HT5622 I have a billings issue that is preventing me from updating my apps.

There is a billing issue associated with my account that I would like resolved.
<Email Edited By Host>

Contact Apple for assistance > Contacting Apple for support and service 

Similar Messages

  • Cannot find feature "find duplicates" in itunes 11.4 on MAC - I have duplicates that are preventing me from updating my iphone

    I recently noticed that all of my playlists were gone from my iphone - after searching the web - I saw the issue with duplicates and I have many!  All of the solutions say to use the "Find Duplicates" function and I cannot find it ANYWHERE!  Getting really frustrated with this issue.  Any help would be appreciated!

    Hi,
    in iTunes 11.4, Show Duplicate Items is in the View menu, and to get back to normal you choose Show All Items.

  • I have a battery issue that nobody experience yet.

    I have a battery issue that nobody experience yet. I already know that people replace their battery when it can't hold its charge anymore. My point is when I charge my device it keeps on showing that fully charged battery icon at 53%. I thought Apple said it suppose to be at 80% when your device can't charge beyond 80%? After that it keeps on showing it at 43, 46, 50, and 63 percent. Everyday it keeps on multiplying. Is this the end for my iPod touch 4G? Do I have no other choice but to replace my battery? I don't want to mail it to Apple. They charge you more than $70+ for repairs. I could easily buy myself another iPod touch 4G with that money.
    This is not the end to my question. Every time it shows that fully charge battery icon it quickly goes away after a minute or 2. My battery charges after that. If I keep on waiting for that fully charged icon to disappear ever single time and use that to charge my device constantly would my battery damage in anyway? Basically if I keep my charger plugged into my device until it reaches 100% ignoring the fully charged icon. Will my battery damage if I ignore that?
    If I do replace my battery what temperature do I need to have the heat gun at anyways? I'm using an iPod touch 4G on 5.0.1. I tried to contact Apple for support, but I couldn't find their email address.

    The iPod touch does not have battery percentage, so how are you gauging this? If the iPod is jailbroken that is more than likely the source of your problems, and either we nor Apple can offer any support or service for jailbroken devices.

  • Have photoshop 6 on a dead pc laptop with windows XP.  Have a pc laptop that has been upgraded from Vista 64 bit (where photshop wouldn't install) to windows 7 professional 32 bit (clean install).  Photoshop still won't install. Also having reinstallation

    I have photoshop 6 on a dead pc laptop with windows XP.  Have a pc laptop that has been upgraded from Vista 64 bit (where phootshop 6 wouldn't install) to windows 7 professional 32 bit (clean install).  Photoshop still won't install. Also having reinstallation issues with pse6 on this same pc.  Pse6 was installed and working on vista 64bit version of the OS, now won't install on rebuilt windows professional 7 32bit (keeps giving me serial number not valid errors).  I'm not trying to pirate these programs.  Just want to reinstall them.

    you need,
    Windows 98, Windows 2000, Windows NT 4.0 with Service Pack 4, 5, or 6a, or Windows Millennium
    Microsoft Windows 98/Millennium/2000/NT 4.0 (Service Pack 4, 5, or 6a required)

  • Firefox will updage. I get this message: Something is preventing firefox from updating securely. Please make sure that you have the latest version

    I get this error message: Something is preventing Firefox from updating securely. Please make sure that you have the latest version of Firefox. I have uninstalled and re-installed. It did not work. Support tells me to click on Firefox at the top. I have no word at the top which says Firefox. I have the Firefox icon.

    This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file firefox.js that overrides the update URL with a wrong link.
    Do a clean reinstall and be sure to remove the Firefox program folder.
    * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
    * Uninstall your current Firefox version.
    * Do not remove personal data when you uninstall the current version.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
    * [/questions/826858]

  • Hi, I have a specific website that keeps blocking me from going to website I want to view.  It is called vnebo.pro or mobi. I also have a pc computer with Kaspersky and it blocks it.  How do I remove it or block it from my computer.

    Hi,
    I have a specific website that keeps blocking me from going to website I want to view.  It is called vnebo.pro or mobi. I also have a pc computer with Kaspersky and it blocks it.  How do I remove it or block it from my computer?  It only appears at my home, when I use my mac at other places I don't have a problem.
    Thanks for any help!

    Thank you for the reply. I wanted to wait awhile in order to ensure that this corrected the issue. For a brief while, it did! However, it did not take long before the screen began once again hijacking my home button presses. This occurs even with Firefox removed from default applications ( triple-checked ).
    This never happened before version 35.

  • I have problem with account that i can't make update or buy from app store There is massage appear in my payment page that i must contact with i tunes support to complete this transaction Please help me to fixe this problem as soon possible Hany hassan 00

    I have problem with account that i can't make update or buy from app store
    There is massage appear in my payment page that i must contact with i tunes support to complete this transaction
    Please help me to fixe this problem as soon possible
    Hany hassan
    0096597617317
    0096596677186
    Thank you

    You need to Contact iTunes Support...
    Apple  Support  iTunes Store  Contact Us

  • I have an iPad 1 that is currently showing software updated at version 5.1.1.  Is it possible to update to iOS version 7 on this device?  My goal is to get Garage Band on this device and the app store is telling me I need iOS version 7.

    I have an iPad 1 that is currently showing software updated at version 5.1.1.  Is it possible to update to iOS version 7 on this device?  My goal is to get Garage Band on this device and the app store is telling me I need iOS version 7.

    Hi,
    If you really need to upgrade you can save a bit of money and get an older version than the ipad Air.
    First, you can sell your ipad 1 to places like gazelle.com, cashforyourmac.com, sellyour mac.com, or many others out there. The sites I listed give you cash. At this point gazelle.com is giving $70.00 for any ipad 1 in 'good' condition. And cashforyourmac will give you $25.00 over what gazelle.com or sellyourmac.com offers you. Shipping is free.
    Then, with that money, go the the Apple online certified refurbished store. As an example, a new 64gb Air costs $699.00. A refurbed 4th gen 64gb costs $529.00 and a 3rd gen 64gb costs $499.00. Personally, I'd skip the 3rd gen. So if you buy a 4th gen 64gb at $529.00 minus what you can get from a sale to above, you can get an ipad 4 64gb for just over $430.00, a savings of savings of about $270.00. (A new 32gb Air is $599.00, a 4th gen 32gb is $449.00, and a 3rd gen 32gb is not on the site right now.) Google it and check if you can get better offers anywhere else. But getting one from the Apple refurb store gives you an essentially new ipad and using the above sites, you're not locked in with a particular site which will give you a gift card and restrict you to their store/site.
    Each Apple refurbished ipad (any version) comes with a new front and back cover, a brand new battery, same return policy, and a full one year warranty with 90 days of phone support. Each comes in a white box like a new ipad with the wall charger and usb cable. The only difference is that it says in small print on the bottom of the box that it is Apple certified refurbished. Also, if you buy refurbs, be sure to check the store many times a day. They can come and go quickly, so when you see what you want, buy it right away. Shipping is free and pretty fast. (We bought two a year and a half ago and they have been great!)
    Hope this helps.

  • Greetings, I have an iPod Touch, that I recently tried to access the apps store. I can't enter my password, due to not being able to switch the keyboard to lower case letters. I tapped on the arrow up button, and it makes a click sound, but the letters do

    Greetings, I have an iPod Touch, that I recently tried to access the apps store. I can't enter my password, due to not being able to switch the keyboard to lower case letters. I tapped on the arrow up button, and it makes a click sound, but the letters do not change. Am I doing something wrong?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • "Lync 2013" error we're sorry, but outlook has run into an error that is preventing it from working

    Hi -
    So I've an legal Office 2013 version running on my Surface Pro 2, which works fine. 
    I installed lync client 2013 (not from the appstore, but the desktop version) and on first sight, seems to work as well. 
    Now comes the issue - when I want to join a meeting, the following error comes up:
    "we're sorry, but lync has run into an error that is preventing it from working''
    I already re-installed Office and Lync several times - but the error keeps coming and it getting really frustrated because I cannot join any meeting.
    Tim

    Hi,
    Please check if the Lync conference add-in is active in Outlook.
    You can check with the following steps:
    Click File button on Outlook, Options--Add-Ins. Make sure the Lync Add-in for Microsoft Office 2013 in the list of "Active Application Add-ins". If it is in Inactive Application Add-ins or Disabled Application Add-ins, active it and then restart
    Lync client and Outlook to test the issue.
    If the issue persists, please also delete Lync user profile and Outlook profile to test the issue.
    Best Regards,
    Eason Huang
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Eason Huang
    TechNet Community Support

  • UPortal Error Sorry, but uPortal encountered an error that is preventing it from rendering. The error must be corrected by system administrators. Try again later.

    I get this error code when trying to sign into my college web site.
    I had a friend sign into hers from her computer and she did not have an issue.
    uPortal Error
    Sorry, but uPortal encountered an error that is preventing it from rendering. The error must be corrected by system administrators. Try again later.

    I get this error code when trying to sign into my college web site.
    I had a friend sign into hers from her computer and she did not have an issue.
    uPortal Error
    Sorry, but uPortal encountered an error that is preventing it from rendering. The error must be corrected by system administrators. Try again later.

  • I no longer have a credit card and it wont let me update my apps how do i erase credit info from iphone

    i no longer have a credit card and it wont let me update my apps how do i erase credit info from iphone

    Hello there, NayNay32.
    The following Knowledge Base article offers up some great infomation in regards to changing your payment information in iTunes:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    There is also a link to see what to do if you do not have the None option or cant select it:
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/TS5366
    If your issue still persists, then:
    Get help
    If you need help changing your payment information, contact iTunes Store support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I have changed my ID and I can no longer update my apps or see my purchases. I have changed my ID in the store settings.

    I have changed my ID and I can no longer update my apps or see my purchases. I have changed my ID in the store settings.

    I have been told by Apple security that the ID does not exist it is now associated with my new ID, they told me to call support there is a pending case but they can not seem to provide an answer. If I log in in with my original ID. It does not recogonise my passwords or any answers I give to the security questions Grrrrrr I wished I never changed my ID!!!

  • I recently changed my username n password. Now that I'm trying to update my apps, it still default at my old username. How can I change it to new username?

    I recently changed my username n password. Now that I'm trying to update my apps, it still default at my old username. How can I change it to new username?

    Sorry, you can't. Apps are forever tied to the Apple ID used to originally obtain them. They cannot be updated using any other Apple ID, nor can they be transferred to another Apple ID. You will have to update them using the ID used to originally obtain them.

  • HT1578 I have created an encrypted disc to prevent others from seeing certain videos but they can still be opened with Garageband. What can I do to?

    I have created an encrypted disc to prevent others from seeing certain videos but they can still be opened with Garageband. What can I do to?

    Hi BGreg,
    The disc WAS injected when I first discovered that. It doesn't sto garageband (maybe other apps too) from reading & opening the files.

Maybe you are looking for