HT5622 Good day!! I was having two Iphones with same icloud id, later i deleted 1 id from one device, and made 2nd id for this device but same time my old id is stored on other device and i can not change it with another id, can any1 guide me on this issu
Good day!! I was having two Iphones with same icloud id, later i deleted 1 id from one device, and made 2nd id for this device but same time my old id is stored on other device and i can not change it with another id, can any1 guide me on this issue.
Log in to icloud.com on a web browser and remove the device from "Find My iPhone"
Similar Messages
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Can anyone tell me how to resolve this
Sign out your AppleID in Settings -> iTunes and App Store. Touch your AppleID and select Sign Out. Then Sign in with your new AppleID
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my on off button on my iPhone isn't working and it has been for several months but i went to the apple store today and the warranty was only 16 days over is it possible to get it fixed for free
If the genius at the Apple Store did not offer repair under warranty then NO
12 months is 12months asume you did not have AppleCare -
I DO remember them but Apple chose to put them in Japanese and I can not change the language on Manage my Apple ID so I do not know if I made an error ,it threw me off , it was the wrong question Where did you fly to on your first Aiplane trip ? then I was unable to enter until 8 hours then called Apple Japan 4 times each time threy asked me would you like to speak with an English speaker,I said yes then they told me sorry today is Sunday no English speakers ,but they refused to speak Japanese, then I called 5th time and a kind guy could speak English we were on 1and 1/2 hours he got me to log in but the reset key chain could not be completed still pending.
He said do not mess with that ! then I got a text from somewhere to reset 4 pins suddenly it was very strange I said to him that I got this pin this morning but it said you can use maximum 3 hours it had a UK number and I told him I do not like this and will not enter the code he said do not do it if it is from the UK and then I said to him ok you did a lot to help but we can not go any further ! and we cut of I went back to my computer to re do the ID but I found everything a mess so I call and a stupid sounding Japanese women with a squeaky voice came on I was calm at first and they want your phone number your IMEI number your iPhone serial number date of birth Address email address it takes 10 munutes to check then they ask what are you caling about so I try to explain my keychain is broken or problems with language security questions and can not change my pasword because the security question have failed me so it is ONE BIG HEADACHE AND I START I GET STRESSED she says Do want an ENGLISH speaker ,I say yes ,that guy i talked to earlier but I never got his name and first time I ever talked to him but they said he is not here so I said ok and then she said today is sunday so call back in the morning ,I said ,well ok in Japanese but they make you feel stupid because they do not want to speak Jap@anese with none natives and they are to busy,And they feel that I should not bother them ,then I say that Apple Japan is trying to refuse Apple foreign customers and then she wants to hang up and ask me to visit the shop ,but they are the same I have a very bad time with Apple Japan since they do not discuss software problems or security with customer meaning if you have a problem they ask you to come on a time 20 minutes max so they do hardware test and say you phone is fine then I say no I can not reset my ID they say you must call call centre so I am going around in circles ,When I call English it is usually Australia so if my problem is in Japan surely if do not want me to talk to them in Japanese and they ask me to call Australia but every time my call charge is expensive after asking them is this free because I have Apple care they say yes but when the call goes to Australia 0120 277 535 it might change to paid call so I call then I have to ask is this charging they say we can not give you that information ! so what can I do I have have been at the computer and phone all day on my day off work and in tre week I am so busy and can not use my phone I can not work without it ,this new technology for you ,they can not cope with the fact that the customer have problems yet they do not want to deal with us because they can not solve it and so it shows them to be useless they like to walk around in their cool tee shirts and retro shop but when it comes to functionality we are unwelcome they got the money so do not return because apple is perfect that nothing should go wrong .
But it does somehow my English security answers do not work on a Japanese Question especialy if I did not choose that question I set up the multiple choice In English and wrote the answers in English or Roman and set them langauge preferences in English, do you really think you can correctly write english name or word in Japanese they write a police patrol car pato caa パトカア they do not have r and l .So it is my choice to make my security easy for me and as difficult for others to hack.But they also have patororoo choo meaning ' now patrolling ' so why they have pato caa patrol car and patoro patrol and have thousands of Chinese words kanji they can find patrol.
I am getting off the topic but I am at a loss to fix this problem when they hold the keys and i have all the info to verify my ID.You have to enter the Apple ID and password. You are running into the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information. -
good day please help me, my iphone 5 wont turn on. i have tried the hard reset . but that didnt even work. i plugged it in charger but still no response i connect it in itunes still.dont open. please help. i dont have the warranty anymore, so please help.me.
Please make a Genius Appointment and take it in for service. By now it probably cannot be fixed, but you never know.
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Good day! i bought the iphone 5 in App store Franckfurt (29|01|13). price 679 euro (approved in all EU countries). in Russia he is does not work. imei 013412001872664. please unlock my phone.
Well, perhaps the problem exists because the Russian phone networks do not support the iPhone. This could be one reason.
The only solution you have is to do into one of the Russian phone stores and ask them to see if they know why the sim cards won't work or last resort, you contact the Apple store in Germany - there is an online Apple store that you can contact and ask them why Russian sim cards won't work in an unlocked iPhone.
Nobody else can really help you - you need to contact the Apple store in Germany directly or go to one of the Russian phone operators and ask them. -
I was trying to add an itunes library to my computer, and now my itunes library can not be found. An ipod can be synced with only one iTunes library at a time. How can I find my Itunes library, complete with playlists ?
I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
iPhone 5s, iOS 8.3 -
Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address. My other devices all have the correct address. How can I get the correct address for my iPhone? The only Apple ID that works for logging in is my new one.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I was given an iphone 4s by my sister as she got a new one, now i want to clear it so that i can set it up with my own details, if i erase all content and settings will this affect anything on her new iphone as it is synced to the same gmail account
her contacts are connected directly with the Google Server so as long as they are saved to her Gmail account she should be 100% fine.. the only contacts she may lose are the ones that she added directly onto the phone and did not sync to her Gmail account.. so you should just double check with her on that
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I am trying to transfer my purchases from my iPhone 5 to my new Mac computer. I get the message stating that it can only be synced with one computer at a time. I have tried the 2 other ways and I get no options to transfer my purchases. Help?
If you see Devices in the big list on the left-hand side of iTunes, it should show the name of your iPhone right below it. You can right-click (or hold ctrl and left click) on the name of the iPhone there, and choose "transfer purchases from iPhone".
If you're on iTunes 11, you won't see the big list of the left until you go to the View menu at the very top (where you see iTunes/File/Edit/View/etc) and choose Show Sidebar. Then do the same thing: right-click or ctrl and left-click on the iPhone's name below Devices and "transfer purchases from iPhone".
It'll ask you to authorize the computer for your Apple ID if you haven't yet; to do that, you just type your Apple ID and password in when it asks. If it says you are not authorized but doesn't automatically give you an option to do so, then you can go to the Store menu at the very top and choose "authorize this computer". -
I am trying to update my iPod but I can't until I sync it. However when i try to sync it a message pops up and says "Blythes iPod" can not be synced because a session can not be started with this device. What do I do? Help!
https://support.apple.com/kb/TS1567
Ah, it has been mentioned daily esp since iOS 5 / iTunes 10.5 but has always been there as an issue.
Order of attempts:
Repair the installers
Uninstall EVERY Apple component (auto and manual)
Services: Restart all 3 Apple items (AMS, Bonjour, iPod)
I* always do the last almost, then launch iTunes, and only then connect iPod.
IF you see a yellow alert in Devices and Printers or in Device Manager, then I could find NO WAY to fix or repair other than a clean OS. Something messed up the device driver support.
If/when Windows asks "what to do when it detects iPod"? don't chose any default action, to me, based on hunch and 3 PCs, that seems to mess AMS up for some reason.
Tried with Windows 7 64-bit Pro and Home Premium, and also Deve Preview 8 (which other than the inability to update iOS to 5.0 seems to run better -- except when it comes to AMS thing! so seems Apple is not on the same page writitng drivers. -
it's been a while that Im unable to copy music from itunes to my iphone. I updated my device to the latest version of IOS 5.1.1 and made sure no jailbreak is installed but still not working. please assist.
Assuming you are not manually managing your music, verify the following:
You are using the latest version of iTunes
On the summary tab of your iTunes sync settings you have checked "Sync only checked songs and videos"
In your music library you have checked all the songs you want to sync to your phone
There are no exclamation points next to any of the songs you want to sync to your phone
You have authorized your computer for all Apple IDs for purchased music you want to sync to your phone (in Store>Authorize this computer)
You have checked "Sync Music" on the Music tab of your iTunes sync settings
When everything looks correct, sync your phone. -
My MacBook Pro got wet and I lost all of my childs photos from the day she was born. Is there anyway I could get these pictures back from my iCloud? I actually care more for getting the photos back than I do my laptop. Please help! Thank
Welcome to the Apple community khnkOliver.
I assume these photos, or at least not all of them weren't in photo stream.
You should be able to recover your photos from a back up. -
good day..i have my iphone 4 now..am here in the philippines...how can i use this unit using my smart simcard here..thank you.
Is your iphone officially unlocked?
If not, then you cannot use it there. -
I updated my iphone 5 to ios 7 two days ago and I synced with my computer for the first time yesterday. Most of my calendar appointments and events were wiped off my phone but are still on the computer. I use outlook 2010 and a pc running windows 7. Rebooting the phone and the computer failed to remedy the calendar sync problem.
Easy solution for restoring lost calendar informaiton, thank goodness. On your iPhone, go to settings, then to iCloud. If your Calendar selection is turned off, turn it on. Your info should restore. If your Calendar selection is turned on, then turn it off. Choose to save calendars when asked. After it shuts the Calendar off, turn it back on. Your info should be restored.
Thank you to Apple support for walking me through this. Shame on you Apple for not just telling people about this easy fix rather than making us go through all of this pain and worry.
- JT
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