HT5622 I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

Ajb1111 wrote:
I don't have the option to change my security questions, but can't remember the answers. What can I do? ...
See Here... Apple ID: Contacting Apple for help with Apple ID account security
ask to speak with the Account Security Team...

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HT5312 What if you have two security questions but you remember your apple ID password? It doesn't give me the option to change my security questions/answers.

What if you have two questions but you remember your apple ID password? It doesn't give me the option to change my security questions/answers.

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87140)

How can i change my security questions if i dont remember the questions that i have?

How can i change my security questions if i dont remember the questions that i have?

Go to id.apple.com. Click manage your account. Sign in. On the left click on "Passwords and Security." At the bottom of your security questions there is a link to "Reset security questions by sending an email to your rescue email".
If you didn't setup a rescue email then you need to call Applecare.

How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service

HT5312 yeah i cant set up a rescue email to change my security questions because I dont remember the security questions. i did this a while ago i honestly dont remember. i tried to contact support but they just told me what you just told me. i

I can't answer security questions because I dont remember the security questions. i did this a while ago i honestly dont remember. i tried to contact support but they just told me what you just told me.

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
How did you contact Support ? You should be able to contact them in your country via this page and get your questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I dont have the option to change my security questions, how do i fix?

i want to buy apps, but for some reason my phone rekkons i haven used money on it befor(however i have) now its asking for my security questions. set up a rescue email as instructed and was told after that i could change it. but i can all i can do is enter the ones i did ages ago and cant remember, i cant chose other ones to use. so what do i do?

If you have a verified rescue email attached to the apple id then follow the article below to get an email to reset the security questions:
http://support.apple.com/kb/HT5312
If you don't have a rescue email or you don't receive the email then you will need to contact AppleCare for assistance. Follow the article below to find the number in your country:
http://support.apple.com/kb/HE57

HT201363 How the **** do I find the option to change my security questions? I made these questions years ago & have not needed to answer them since.

I made my apple account years ago. I made the security questions years ago. And therefore I cannot remember the answers to the questions. I keep looking up how to change them & I keep finding the same page that tells me to choose "send rescure email", but that option does not exist at all. I repeatedly tried to remember the right answers & now I am locked out of my account for repeated failed attempts. I need to get into my account so some help would finally be appreciated.

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105130)

HT204088 how do I change my security questions? I cant remember the answers

I have forgotten the answers to my security questions how do you go about resetting them?

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

HT201363 I need to change my Security Questions, as I cannot remember the answers to them, At all.

How can I change them? I have tried calling them, I have tried things that are already listed on Google for it, And the website, But it just doesn't help. Can someone please help me?

Click here and fill out the form.
(93139)

So i got a new ipod for christmas and i cant make any purchases until i fill the security questions. but I cant remember the answers (i answered the questions about 2-4 years ago) how do i reset the security questions

i need to know how to reset my security questions becasue how do i remember 2 questions that my mother entered that i happened 3 years ago

See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

I have been trying to change my security questions and im not getting the emails to do so

ive been trying to change my security questions but it wont send me a email

Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures because you don't have a rescue email address you will have to contact Apple. See http://support.apple.com/kb/HT5699
You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

HT5312 I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen show even if I answer mor than 3 questions, it's bloked for 8 hours

I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen't show, and after I answer 3 wrong questions, it's bloked for 8 hours, how can I change the answer to this questions If the link doesen show on the aplle wb page?

The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551

HT5622 i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it?

i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it? and i got money on it

If you don't have access to your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

HT5312 What if I no longer use my rescue email address and cannot remember the username or password for that email address to retrieve the answers to my challenge questions?

What if I no longer use my rescue email address and cannot remember the username or password that I set up as my rescure email?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106063)

So I don't remember my security questions but when I send the e-mail it wont send. I tried resending it but it still wont go through. please help.

hi

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

HT5622 I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

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