HT5622 I already had verify an alternate email address but it seems not working for changing my security question

I already had verify an alternate email address but it seems not working for changing my security question
<Email Edited by Host>

An alternate email address is not the same thing as a rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • I no longer have the email address that is suppose to be my rescue email address.  I am not able to reset my security questions because of this.  I need to know how to reset the rescue email address.

    I no longer have the email address that is suppose to be my resuce email address to reset the security questions.
    How can I reset the rescue email address if I don't have access to it?
    Thanks,
    Wareagleauburnfan

    have a look at this support article.

  • HT5312 I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help

    I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help

    Australia ? surely !   

  • I am trying to swap my Apple ID with my Alternate email address but it wont let me

    I am trying to swap my Apple ID with my Alternate email address but it wont let me - it says that the ID and alternate email address cannot be the same - I have treid changing the alternate email address first to a different one but this has failed.

    Get a gmail e-mail address until you get a more permanent e-mail address
    https://accounts.google.com/SignUp?service=mail&hl=en_us&continue=http%3A%2F%2Fm ail.google.com%2Fmail%2F%3Fpc%3Den-ha-na-us-bk&utm_campaign=en&utm_source=en-ha- na-us-bk&utm_medium=ha

  • I forgot my security questions and I have a different email address but it's not updated to my Apple ID how can I change my security setting and how to rescue my Apple ID?

    I forgot my security questions and I have a different email address but it's not updated to my Apple ID how can I change my security setting and how to rescue my Apple ID?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I updated my Apple ID email address but it does not update on my other devices.  What do I do now?

    I update my Apple ID email address but it does not update on my other Apple products.  What do I need to do now?

    Sign out and back in on the un-updated devices

  • I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.

    I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.

    Contact iTunes Support:
    http://support.apple.com/kb/HT5699?viewlocale=en_US
    or by email:
    https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • I have my printer email address, but I can not see my printer listed when I login to hpeprint.c​om

    I have my printer email address, but I can not see my printer listed when I login to hpeprint.com

    I will need some more information in order to assist. What model of printer do you have? Different printers have different features such as the ability to display the printer's ePrint address on the front panel of the printer. The website that the printer can be viewed at is eprintcenter.com. Click on this link here to see the sign in page. Have you signed up and register the printer at this site? Is the email address for the printer one that you have customized? Or is one consisting of what appears to be random letters and numbers? 
    I am a former employee of HP...
    How do I give Kudos?| How do I mark a post as Solved?

  • HT5312 how do i set a rescue email address if i cant remember the answers to my security questions?

    how do i set a rescue email address if i cant remember the answers to my security questions?

    w
    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How do I can my rescue email address? I was asked to answer my security questions, but I forgot the answers and realized my rescue address was outdated. I tried adding alternate email addresses, but my faulty rescue address remained the same.

    I tried to change my rescue address, since it is outdated, and was not receiving any of the emails from Apple to this faulty address regarding resetting my security questions.
    I cannot proceed in regaining full use of my account to make purchases if I do not reset my security questions, and I cannot reset them without receiving such an email, and I have no idea how to change my rescue email. The Apple ID support section of this site was unfortunately unhelpful and led me in circles.
    Please help me to change my rescue email address!
    If it helps, a few months ago I changed my primary account email, and my old primary address is my faulty rescue address now. It is no longer on my list of addresses but continues to show up as my rescue address.
    An additional portion of my question: Is it possible, if I terminate one Apple ID, to move purchases made on that ID, to a new ID? I'm not sure if it's a violation of the terms and conditions if DO NOT keep the purchases on two accounts simultaneously.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • How do I Change my rescue email address (it is incorrect) if I cannot answer the security questions?

    I have changed over my Windows box and logging in with a new Apple ID email address. All goodm but now it is asking me the answers to security questions from 10 years ago. When I go to reset security questions, the "rescue email"address is incorrect. How can I change that???
    Help! My whole Apple ID system is now locked down.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Why doesn't the 'rescue email' option show up when I try to change my security questions?

    I have tried and failed over and over to change the answers to my security questions. Short of calling Support, because I hear they're always pretty busy, how am I supposed to change them? Obviously I can't use my alternate email because iTunes did not offer me that option when I first tried to change them.

    Do you have a rescue email address (which is not the same thing as an alternate email address) on your account ?  If you do then try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT204053 I changed my Apple ID (email address) to a new Apple ID (email address), but my iPhone is asking for my password on my old email address which has been discontinued, now I can not get into iCloud or add Apps because the old email and password do

    I recently changed my Apple ID (to my new email address), but my iPhones are still showing my old Apple ID and are asking for my old password.  It no longer exists and now I can not add any Apps or get into iCloud because they previous ID no longer exists but that is what is popping up in Apple ID box and I cannot change it on the phone.  How do I get my new Apple ID assigned to my phone(s)?

    Welcome to the Apple Community.
    If it's iCloud that is asking for these details:
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.
    If it's iTunes asking for these details:
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • I have 2 email addresses but they are not showing in the left hand column in TB, how do I rectify this problem?

    I am hoping to transfer from Outlook Express to TB. On installing TB and importing from OE the 2 email address I have do not show as seperate accounts. The 2 are brian@IP address and shopping@IPaddress.
    I use the 2 address for completely seperate reasons and would therefore like each account to have their own Inbox and the incoming emails to be downloaded in each inbox, as they currently are in OE.
    How can I acheive this in TB?

    Is the folder pane collapsed? View(or AppMenu/Options)/Layout/Folder Pane. Otherwise, deleting foldertree.json might fix it:
    http://kb.mozillazine.org/Toolbar_or_windows_layout_not_working

  • I don't remember my security questions but the rescue email I no longer have, how do I change my security questions?

    I no longer have the email I have down for my rescue email and its not in my apple id account except for when I went to change my security questions, how do I change my security questions or the rescue email when I no longer have that email?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (119308)

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