HT5622 I am trying to purchase an app from app store but it says your card is not valid or your card has been declined. I do all online payments with that card.Please tell me how should i proceed??

I am trying to purchase an app from app store but it says your card is not valid or your card has been declined. I do all online payments with that card.Please tell me how should i proceed??

Contact iTunes Store support.

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I was looking to purchase an album from the store but it says partial album despite all tracks appearing to be present and there is no price or ability to download....

I was looking to purchase an album from the store but it says partial album despite all tracks appearing to be present and there is no price or ability to download....

Hi,
Please try this: https://www.mozilla.org/en-US/firefox/new/

HT3702 I am unable to add my bank/card details in my apple account, every time i am getting a message that it has been declined. kindly help me in authorise my bank card in my apple account i need to purchase few apps, pls help me

Hi,
I am unable to add my bank/card details in my apple account, every time i am getting a message that it has been declined. kindly help me in authorise my bank card in my apple account i need to purchase few apps, pls help me

What sort of card are you trying to use ? If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

I have a problem in iphone4,i am from india and bought a new unlocked iphone4 from USA last month.the problem is when i call someone their is disturbance in the voice and i cant hear the opposite person voice.please inform me how should i overcome this?

I have a problem in iphone4,i am from india and bought a new unlocked iphone4 from USA last month.the problem is when i call someone their is disturbance in the voice and i cant hear the opposite person voice.please inform me how should i overcome this?

There may be a defect in the phone. As you bought it in the US the only place you can get it looked at is in the US.
When you say you bought it new, unlocked did you buy it directly from an Apple store? If you did not it was hacked to unlock it, which could also be your problem. Apple stores are the only place in the US that sells legitimately unlocked iPhones.

I really want to purchase music albums from iTunes store. but the payment option is so painful. I have a SBI ATM *** Debit Card. So please do something on Indian store payment option. At-least create a alternative payment, like Internet Banking

I really want to purchase music albums from iTunes store. but the payment option is so painful. I have a SBI ATM *** Debit Card. So please do something on Indian store payment option. At-least create a alternative payment, like Internet Banking...

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Do you have a credit card, or a different debit card that you could try (some are apparently still accepted in India) ?
If you want to leave feedback for Apple then you can do so via this page : http://www.apple.com/feedback/

Am trying to install apps from the store but am getting an error message that a new version of ipad software is required

Am trying to install apps from the store but each time am getting a message that a newer version of ipad software is required

Settings > General > Software Update

Restore new iPad Mini from iPad 1 backup. Ican update new apps from Apple store but most of my apps have been showing the Waiting status for over 12 hours. Store shows them as installed. What gives?

Restore new iPad Mini from iPad 1 backup. Ican update new apps from Apple store but most of my apps have been showing the Waiting status for over 12 hours. Store shows them as installed. What gives?

If the downloads are stalled or "waiting" - try these suggestions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

HT3702 purchased Hotspot VPN from apple store but didnot download

Dear Support, I purchased Hotspot VPN from apple store and they debet my account but never download it into my phone. please contact for info that you need, my email address: [email protected]
Thanks

Or return it and download one if the free version of Office available on the web such as OpenOffice.
Allan

I don't have none of the pc with me,now please tel me how to deauthorize all the computers

presently i'm using 5s but i want to upgrade my mobile, while i'm trying to take the back at my pc ,it showing authorize to this computer,while i'm trying to take the back its showing unable to do that, due to already authorize 5 computers,but currently i don't have none of the pc with me,please tel me now how will i make all this computers deauthorize now,,,,,,,,

Use the Deauthorize All command documented in this article, or if it isn't an option, the 'contact iTunes Store support' link at the bottom of it.
(120146)

I'm trying to open an AVI from a disc, but QT says that a codec is missing. Any ideas?

All my systems are up-to-date, and I've tried opening with Flip4Mac, but the file just opens in QT anyway. Any help would be appreciated.

Okay... So, I DLed Perian, Ctrl-Clicked on the AVI file and selected it using Open With. It started opening, and then Quick Time jumped in over it, and I get the same error message as usual. Should I try the other programs on Perian's page?
I would work on one problem at a time. If, as you indicated, you have already installed the Perian package located at the URL posted by QTKirk, the next QT playback question would be, "Do you have the QT 7 Player v7.6.6. also installed?" followed by "Did you try playing the file in the QT 7 Player app?" As previously noted, the Perian support may require access to the 32-bit routines embedded in your system OS via the QT 7 app. Normally, if both QT X and QT 7 are installed on your system and if QT X does not support file playback, the system may ask if you wish to open the file with the QT 7 app. If you don't have QT 7 installed on your system and QT X cannot play the file using the Perian codec component support, then you will likely continue to receive the "missing codec" modal message.
If you have not already downloaded and installed the QT 7 v7.6.6 Player, I would recommend you do so now using the instructions and download link found HERE. Please note that both players may be simultaneously installed and used on your Lion system but they should be left in their default installed locations. (I.e., QT X is isnstalled in your "Applications" folder while QT 7 is placed in your "Applications/Utilities" folder.) I usually keep both apps in my dock for easy access. In any event, when it is installed, try playing the AVI file using the QT 7 Player app which will likely require manual opening/path navigation. If the file opens and plays back correctly, then you know the codecs involved are only supported in the older "legacy" player.
If the file still does not open correctly, my recommendation would then be to download and try playing the AVI files using the free VLC media player. I keep this app installed as my primary backup media player for files which are not otherwise supported on my system (e.g., those using esoteric AVI codecs, BD exports to MKV, etc).

I purchased a song from iTunes store but it will not download. I keep getting an error code

Recently the songs I puchase from Itunes store will not download to my computer. I keep getting an error message... something about check my internet connection. I can download purchased songs on my other Apple devices on the same network. So I think there is something wrong with my settings. Can anyone help? Thank you.

iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes

Hi, somebody can help to me with a ringtone, I bought a Ringtone on my iPod but is not on my iPhone, is possible to have in the other devices? If is possible please tell me how can I download this ringtone again. Thank You!

I am not able to download again the ringtone that I have purchase... I am little angry because is not possible that something like a. Ringtone is a hard ditching to download again. Please help to me with this. Thank you!

Ringtones (and audiobooks) are currently a one-time only download. If you still have it on your iPod then you should be able to copy it over to the Tones part of your computer's iTunes library via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11) and you can then sync it to your iPhone

I lost all my iMovies and could someone please tell me how to get them back?

Recently I dropped my iPad and because I had apple care the next day I got a brand new one, but I accidentally started my new iPad as a new one. In the past I have made so many iMovies it's unreal and I have spent ridicolous amounts of time on making them, but when on my new iPad I downloaded iMovies again all my iMovies were gone. Is there anyway I can get them back.

Have you not backed up or transferred your movies to your computer at any point before you dropped your old iPad?
If the only copy of these movies was on the old iPad, and that iPad is now gone, then so are the movies that were on it.

HT1725 i have been (for over an hour) trying to purchase a song from iTunes store

after filling out the billing info I hit done, it keeps sending me to support

Have you tried contacted iTunes support (these are user-to-user forums) ?
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT4623 I am trying to update my software to ios 7 but it says "Unable to update, not enough available storage".

I am trying to update my iphone 4s and it says I don't have enough storage, so I bought more from icloud and I still don't have the option to update, any suggestions?

Tom Killeen wrote:
I had the same problem with my iPhone 4, so I deleted virtually all my photos (which are in the cloud anyway).
Is that because, once installed, the OS doesn't need as much memory?
Yes. iOS and apps download to the phone as compressed files. Then they need to be uncompressed, which means they will take up more space. Then they need to be installed, which takes even more space. After the upgrade completes the compressed download and the working files are deleted. So the phone needs almost 3 times the space occupied by the final app or iOS version during installation.

HT5622 I am trying to purchase an app from app store but it says your card is not valid or your card has been declined. I do all online payments with that card.Please tell me how should i proceed??

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