HT5622 I have a Galaxy s4 now and cannot receive text from some of my old iphone contacts.
Please don't hate but i recently changed to a Galaxy S4 from my iPhone 5. I am having a problem receiving text from some of my iphone contacts. I have found a few suggestions online but haven't been able to fix the problem yet. Can anyone help?
Turn off iMessage on the old iPhone.
Call Apple Support to have your phone number removed from association to the iMessage servers.
Similar Messages
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How do i unregister my old Iphone, i no longer have it in my possesion. I now have the galaxy s4 and cannot receive texts from iphone users
Hello AnnH2
If you have access you your old iPhone, just sign out of Messages. If you do not have access to it, then change your Apple ID password.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Unlink a phone number
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
Regards,
-Norm G. -
I recently bought a Samsung Galaxy s5 and cannot receive iMessages from iphones, I have deleted my apple id, turned off imessage, turned off spam messages on my android device, wasted 35 minutes on the phone to Apple's 'Support' has anyone got any tips?
Hi,
Do you mean you are not getting SMS text messages now ?
If so start here
Follow the Account management options until you are offered and email contact.
Explain the issue via email as only someone in Support can now remove your iPhone Number from iMessages if it has not "de-registered" itself correctly.
8:28 pm Wednesday; May 7, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Traded in my iPhone for a different brand of phone. I had no idea that I had to sign out of iMessage before doing this. Now, my old phone is gone and my new phone cannot receive texts from people who have iphones and had me as a contact before. They try to send an iMessage and I have no way to receive an iMessgae now. On some server somwhere my AppleID still tells people they should send me iMessages. What is the solution to this issue? Deleting my AppleID would work to solve this issue, but I cannot ever delete the ID? What can Apple do for this?
If you did not erase your apps and data before getting rid of your old phone, try using Find My Phone and erasing everything remotely. See if this works.
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I replaced my iPhone 5 with an LG F6 phone and now I cannot receive text messages from my friends with iPhones. Can somebody please tell me where to go to turn off the "Find your phone" feature and what ever else I need to turn off to accomplish this objective? Thank you.
Isotope JoeFind My iPhone has nothing to do with receiving or not receiving text messages.
What you should have done is turn off iMessage prior to handing over the device.
Deactivating iMessage -
i have just switched to samsung and i have removed the sim from the iphone however i am still receiving texts rather 'imessage' on the old iphone. how do i make sure all messages only come to my new phone??
You can turn iMessage off on your iPhone. That's relatively easy. Since iMessage is an Apple product/service, I have no idea how a Samsung phone will deal with an incoming one. For that answer you should probably contact Samsung support.
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I have the new iOS 7 and am getting texts from another family members phone and they are getting mine how do I disable this without changing accounts
Welcome to the Apple Community.
You could simply set each device to only use a single telephone number (settings > messages > send & receive, but this isn't really an ideal solution since the other person can always change their settings and see your messages and send messages that appear as if they are from you. There is only one real solution and that's to have your own accounts. -
I have the new iOS 7 and am getting texts from another family members phone and they are getting mine how to I disable this ??
You each need to have separate Apple IDs and separate user accounts. Better yet, separate computers as well.
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Got the galaxy s5 and cant receive texts from people using iphone 5
ive had my phone for over two weeks and cant receive texts from people using iphone 5
Gloverbug,
We can help you get messages from iPhone users again! Please follow these steps http://vz.to/JLI4pm to deactivate your Apple ID, wait ten minutes, and then test.
SarahO_VZW
Follow us on Twitter @VZWSupport -
I switched from an iPhone to an android and cannot receive text messages from iPhone users. Any solutions?
Call AppleCare and ask them to deactivate iMessage. It might take awhile to become effective.
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I had an iphone 4. I traded it in for a samsung galaxy note 3. Since swapping phones, I cannot receive text from any iphone. What can I do to fix the problem.
Contact Apple support to deactivate iMessage. https://www.apple.com/support/appleid/contact/
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I have changed to a samsung note3 but now i cant get text from some iphones how can i fix that
I have changed to a samsung note 3, but now i cannot receive any texts from an iphone
I have already tried turning everything off in the phon eend imessage. Any other ideas on how to fix this?Also see:
<http://m.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00053450&fm_s eq=62995>
<https://discussions.apple.com/thread/6023459> -
Swithed from an iPhone to a Droid and cannot recieve texts from iPhones
My iPhone recently stopped working and I had to switch to my old Droid. Now I cannot receive iMessages to my Droid. How can I unregister myself as an iPhone user so I can get texts on my Droid. My old iPhone will not turn on so it will have to be done online.
Thanks,
AlyssaGo to your My Support Profile within Apple and delete your old iPhone from your profile.
I think that should do it.
Unfortunately, you are having this problem because you forgot to turn iMessage off on your iPhone prior to the switch. Apple is still having other iPhones send texts to your number to your number which is still registered within Apple. Since Apple prefers to utilize a proprietary system such as iMessage instead of a system which is open to all other phone platforms, this problem will CONTINUE to happen.
Had you simply turned iMessage off on your iPhone prior to making the switch, you would not have this problem.
Let us know how it turns out. -
Have a 5S w/ Sprint, can't receive texts from verizon non-iphones!
Ported a # as of 10/2 from Tmobile to the iphone 5s I received from Sprint.
Since then I can't receive texts from verizon non-iphones! They
can see my texts. Googling this, it seems like there's been issues
like this for other people. Can anyone advise as this is very bad!SMS and MMS are carrier features. There is nothing you can do on your phone to fix this. It's either a problem with Sprint, Verizon, or T-Mobile. You've reported the problem to Sprint, that's all you can do. About the only other thing that could be done would be to have somone you know on Verizon who can't send messages to you open a ticket with Verizon.
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I cannot receive texts from other i phones since I switched to a galaxy s 4 today.
I just switched to a Galaxy S 4 from my I phone. I cannot receive texts on the Galaxy from other I phones. I changed my apple ID. I unregistered the old I phone. I reset the I Phone to factory settings. Nothing. Any suggestions?
http://support.apple.com/kb/TS5185
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