HT5622 I bought my iphone whilst at work and used my primary e-mail address as my Aple ID. Now i am retired the email address is no longer active. i have forgotton my password. what do i do
I bought my iphone whilst at work and used my primary work e-mail address as my Aple ID. Now i am retired the email address is no longer active. i have forgotton my password. what do i do
Try to recover it:
https://support.apple.com/kb/ht5787
Then change the email address associated with your ID:
http://support.apple.com/kb/ht5621
Similar Messages
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Hi I hv bought my iPhone 5s from Dubai and using it in India. I m not able to use FaceTime. Please help to enable FaceTime in my iPhone 5s.
What is the model number of your iPhone? Settings=>General=>About, scroll
down to Model.
FaceTime is restricted in certain Middle East countries and iPhones designated
for those markets will never have FaceTime, even when no longer in the restricted
areas. -
I bought my daughter an ipad mini and used my Apple ID to transfer over her favorites. Now I can't use netflix and hulu. So I want create her an id but it won't let saying too young. I tried to create another one with my age and it still says too young.help!!!
iTUNES STORE - TERMS AND CONDITIONS
"This iTunes Service is only available for individuals aged 13 years or older, unless you are under 13 years old and your Apple ID was provided to you as a result of a request by an approved educational institution. If you are 13 or older but under the age of 18, you should review this Agreement with your parent or guardian to make sure that you and your parent or guardian understand it."
Restart the iPad. Tap Settings > iTunes & App Store then sign in your Apple ID. -
The phone is not stolen but it does not work out side of the house
if it doesnt match that means your iPhone is not provisioned for the carrier you are trying to use. Your iPhone would need to be unlocked in order to use on other carriers. You will need to contact your carrier to see if this iPhone is unlocked py providing them the IMEI. If the iPhone is not unlocked you will need to contact the carrier that the iPhone is locked to to see if they will unlock the device to use on another carrier.
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If your top bottom on the iPhone doesn't work and it's not insured can Apple do anything?
If your top bottom on the iPhone doesn't work and it's not insured can Apple do anything?
If you are talking about the sleep/wake button then the answer is yes. You will have to pay the out of warranty fee for replacement
$149+tax -
Dear sir
I bought my iPhone 4 from Apple store in Charlotte N/C about 2years ago without contract.
Now I tried to upgrade it to iOS 7.0.4.but after that my phone not work with last sim card.
And invalid sim appeared.so I bought it without contract but it seems to be lock in my country
Please tell me whats the matter?
My phone serial no 86034HTCA4T
Modem firmware 04.12.09
ThanksWithout contract is not the same as unlocked. The update to iOS 7 relocked
the iPhone to the wireless carrier to which it was originally locked. You must
contact that wireless carrier to see if they offer unlocking and if you qualify.
If you used jailbreak or other hack to unlock the iPhone initially, the method
used may prevent a legitimate unlock from succeeding and may render your
iPhone unuseable. -
hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help me.thank you
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
hannibalfromlemery wrote:
.I cant activate my Iphone 5. I bought this from someone
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
How do I remove an email address that is no longer vaild for the iTunes Store or my iPhone? A really old email address keeps popping up on my iPhone, the email address is not valid and I have no idea what the password was. It's been over two years.
Hello tcnolen1,
It sounds like you are trying to change the Apple ID logged into the iTunes & App Stores on your iPhone. Use these steps:
Changing your Apple ID account
Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Thank you for using Apple Support Communities.
Best,
Sheila M. -
i bought my iphone 4 through ebay and its unlocked. the problem is that my phone does not sync straight away. I sync my music file through autofill. I want to sync ringtones but its not working.
I saw cidya aap so i m not sure if it was jailbroken or not before but it is back to normal settings.
My problem started when I tried to sync my music files. I pressed 'sync' all it says is waiting for sync start, preparing to sync and then waiting for the changes to be applied. but it does not sync at all.
I found a way to sync my music files through autofill but I really wanted to sync ringtones but its not syncing and I really wanted to put ringtones in my phone please help.If you see the cidya app, your iPhone is hacked with the cutsie term for this being jailbroken. This also means all the built in security has been removed making the iPhone as insecure as an android device.
Restore the iPhone with iTunes as a new iPhone or not from the backup to get rid of that hacking garbage. If the iPhone has hacked to be unlocked, the iPhone will no longer be unlocked when doing so. -
I have bought a iphone 5 second hand and i restore it and now i need the icloud original user and i don't know it!what can i do?i can not activate my iphone
If you're able to contact the previous owner, send them this link and tell them to follow the instructions.
If not, you can't activate the device but may be able to get it refunded.
Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(112266) -
I bought this iPhone from a guy and later on he passed away in Syria , after that , I tried to update the soft ware to ISO 7 but the system asked me for the old owner's information which I do not know so could you please advice me on that , what can I do to reactivate the device ?
You cannot reactivate the device without knowing the previous owner's information. This is the new antitheft measure built into the iPhone.
There's nothing you can do. You'll need to purchase a new phone. -
hi, I forgot my email and password and my iPhone need to activate i don't know what to do and i cant remember the email address or the password please help me I don't wanna lose my phone.
IF you forget your email and password and you are stuck in the activation process, it usually gives you a clue on what is your email like w********[email protected] If you really own the phone, you already have a clue on what is that email add. Then go to appleid.apple.com, click on manage my device, enter what you think is your email addy (no harm in trying that it wont lock) then click on i forget password. This will give you an option to either sent the password to an alternate email. If you have several, then sad to say you have to open it one by one and check including your spam mails. Another option is to answer some security questions you made while creating an apple id. Your last option is to call apple support. If you know the email add and you can prove ownership, they can reset the password for you
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I bought an iphone 6plus at $849 and it works well in China with a Chinese SIM. While the device went wrong, and I got a replacement in US Apple store. However, any Chinese cannot use in the replacement. I contact apple support, and they asked me to contact you to unlock the device. I want to know if you can help me with the issue.
The Verizon iPhone 6 comes unlocked, Verizon would not be able to help with a Chinese sim.
Source -
My iphone 4s stopped working and the flash light is on. I can not open or close the phone. What is going on?
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Has any of this been tried?
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What are best practices for managing my iphone from both work and home computers?
What are best practices for managing my iphone from both work and home computers?
Sync iPod/iPad/iPhone with two computers
Although it isn't possible to sync an Apple device with two different libraries it is possible to sync with the same logical library from multiple computers. Each library has an internal ID and when iTunes connects to your iPod/iPad/iPhone it compares the local ID with the one the device normally syncs with. If they are the same you can go ahead and sync...
I have my library cloned to a small 1Tb USB drive which I can take between home & work. At either location I use SyncToy 2.1 to update the local copy with the external drive. Mac users should be able to find similar tools. I can open either of the local libraries or the one on the external drive and update the media content of my iPhone. The slight exception is Photos which normally connects to a specific folder on a specific machine, although that can easily be remapped to the current library if you create a "Photos" folder inside the iTunes Media folder so that syncing the iTunes folders keeps this up to date as well. I periodically sweep my library for new files & orphans withiTunes Folder Watch just in case I make changes at one location but then overwrite the library with a newer copy from the other. Again Mac users should be able to find similar tools.
As long as your media is organised within an iTunes Music or Tunes Media folder, in turn held inside the main iTunes folder that has your library files (whether or not you let iTunes keep the media folder organised) each library can access items at the same relative path from the library folder so the library can be at different drives/paths on different machines. This solution ensures I always have adequate backups of my library and I can update my devices whenever I can connect to the same build of iTunes.
When working with an iPhone earlier builds of iTunes would remove any file not physically present in the local library, even if there was an entry for it, making manual management practically redundant on the iPhone. This behaviour has been changed but it will still only permit manual management with a library that has the correct internal ID. If you don't want to sync your library between machines on a regular basis just copy the iTunes Library.itl file from the current "home" machine to any other you want to use, then clean out the library entires and import the local content you have on that box.
tt2
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