HT5622 I forgot my ID and password and asked and received new ones. Now my applepro is not willing to shut down for a restart as it does not want me to loose data because of unsaved changes. I cannot use my new ID and password to force shut down. How to p

My question is about starting again of the Macbook Pro.

You need to use the Apple ID originally used to setup your Mac.
Apple ID: How to find your Apple ID
If that doesn't help, contact Apple > Contacting Apple for support and service

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