has task TS10008202 and task called method RESETPASSWORDANDMAIL of Business Object BUS4101.
Please check Business Object BUS4101 and method ResetPasswordANDMail.
The method calls FM BBP_GENERATE_PASSW_MAIL.
Some text objects are used in this FM.
001     New password for procurement system
002     This is an automatic generated email. Please don't reply!
003     Dear employee,
004     your new password in the procurement system is:
005     Please change it as soon as possible.
006     User account for procurement system
007     your user account in the procurement system is:
I can not find your text in this FM.
>Dear <user>,
>Your password has been reset. Your new password is <password>.
Regards,
Masa

Business Catalyst - not able to login, publish or receive password reset email.

Hi,
I'm not able to login to BC or publish edits to a client Muse site. When I try to log into BC manually, I am not receiving password reset email (not in spam folder). Never been a problem before and the status report says servers are all good. Any insight appreciated (client waiting).
Thanks!
Veronica

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Account password reset sent but not received by Outlook.

I have requested a password reset, went through the process and had success at Apples end. Email was sent but not received by the Outlook account email I have been using for years. Outlook is still working fine. Nothing in Junk folder and have added the apple email to contacts (from last reset).
Any ideas?

Contact Apple for assistance resetting the password, either by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password, or by contacting the Apple account security team: http://support.apple.com/kb/HT5699.

HT5622 Constantly receive letters for password reset. Didn't ask for it.

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