HT5622 I forget my security questions answers
I forget my security questions answer . What should I do to reset them ?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
Similar Messages
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I forget me security question answers and also i dont have a rescue mail to recover!!!???
Pleeeeaaaase helpSee Here... Apple ID: Contacting Apple for help with Apple ID account security
ask to speak with the Account Security Team... -
HT5787 i forget the security questions answers and i cant get email of resetting link in my email
i forget the security questions answers and i cant get email of resetting link to my email
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103829) -
I forget my security question answer.please help me out
Hi
I forget my security question answer so plz help mego to iforgot.apple.com . Assuming you still have access to your email account with which you use as your Apple ID, you can have a verification email sent to you to reset your password. Once you log in, you can reset your security questions/answers. If this doesn't work, call 1-800-MY-APPLE and ask to be transferred to account security, they will help to verify your identity and get you into your account.
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I forget my security questions answers , I don't know how too reset them
I really need help . iTunes wants me to verify my account in order too purchase songs, ad I forget my security questions answers .
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I forget my security questions answer
i forget my security questions answer and my rescue email was hacked what should i do ?
You will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Hello.
I forget my security questions answer.please help me.please.pleaseSee Here..
Apple ID: Contacting Apple for help with Apple ID account security -
I forget my security question answers and i dont have access to my rescue email anymore
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
Hi, I forget my security questions answers
Hi, I forget my security questions answers & i don't have a rescue email !
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(88618) -
HT5312 I've forget my security question answers plz help
I've forget my security question answers plz help me
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
HT5312 i forget the security questions answer for my Apple ID?
i forget the security questions answer for my apple id
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
TS2446 i forget my security questions answers
please i forget my security questions answer please feed my i charged the i tunes and i have balance there but i cant use it because i lost my security questions answers
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76435) -
HT5312 what should i do if i forget my security questions answer?
what should i do if i forget my security questions answer?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
HT201209 I forget the security question answers? What she'll do???
I forget my security question answers ? What I have to do to solve this problem??
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
My account is blocked and I can't recover it because I forget the security questions and the recover email I stopped using it long time ago
If you can't get access to it via http:iforgot.apple.com then try contacting Support in your country and see if they can get access to it for you (they should also be able to reset yor security questions) : http://support.apple.com/kb/HT5699
If they do then update the rescue email address on it to an account that you have access to in case you need to use it in the future - steps 1 to 7 half-way down this page should let you update it : http://support.apple.com/kb/HT5312
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