HT5622 i cannot access my apple id within my iphone and ipad setting. not highlighted?

i cannot access my apple id within my iphone and ipad.i go to  setting, then itunes and app store tab then my apple id seems to be greyed out.
to start i tryed to download a song from apple store and it is just pending saying waiting in the apple store download tab ????

You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.

Similar Messages

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    Welcome to the Apple Community.
    You need to use the sign out option on the left side.

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    Hi Lao3262,
    Thanks for using Apple Support Communities.  These articles have troubleshooting steps for issues with Wi-Fi on Macs and iOS devices respectively:
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    http://support.apple.com/kb/HT4628
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
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  • My apple tv just updated to 6.0.1 .. now my iphones and ipad will not connect and airplay :(   .. HELP

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    I have been using an iPhone and iPad to access my work emails via our MS Exchange server for a number of years now with no problems at all.  I recently replaced my home PC with an iMac (first Mac I have owned) but cannot get it to communicate with the exchange server.  I've checked and re-checked the information on the iMac and my iPad - I even deleted the mail account on the iPad and input the details concurrently with setting up on the iMac - but the Mac will not access the exchange server.
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  • I changed my Apple ID but my iPhone and iPad doesn't recoginze it.

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    Thanks, Eydie

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  • I cannot read S/MIME encrypted Mails on iPhone and iPad

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  • HT4199 I have a Netgear router and have just acquired a Edimax wifi extender.  My MacBook Air sees the wifi signal and can get to the internet through the extender access point.  However, while my iPhone and iPad mini can also see the WiFi signal, not Int

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  • New Apple ID on Old iPhone and iPad

    My wife and I have been using my Apple ID account for both of our iPhones and iPads - sharing books, music, etc.  Now that Family is available, I would like to set her up with her own Apple ID.  Do I reset her iOS devices then set them back up with her new Apple ID information?  Can she use the same e-mail address as she used when using my Apple ID account?

    Time to contact Apple support directly and have them assist you with resetting the password.
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  • I cannot access the music via my iTunes account and it will not download all of them.  If it matters, I have not gotten the new update yet.

    I go to school and I would like to be able to listen to my music on my laptop versus using my iPhone or iPad.  Only some of my music had been downloaded and I cannot download the rest.  I have authorized my computer through my account several times but I still cannot get all of my music on it.  I have the 128GB but storage is not an issue as I use a flash drive (16GB) and I have access to external hard drive (1.5TB).  How can I get all of my music to actually download to my MacBook?

    Hello JeremyPoolaw84,
    Thanks for using Apple Support Communities.
    In order to list to your music purchased on iTunes on your computer, you will need to first download those songs.  To download your previous purchases from the iTunes Store, please follow the directions in the link below.
    Download previous purchases on Mac or PC 
    Make sure your Mac or PC meets these system requirements:
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    You need iTunes 10.6 or later to download previously purchased movies and TV shows.
    iTunes account in a country where iTunes in the Cloud is available
    iTunes Store
    Open iTunes and go to the iTunes Store.
    Click Purchased in the Quick Links section.
    Select the content type that you want to download (Music, Movies, TV Shows, Apps, or Books).
    Select Not in My Library to view purchased content that isn't on your computer.
    Find the item that you want to download. You can browse using the menu to the left. If you have more than 2,000 songs, you'll see Recent Purchases instead of All Songs or Albums.
    Click the Download  icon next to the item you want to download.
    If an item is already in your library, the Download icon won't appear.
    Download past purchases
    Cheers,
    Alex H.

  • TS4036 I cant access my Itune store from my PC. I have entered my ID but still can't access the store. I have tried removing it and re-installing it but to no avail. I can access the Itunes store with Iphone and Ipad but not my PC.

    I can't access my itune store through my PC. I have tried removing and reinstalling Itunes,but to no avail. I also tried accessing trough I cloud on my pc but it say apple ID not correct but my Apple ID works on all my other devices such as Iphone 4s and Ipad 2. If I go to Icloud.com I can access my account but can't get to Itune store.
    Help
    Thanks
    Dan

    The apps I currently have are for the i phone and i pad but i would like to see this on this computer
    On the Mac Air launch iTunes. Then connect either the iPad or iPhone.
    Select the iPad or iPhone under Devices left side of the iTunes window in the source list.
    Then select Apps from the menu on the right.
    If you don't see the apps listed there, from your iTunes menu bar (top of your screen), click Store > Authorize This Computer.
    See if that makes a difference...

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