HT5622 How to get a refund for a purchase that didn't go through

How to get a refund for a purchase that didn't go through

Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • HT1657 Hi how do I get a refund for a film that didn't download to my apple tv? Thanks

    Hi how do I get a refund for a film that didn't download to my apple tv? Thanks

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT1657 How do I get a refund for a movie that didn't play sound. (Since I wasn't sure if it was my computer settings, I repurchased the rental. The second download played with sound, although it was slighly out of sync.)

    How do I get a refund for a movie that didn't play sound. (Since I wasn't sure if it was my computer settings, I repurchased the rental. The second download played with sound, although it was slighly out of sync.)

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • How doI get a refund for iTunes purchased made by mistake?

    How can I get a refund for iTunes purchased made by mistake?

    Sorry, but Apple's policy states, "all sales are final" >  iTUNES STORE - TERMS AND CONDITIONS

  • HT3702 Does anyone know how to get a refund for an app that is no longer required.

    I have downloaded apps that I no longer require, does anyone know how I can get a refund. I would greatly appreciate any assistance.

    Apple considers all sales to be final. There are no refunds. Especially no refund just because you think that you don't need to use the app anymore.
    When you don't need your vacuum cleaner any more because you have a new one, does Walmart let you bring the old on back for a refund?

  • How can I get a refund for a purchase made by a minor?

    how can I get a refund for a purchase made by a minor?

    You contact iTunes store support and plead your case. YOU are responsible for the security of your Apple ID and password. There are numerous mechanisms in place to make it easy to prevent unauthorized purchases. IF they agree to give you a refund, they will not do so a second time.

  • How can i get a refund for unauthorised purchase made by my 6 years old child? I tried in customer service and told me to write a email but I don't know where i have to.

    How can I get a refund for unauthorised purchases made by my 6 year old son. And he purchase games 1200€ With in 3days. How it's possible?

    I'd follow the "report a problem" link
    http://www.apple.com/support/itunes/account/

  • How do you get a refund for an app that was purchased through the new App Catalog for a WebOS app!

    Hi,
    I just purchased a Dictionary app from Palm's App Catalog, the product is listed as: English Dictionary and Thesarus by Ultralingua, Inc. and it was not something that was advertised correctly and hence is not something that I want.
    It costs a whopping $9.99 and if it was as advertised, it would have been worth the money but it is not.
    I've had Dictionaries on my Palm Devices so when I saw the first directory for the WebOs for use on Pre, I immediately got it.
    However, unlike my old Palm dictionaries, this dictionary requires you to have a network connection.  Something that is not useful for me.  I sometimes like to look up word while on the subway to work (I live in NYC) where this is no network connection.
    There was nothing in the description that said it 'required' a network connection, and considering that all of the dictionaries I have gotten in the past did not require a network connection, I assumed (since it didn't state anything) that I could use it off-line.
    Heck, since you are required to use this dictionary online, I might as well use google to lookup a word and that is free!
    So I believe I was tricked into getting this app, and I want a refund!
    And there doesn't seem to be a way to get a refund for an app that did not disclose it's requirements before I made my purchase.
    Thanks for you help in finding out how to get a refund when its needed!
    Rob
    Post relates to: Pre p100eww (Sprint)

    Palm does have the ability to remove apps remotely, that was added in the last update.
    I knew that would be Palm's response, but I earn you now, Palm better make sure they put a better description on these apps.  And in this case its Palm's fault for not disclosing that this app required network support in order to work.
    They should at least make that part of a feature description.
    This is the second app that I purchased that was not advertised correctly.  So I far I have spent good money on crap only because the descriptions did not contain the right info.
    I see the only solution is to make all apps have at least a one hour free trail, or whatever free trial you want.
    I and I'm sure I'm not alone can't keep purchasing stuff that either doesn't work as advertised or is misleading in the description.
    I mean really Palm, you approved a dictionary app that just does a google in the background and displays the definition.
    I can do that same thing by typing it on my Pre and hitting Google?
    I still feel cheated and ripped off.
    I signed up for Palm and WebOS because I wanted to give you a second chance but that love only goes so far.  I think Andriod will be in my life soon.  I can't stand by and let myself be taken advantage of.
    I just can't believe how angry and upset I AM over this.
    Rob

  • TS1702 How do I get a refund for an app that did not work/deliver well at all?

    How do I get a refund for an app that did not work/deliver well at all?

    You may not get a refund, but you can try contacting itunes support and asking.
    Click Support at the top of the page, then click the link under Contact Apple Support.

  • How do I get a refund for an item that was purchased in error on the ipad by my 5 year old?

    How do I get a refund for an item that was purchased on the ipad in error by my 5 year old?

    All sales are final.
    You can try contacting itunes support and asking for an exception
    http://www.apple.com/support/contact/

  • HT4009 Does anyone know how to get a refund for an iPad app purchase?

    Does anyone know how to get a refund for an iPad app purchase?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • How do I get a refund for a ringtone that vanished off my device?

    How do I get a refund for a ringtone that vanished off my device?

    http://www.apple.com/support/contact/

  • HT204370 how do con i get a refund for a movie that i did not whant

    how do con i get a refund for a movie that i did not whant

    If you mean that you bought it by mistake then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film, click the arrow to the left of it, click the 'Report a Problem' button :
    and then the 'Report a Problem' link on its line :
    and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • HT2693 haw do i get a refund for an app that do not work properly (t3 magazine no sound when play the articals)

    haw do i get a refund for an app that do not work properly.
    i tryed all the troublesooting and still not working properly 
    the app is T3 magazine ther is no sound when playing the articles on the player
    thenks

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • HT1657 Can i get a refund for a rental i didn't view before the expiration date?

    Can i get a refund for a rental i didn't view before the expiration date?
    I wasn't able to tranfer the movie to the ipad, and couldn't view it on my pc.

    All purchases are considered final, but you can try contacting iTunes support and see if they will give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Maybe you are looking for

  • How to connect apple TV with 2 Macs?

    Hi! I have connected/linked Apple TV with the iTunes library from my iMac (wireless). ..... Now, I have also downloaded some movies from iTunes on my MacBook. So I connected the MacBook (wireless) with Apple TV, but when I open Apple TV in iTunes on

  • Printer to be used in DSD application

    Hi, My client is using HP printers right now with an legacy application instaled on Palm Devices. They print using Bluetooth. We are developing MDSD application for them and want to know about the devices which we can use. We are at MI 7.0 sp16. Will

  • Parents on iMac using FaceTime - can't hear them with my iPhone 4

    First support post. This one's really stumping me. Haven't called Apple Support for an answer yet. I hope someone here can help. So, here's the situation. I use my iPhone 4 (latest software updates, not jailbroken, etc.) to FaceTime with my parents w

  • Is CS5 compatible with GeForce 7350GE graphics card?

    Is CS5 compatible with GeForce 7350GE graphics card?

  • Gmail connection issues

    I've had my 3GS since the phone came out, and I've been having issues with my gmail since then. I get 3 different error messages. The most common one is user name or password is incorrect, the second most common is unable to connect to imap.google.co