HT5622 How come it says I cannot use my ID?  I've typed the correct password and I still have credits.

I'm trying to download from the iTunes store and it says I cannot use my ID.  Any ideas?

You did not follow the proper procedure when selling the phone before resetting it to factory settings. You must help the new owner deactivate the Activation Lock or else he will have the same issue over and over when he upgrades the software or sells it to someone else.
What to do before selling or giving away your iPhone, iPad, or iPod touch

Similar Messages

  • I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?

    I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?

    Have you already activated the iPad? That is what the screen is telling you to do - connect to the computer with the supplied cable and run iTunes while connected - and iTunes should guide you through the set up process. If you have already set up the iPad and you are still getting thos screen message - restore your iPad. You must be running iTunes 10.5 on your computer as well.
    Restore iPad
    If you can't restore this way, you will need recovery mode.
    Unable to Restore

  • Data types used in a sub VI - selecting the correct input and output types?

    data types used in a sub VI - selecting the correct input and output types?
    I can never work out how to choose an input or output format for Subvi's.
    I want to create a SubVI for the code in red. I needs an VI Server Reference compatible input and an output that goes to  a waveform.
    Thanks in advance.
    Attachments:
    data types.PNG ‏11 KB

    GerdW,
    I realise now I have taken us in the wrong direction. apologies for that.
    History, this is not my code and I do not own the process and NOT my preferred method of using it. I was looking for a simple way to make subtle changes.
    What we do - We use these programs to collect data from typically 6 pressures and 6 temperature probes and capture RS232 / USB VISA strings from sensors.
    So every few weeks / months or up to a year we rearrange each sensor location to suit the new process. I did not write the code. I cannot change the procedure too much without resistance.
    So headers in the CSV file have the DaqMX string passed through the code. Great.
    Other data to the CSV file comes from calculations or extracted from the VISA string. Hence why we have headers with "Untitled 1 ()". These values also go to a History Chart.
    So I was looking for a simple way to read the the local variable label as it is always linked to the front page indicator. People can cope with editing the indicator label, save the VI and hit run.
    TL;DR - GerdW is now a psychologist.
    Attachments:
    data to csv and history chart.png ‏1043 KB

  • HT5569 I am having trouble connecting to my wifi.  I put in the password (the correct password) and it tells me that it is the wrong password.  I just purchased this iPad and cannot seem to get connected.  My laptop connects with a pin not a password.

    I just bought a iPad and am trying to set it up.  I have WiFi at my home but cannot get on with my iPad.  My laptop asks for a pin number to join and the iPad asks for a password.  I enter the correct password and it tells me that it is incorrect.  I have talked to my WiFi carrier and they tell me that they do not know what it could be.  Can someone please help me figure this out.

    connectng with a pin # will not work with the ipad. you need to find out exactly what the actual wifi password is.
    pin and push buttons are used by wifi protected setup. which is an optional feture of WPA
    here are some ideas
    go to the routers home page (typically 192.168.1.1 or 192.168.1.254) and see if you can click on "show password"
    get the manual out, it should have the default user name and password you may need to access the routers page
    if your windows computer connects, then you should be able to right click the wifi connection and click on show password as well. this is somewhere in the properties page of the wifi connection
    also with windows its a good idea to click on "save wifi connection to usb drive" this can be used to connect other windows computers and xbox game consoles as well
    if your laptop computer is a mac book you can go to the keychain or icloud keycahin and reveal the actual passowrd as well.
    look at the actual router it might have directions on a sticker on how to access the routers configuration pages
    if you enter the wrong password on the ipad you need to forget the network and try again

  • I have tried to log in on a web site and this is what I'm gettig: Alert 530 Autentication failed. I have used the correct password and user's name.

    ftp.oxbow.fr This is the file I have log on and I have used the correct password and user's name and this is what comes up:
    Alert 530 Authentication Failed!

    This is a user to user forum. Apple is not here. Apple does not answer questions here.
    iTunes Support -
    http://www.apple.com/support/itunes/
    Mac App Store Support -
    http://www.apple.com/support/mac/app-store/

  • Can't seem to download any app despite entering the correct password and answering 3 security question but still in the end it comes up the message that my session has timed out no matter what! Please help, many thanks in adv!!

    Can't seem to download any app despite entering the correct password and answering 3 security question but still in the end it comes up the message that my session has timed out no matter what! Please help, many thanks in adv!!

    Try doing it on your computer with iTunes and then sync to your iPad to see if it clears the problem.

  • "itunes could not restore the iphone because the password was incorrect" I know for a fact im using the correct password. and it has previously worked. is anyone else having this issue.

    "itunes could not restore the iphone because the password was incorrect" I know for a fact im using the correct password. and it has previously worked. is anyone else having this issue.

    Hi, I also get the message "itunes could not restore the iphone because the password was incorrect" though I am never prompted to enter a password anywhere! Nor was the backup password encrypted to begin with! Really strange, any pointers will be greatly appriciated!

  • Ipod 4 got locked after several wrong password now even i enter the correct password it is still unlocked...jus my ipod speaks wenever i press a button like i press time it says it..wen i press unlock keys it jus say it

    my ipod 4 got locked after several wrong password attempts by my lil daughter and now even i enter the correct password it is still unlocked...jus my ipod speaks wenever i press a button like i press time it says it..wen i press unlock keys like 1, 2,3  it jus says it like "1, 2, 3 ....." or i press battery it says "battery"
    but it am unable to unlock though i enter the unlock keys ....please

    no boss...its still the same... after clicking home thrice...it appears accessibility option but wen i jus click on any of it like "turn voiceover off" or turn zoom on" it just keep on repeating it...it jus says it like that...!!
    dont know wot happened...!!! ipod is just speaking whatever u press..it just says any button u press...
    n lockedd........!!!
    please help thanks

  • How come my ipod 5th generation locks me out when I put the right password?

    I put the correct password into my iPod 5th generation and sometimes (almost all the time now) locks me out. It mostly happens to me when I need to do something off of my iPod. Please help!!!

    Sounds mostly like operator error from the very sparse description.
    Exactly when this happens – becomes important, else people are forced to guess what you are talking about.
    Do you have more than one password & are using the wrong one?
    (Could it be that you have a long password & a short ID passcode for something like 1Password?)
    I’ve found there is sometimes an extra half second time-lag & I that I am typing ahead & it is not properly registering whenever this happens to me on the lock screen, or I try typing the character again, because of the lag. Do you have the tap speed set low?
    If you have a cover for your iPad, those can sometimes cause a mistype.
    Another might be that [one] doesn’t look to see that the correct password characters were entered instead of its key neighbor (sloppy fat-fingering).

  • I keep getting the message password is incorrect how do I get past this?  I've tried entering the correct password numerous times, still not working!

    I keep getting password incorrect upon starting my Ipad, I have tried to enter the correct password but still isn't working and I can't get past this and to get into my settings to fix.  Help?

    Paste these two links into your browser and have a read -
    http://support.apple.com/kb/HT1212
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html

  • Does anyone know hw to connect the imessage n fcetime using the apple ID when you putting the correct password and it dosent activate???

    Am putting the correct password cause i can review my account it just dosent let me activate both system???!!!

    Check out this support document http://support.apple.com/kb/TS4268

  • How come i received an email confirming my second creative cloud payment 2 days ago and today i have logged on and i only have a free membership?

    about a month ago i signed up to the student creative cloud monthly subscription. today i have bought a new mac book and the first thing i did was install my creative cloud. after logging in and installed illustrator i realised that it had only installed the trial version. i then decided to log on online to see if there was any issues on there. after logging on and going to manage my account i discovered that according to online i have only got the free creative cloud memberhip. the reason i have an issue with this is that on Friday i received an email confirming my payment has gone through. so how come i am paying for a full student membership and then only receiving the trials?  as you can iamgine i am not impressed!

    Contact sales/ S&T support by web chat.
    Mylenium

  • I cannot use my ipad because i forget apple id, password and my email has nonaktif

    hello

    Welcome to the user to User Technical Support Forum provided by Apple.
    Go Here  >  iForgot
    If your Issue is with Activation Lock, See  >  http://support.apple.com/kb/HT5818
    Note:
    The Apple ID and Password that was Originally used to Activate the iDevice is required
    If you do not have that information you will not be able to use the Device.

  • HT4623 am trying to update my ipad using wireless,all of a sudden the electricity failed,and i dont have enough battery to complete the process.now my ipad didnt come up again.

    pls kindly assist me on what to do,i got an update from my ipad software and i tried updating through wifi,all of a sudden the electricity went off and i dont have enough power on my ipad until it goes off.so the upgrading process didnt finish.now my ipad didnt come up.what can i do pls.

    Have you recharged the battery?  If so, try this... hold down the power and home buttons until the Apple icon appears, then let go.

  • I have unchecked clear active logins and everything to do with removing passwords and I still have to login to websites. How do I get this to keep me logged in on a few sites?

    With Yahoo and Facebook, they have a box you can check to keep you logged in, but every time I close out my browser it is erased and I have to login all over again. I unchecked everything that has to do with erasing saved passwords, and active login information but it is still doing it. How do I get the browser to keep me logged in on the different websites that I would like it to remember?

    Websites remembering you and automatically log you in is stored in a cookie.
    Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.<br />
    In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
    Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
    Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
    * http://kb.mozillazine.org/Cookies

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