HT5622 I changed my Apple ID email and I can't change my icloud email and therefore cannot get icloud to work
I cannot change my icloud username to match my Apple ID. Some advise said to
delete iCloud and recreate it but I can't delete it bc of 'find my iphone'. What to do?
Tried to go to icloud in preferences on my Mac but it is not located in preferences even
Though I have OSX 10.6.8. Back to square one.
Ok. Found something that said to shut down and hold the option, command, p, and r keys on restart. Held them down for a few restarts and everything automatically signed in and works. Woohoo!!!
Similar Messages
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I have an old IPad 2 and a new IPad. They are both registered to my name . I would like to leave the old one at home with my husband and call him on FaceTime when I travel. I have tried this at home with the two iPads and cannot seem to get it to work. Any ideas?
Hey Lft1033,
You'll want to have your husband sign up on the older iPad with his own Apple ID. First, on the old iPad, sign out of your Apple ID:
To sign out of your Apple ID
Go to Settings > FaceTime, tap your Apple ID, and select Sign Out.
Then, sign in with the other Apple ID, and that should work. If it doesn't work after having separate Apple IDs on each iPad, check out the following document where, towards the bottom, there is a "Troubleshooting FaceTime calls" section:
iOS: Using FaceTime
http://support.apple.com/kb/HT4319
Have a good one,
Delgadoh -
cannot get internet except at home my wife has a kindle and she can connect anywhere
- Try resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Reset network settings:Settings>General>Reset>Reset Network Settings -
I don't remember my old Apple ID and I closed my email account that I was using for my old Apple ID. Now, how can I change my icloud id on my Ipad. The old icloud id is still on my Ipad.
ChrisJ4203,
Thank you for the help. Every app on my phone was downloaded using my old I-tunes ID. I just hope that they will re-download under my new ID because I still can't change it on my phone. In order to change to the new ID it says I have to sign out from the old ID and change to the new one. My problem is that I don't remember my password to be able to sign out from my old ID. Then the phone says it can change my password through e-mail and I agree but I never get an e-mail at my old address or the new one.
BHuyett -
There is a new email address on my phone in the apple id password box. My password will not work. How did this happen and how can I change it back?
Of course your password shouldn't work on a different Apple ID. This can happen for many reasons, no worries, just sign out back back in using your own ID.
iOS: Changing the signed-in iTunes Store account
http://support.apple.com/kb/HT1311 -
Can't use Find My Friends on iPhone due to Apple ID not being verified.
Can't do this as I can't access my .mac email any longer and I can not change the primary e-mail address for my Apple ID!
So my options are:
Create a new Apple ID, use that and lose all the apps I've purhcased with it (a fairly substantial amount)
Somehow Migrate these purchases over to a new Apple ID
Apple let me change the primary ID for the account
Anyone else ran into this before?
I've tried accessing the mail through a mail application using the correct server information, and trying both the old 6 character password and the one I had to change it too after they updated the security guidelines - neither work.
Help would be greatly appreciated as I can see more services down the line not working without the address being verified!To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You should not need to verify the old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Updated Apple ID- the iCloud is still autopopulating my other ID email address and I can't change it from my iCloud, iPhone or anything. I've updated my Apple ID through my PC, and iTunes Store, but it will not populate and I am losing my mind. This is ridiculously frustrating
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/). -
I have two apple id's in email format--how can i change this to just one and merge all of my apps and tunes under the one retained ID?
Sorry Duane..
Apple does not support the merging of accounts > Frequently Asked Questions About Apple ID
messaged edited by cs -
I've changed my Apple ID, but the iPod still insists on my old ID, and the old password no longer works, so how I do I get the old ID to vanish and be able to use the new ID?
- Go to settings>Store and sign out and sign into new account.
NOTE
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
I DO remember them but Apple chose to put them in Japanese and I can not change the language on Manage my Apple ID so I do not know if I made an error ,it threw me off , it was the wrong question Where did you fly to on your first Aiplane trip ? then I was unable to enter until 8 hours then called Apple Japan 4 times each time threy asked me would you like to speak with an English speaker,I said yes then they told me sorry today is Sunday no English speakers ,but they refused to speak Japanese, then I called 5th time and a kind guy could speak English we were on 1and 1/2 hours he got me to log in but the reset key chain could not be completed still pending.
He said do not mess with that ! then I got a text from somewhere to reset 4 pins suddenly it was very strange I said to him that I got this pin this morning but it said you can use maximum 3 hours it had a UK number and I told him I do not like this and will not enter the code he said do not do it if it is from the UK and then I said to him ok you did a lot to help but we can not go any further ! and we cut of I went back to my computer to re do the ID but I found everything a mess so I call and a stupid sounding Japanese women with a squeaky voice came on I was calm at first and they want your phone number your IMEI number your iPhone serial number date of birth Address email address it takes 10 munutes to check then they ask what are you caling about so I try to explain my keychain is broken or problems with language security questions and can not change my pasword because the security question have failed me so it is ONE BIG HEADACHE AND I START I GET STRESSED she says Do want an ENGLISH speaker ,I say yes ,that guy i talked to earlier but I never got his name and first time I ever talked to him but they said he is not here so I said ok and then she said today is sunday so call back in the morning ,I said ,well ok in Japanese but they make you feel stupid because they do not want to speak Jap@anese with none natives and they are to busy,And they feel that I should not bother them ,then I say that Apple Japan is trying to refuse Apple foreign customers and then she wants to hang up and ask me to visit the shop ,but they are the same I have a very bad time with Apple Japan since they do not discuss software problems or security with customer meaning if you have a problem they ask you to come on a time 20 minutes max so they do hardware test and say you phone is fine then I say no I can not reset my ID they say you must call call centre so I am going around in circles ,When I call English it is usually Australia so if my problem is in Japan surely if do not want me to talk to them in Japanese and they ask me to call Australia but every time my call charge is expensive after asking them is this free because I have Apple care they say yes but when the call goes to Australia 0120 277 535 it might change to paid call so I call then I have to ask is this charging they say we can not give you that information ! so what can I do I have have been at the computer and phone all day on my day off work and in tre week I am so busy and can not use my phone I can not work without it ,this new technology for you ,they can not cope with the fact that the customer have problems yet they do not want to deal with us because they can not solve it and so it shows them to be useless they like to walk around in their cool tee shirts and retro shop but when it comes to functionality we are unwelcome they got the money so do not return because apple is perfect that nothing should go wrong .
But it does somehow my English security answers do not work on a Japanese Question especialy if I did not choose that question I set up the multiple choice In English and wrote the answers in English or Roman and set them langauge preferences in English, do you really think you can correctly write english name or word in Japanese they write a police patrol car pato caa パトカア they do not have r and l .So it is my choice to make my security easy for me and as difficult for others to hack.But they also have patororoo choo meaning ' now patrolling ' so why they have pato caa patrol car and patoro patrol and have thousands of Chinese words kanji they can find patrol.
I am getting off the topic but I am at a loss to fix this problem when they hold the keys and i have all the info to verify my ID.You have to enter the Apple ID and password. You are running into the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information. -
IPhone using wrong apple ID and I can't change it
I've had an Apple account for so long, way before iCloud or .me email accounts were around, so I have an old email address that is NOT a .me or .icloud ID. This whole transition to .me, and then .icloud has been nothing but confusing. I just noticed that my iphone photos were not being added to my photo stream, and were not being automatically added to iPhoto on my Mac, probably for the past 3 or 4 months. It had something to do with the iOS update on my phone, and I never realized that my iphone started using my .me account as my iCloud ID so now I have 2 sets of photos and photo streams.
I want to get back my old apple ID on my iphone because that has years of photos and everything attached to it, I don't use my .me account to log in to itunes or apps anyway. I've always used a third party email address.
When I go to Settings > iCloud on my iphone, it doesn't list my actual Apple ID there at all, it just shows all my .me / .icloud emails. So, I can't choose my real Apple ID from that list.
However, my iTunes and Apps settings shows my actual Apple ID that I've been using for almost 15 years, so how do I get it back for iCloud?
I do not want to delete my iCloud ID from my phone, it shows a warning message saying that all the photos I've taken with that ID will be deleted. I don't want to mess with anything I have, I just want to switch back without losing any files.
Help? This is so confusing.
iPhone 4, iOS 7If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23 -
I change my apple Id and password in the Apple's website but I can change it in my Iphone. How can i change my Icloud ID ? Help!!!
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have two ipods in my house that were set up under the same email. I have since assigned two different emails. How can I change the game center account so that is not shared by both ipods because it is for two different users and they are not happy?
By "game center account", do you mean Apple ID?
If so, you can change it.
1. Tap settings and navigate to iTunes and App Stores
2. Tap "Apple ID" and then tap "Sign Out"
3. Log in with a different ID. -
I just bought the 5s. It's showing the correct applie ID but the iCloud ID is showing an old email account and I can't change it
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I need to change my Apple ID but it won't let me because the email address I want to put is already set as the second email address. I have the new iPhone 5
Hello Krystalb0407,
Thank you for using Apple Support Communities.
For more information, take a look at:
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID.
Have a nice day,
Mario
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