HT5622 I have 2Apple accts, one has upgraded iCloud storage and I cannot get it to downgrade, it keeps kicking me back to the other acct. even tho I logged in on the acct I want to change

I have 2 Apple accts. the one that I use the least, evidently I upgraded last year. Now I want to downgrade that account. I cannot seem to get to the place to downgrade, each time I try I seem to wind up back on the other acct, even tho I have logged in under the acct I need to change. I am getting very frustrated. Anyone understand? Do I just need to delete the account?

Log into appleid.apple.com and verify that both the email addresses you use do not show up there in the same account. My worry is that you might be mistaking a login alias ([email protected]) as a separate account which it might be one in the same. Either way, if you are having issues downgrading your storage you will need to contact Apple for more assistance.
Contact Apple Support: http://support.apple.com/kb/he57

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(126322)

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http://support.apple.com/kb/ht1311
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HT5622 I have 2Apple accts, one has upgraded iCloud storage and I cannot get it to downgrade, it keeps kicking me back to the other acct. even tho I logged in on the acct I want to change

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