HT5622 Emm.... I was wondering if someone could help me to remember the questions of my ID, I know my password and username but t can't buy if I do not answer those questions
I was wondering if someone could help me to recover or to know my 2 questions of Apple, I know my password and my username but I need the answer of those 2 questions PLEASE
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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I have a debit master card and it says payment method decelined so I contacted my bank and thay said that apple had a lot of fraudulent charges being made was wondering if someone could help me
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
hello, I'm in trouble in iTunes update 10.3.1 on my ipad. I was wondering if someone could help me? ( I don't know talk in english very well. I am brasilian).
Don't worry about your English. It's good. Please tell us more about your problem.
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Hi, I was wondering if someone could help me, I recently restored my itouch 4th Gen and was then told to upgrade to itunes 10.6 now everytime I try and install itunes I get the following message, help please!
Error writing to file: C:\Program\Files\iTunes.Resources\de.Iproj\SortPrefixes.plist. Verify that you have access to that directory.Error writing to file: C:\Program\Files\iTunes.Resources\de.Iproj\SortPrefixes.plist. Verify that you have access to that directory.
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
Vista instructions in the following document: Check your hard disk for errors
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I was wondering if someone could help me
hello i was wondering if someone could help me. i dont know if this is the right forum so im sorry if its not! my family computer recently got a virus and was gone for good. we got a new computer and i redownloaded itunes. i thought that all the music i had bought off itunes could be redownloaded. obviously its not that simple. is there any way i can get back my already purchased music? anyones help would be greatly appreciated. <3
Do you have the songs on an iPod? iTunes purchases can be transferred from an iPod to your new library. See info here:
www.support.apple.com/kb/ht1848 (And you might want to authorize the computer first.)
If you don't have them on an iPod, your only option is to contact Apple and see if they will allow you to download the songs again. They are not obligated to do so, but some users report being allowed to. It doesn't hurt to ask. (And, please, be sure to backup your new library!) -
I'm trying to download vm Fusion 5 so I can run Windows 7 on my new iMac. But I am very inexperienced with computers and was wondering if anyone could help walk me through the process.
post in the vmware forum or call vmware customer support.
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i have just brought a I pad mini but i am having problems loading icons onto screen keeps telling me i have no internet eventhough in settings it shows wifi is on wondering if you can help, i am only used to the andriod systems
You posted a comment to your question as a new post. Post comments to your original post or no one will know what your problem is.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
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Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
So i recently bought an Apple AirPort Extreme BaseStation (the mushroom shaped one) and was wondering if someone could tell me where and how to find a power cord and how to set it up with my Macintosh (2011 edition with 1.7.5) Thankyou!
Welcome!
Last question first, as we need to know what operating system that the Mac is using.
If you are not sure, click the Apple icon in the upper left corner of the screen, then click About This Mac, and post back with the OS X Version number that you see there.
Two possible solutions on the power cord
ORIGINAL OEM APPLE AIRPORT EXTREME BASE STATION POWER SUPPLY AC ADAPTER A1202 if you want a white power supply and white power cord to match up with the Apple device
AC adapter for Apple AirPort A1034 Extreme B... if you don't care what color the supply and cord might be
If you don't already have a Setup Guide.....look here:
AirPort Extreme Base Station Setup Guide v4.2 (Manual) -
Hello,my ipod touch 4G was stolen and i was wondering if apple could help me find it??
hello, my ipod touch 4G was stolen and i was wondering if apple could help track it down??
Nope, Apple can't track it for you.
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Today my iPhone was in my back pocket and I sat on the floor and the back cracked and I was wondering if I could get it fixed at the apple store.
Replacement of the back cover is $29 at the Apple store.
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Hello, my name is brad and I recently had a voicemail app that I was using and now i got rid of it. But now my voicemail for the phone will not work. I tried to reset the network settings and nothing happened. I was wondering if you could help me out?
When you set up a voicemail redirection, usually you have to remove that redirection from the account that redirected it. Like Google Voice, if you activate Google Voice to receive your voicemail, you will have to log into voice.google.com to turn it off. If you contact your carrier, they can tell you exactly what program has taken over your voicemail functionality just in case you are stuck, but if you know the name of that App, I'm sure you will be able to figure it out. Hope this helps you out.
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I cant get my home sharing to work on my mac book, apple tv or iphone. Just wondering if someone could help. It used to work now it does not. Thanks
The helpfulness of answers is limited by the details provided. Just saying it does not work, or I got an error does not provide much to go on. How is it not working? What happens or does not happen? Is an error returned? If so what error. Are you sure you are logging in with your home sharing ID? It is not the same as your Apple ID or iCloud ID.
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After upgrading to ilife'11 I realized my photos were resorted during the process. I had them sorted manually to way I want them and was wondering if I could get them back in the manual order that I like?
Please help.
Thanks,
Daniel -
my daughter set up my account, i know my password and id, but i dont know the security questions she used. i am needing to change my password. please help
Ask your daughter. Or:
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I have lost my Adobe disk and have followed the instructions to download the file now from the Adobe website. I now have the download but it is doing nothing to start the install process. I was wondering if someone may be able to help me with where I go from here?
I have the icon on the desktop and when I double click it it just opens up to all the files. There is a Install folder I click on it and nothing happens. I keep getting errors and have no idea what to do now. Help please?
Thanks!Hi Kglad
what's your os?
Yosemite 10.10.2
what file (name and extension) did you download?
Downloaded from here:
Download CS5.5 products
Used the English Mac OS X file 1 of 1
what program/suite are you trying to install?
CS5.5 Master Suite
The file downloaded file. Asked me to click complete (or something like that ) I did. It then added the icon to my desk top. Now it just seems like it needs to start the install but it never launches. I double click on the file and it opens up the folders in Finder. I then have options of Deploy, Install, Payload and Packages. I double click on Install and nothing happens.
I have no idea where to go from here. The error that keeps telling me to reinstall Indesign etc (what ever Adobe program I click on I get the same) keeps happening.
We have this problem now because we had to replace the harddrive on the Mac to and upgraded to Yosemite to get some other issues sorted. Since then we can't do anything with the Adobe programs.
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