HT5622 I have a new desktop and re-installed my identity from my airtime back up and on the log in page my picture comes up with my usual password hint, but it is not accepting my password and I do not have the option to reset using my apple id - that par

I have a new desktop and re-installed my identity from my airtime back up and on the log in page my picture comes up with my usual password hint, but it is not accepting my password and I do not have the option to reset using my apple id - that particular function is in grey and cannot be clicked on

Depending on what kind of computer you have, you're gonna need to put that backup in the appropriate folder or itunes is not gonna be able to see it for you to use.

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Brand new iMac want to install previous data from Time Machine back up, brand new iMac want to install previous data from Time Machine back up

I am waiting on a brand new iMac to repace my 2007 iMac. I have a Time Capsule and use Time Machine for auto back ups. What do I need to do transfer all data from my older iMac to my new one? I am not running Mavericks on the older iMac but have upgraded all along till the Mavericks free upgrade. Do I need to update the older Mac to Mavericks to make the restore easier.
Thanks for any guidance,
JTMav

PowerPC = PPC, this is the architechture of microproccors that Apple used prior to 2006 when they transitioned to Intel based microprocessors. Apple supported PPC based apps from 2006 to about 2012 when Lion (10.7.x) was first introduced. They gave users 6 years to upgrade all of their legacy apps to Intel based apps. Even after 6+ years some users still complained because their old apps would not run with new versions of OS X, that is technology though.
You might still have PPC based apps, if you do and you want to use them they need to be upgraded or replaced. I have noted a link to an article that will help walk you through to see if you have any PPC based apps. If you do then you can decide if you want to continue using them or upgrade.
http://osxdaily.com/2011/07/15/how-to-check-if-applications-are-incompatible-wit h-mac-os-x-lion/

Just got new air and trying to set up. When I put in my Apple ID and password it comes up with error message 'can't sign in because of server error. Try again signing on.' Trying again does not fix. I know my ID and PW are right as work on other devices.

Just got new air and trying to set up. When I put in my Apple ID and password it comes up with error message 'can't sign in because of server error. Try again signing on.' Trying again does not fix. I know my ID and PW are right as work on other apple devices I have.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed. Now it's not registered and the computer won't recognize my device. How do I fix this

I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed. Now it's not registered and the computer won't recognize my device. How do I fix this?

iPod not recognized in 'My Computer' and in iTunes for Windows
Call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) to register your iPod Nano.

I just bought a new desktop and will be taking my old one to the apple store tomorrow to have the data transferred. Does the transfer include the transfer of programs or just data?

I just bought a new desktop and will be taking my old one to the apple store tomorrow to have the data transferred. Does the transfer include the transfer of programs or just data?

They will simply use Migration Assistant to transfer your Home folder, third-party applications and support files, and system preferences. This is something you could do yourself. You would need a Firewire cable to connect between your old computer and your new one. Migration Assistant is installed in the Utilities folder of your new computer.
See Transferring files between two computers using FireWire and How to use Migration Assistant to transfer files from another Mac.

I am trying to set up my new replacement phone and the iCloud account is using my old email that is no longer activated, so I am not able to reset my password in order to set up messaging, etc. What do I do??

I am trying to set up my new replacement phone and the iCloud account is using my old email that is no longer activated, so I am not able to reset my password in order to set up messaging, etc. What do I do??

Try to change your Apple ID back to your old email address (http://appleid.apple.com) in order to set up and activate the phone. After the set up please sign out of iCloud and turn off "Find My iPhone" (Settings > iCloud) - do that on all your devices -, then change your Apple ID to your new address again and then add your iCloud account on you devices again.

I've just setup my new iPad Air. With new Apple ID ect everything working fine, but I can't redeem my iTunes voucher it says wrong password/ user name but they are not wrong. I've reset password same problem anyone help?

II've just setup a new iPad Air for my daughter with a new apple ect, everything is working fine, but I can't get it to redeem the I tunes voucher. It asks for I'd and password, put them in and comes up with wrong Id/password. They are not incorrect answers, but reset password just incase. Same problem. Also tried making another apple account. Same problem again can anyone help?? Please

Your iTunes Voucher is link to the old Apple ID.

HT4539 Purchased a new desktop and when I try and download my prior music purchases I'm told that my computer has to be authorized... Any ideas? Thank you.

Purchased a new desktop and when I try and download prior music purchases, I'm told I need to authorize my computer for the download.. Any ideas? Thank you.

Have you authorised your iTunes account on that computer (this screenshot is from a Mac, but it should be similar if you are on a PC) :

HT204053 Can I use my Apple ID that I have for my iPod, for my new iPad? And how?

HELP. Can I use my Apple ID that i have for my iPod, for my new iPad? If so, how?

You can use the same account - go in Settings > Store (Settings > iTunes & App Stores if you are on iOS 6) and sign into your existing account (if you created a new account and are logged in with it then tap on that id and log out of it first). You can then use your old account in the same way as you use it on your iPod.

I have turned on iCloud on my new iPhone and on my PC. I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated

I have turned on iCloud on my new iPhone and on my PC. I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated

http://www.apple.com/support/contact/

How to make it so when an app opens, it slides to a new desktop and opens it there.

when i open an app it just opens on the current desktop i am on, how do i make it where it slides to a new desktop and opens it there?

Perhaps try moving the application to your preferred desktop and then right-click it's dock icon > options > Assign to This Desktop.

HT4111 I just purchased my first iPad (the new one) and a wireless keyboard. Is there a keyboard usage manual available anywhere that shows the functions of the keys? The info that came with the keyboard was very basic and my searches have been unsuccessf

I just purchased my first iPad (the new one) and a wireless keyboard. Is there a keyboard usage manual available anywhere that shows the functions of the keys? The info that came with the keyboard was very basic and my searches have been unsuccessful.

If you are using a Bluetooth keyboard on your iPad device, you should take advantage of the keyboard shortcuts for quicker access to copy, cut, paste, undo, redo, and other commands.
Command + C : Copy Selected Text
Command + V : Paste
Command + X: Cut Selected Text
Command + Z: Undo
Command + Shift + Z: Redo
Command + Delete: Delete everything to the left of the cursor on the current line
Option + Delete: Delete the word to the left of the cursor
Command + Up Arrow: Go to top of document
Command + Down Arrow: Go to bottom of document
Command + Left Arrow: Go to beginning of current line
Command + Right Arrow: Go to end of current line
F1: Dim screen
F2: Brighten screen
F7: Back one song
F8: Play/pause song
F9: Skip song
F10: Mute
F11: Decrease volume
F12: Increase volume
Eject button: Show or hide onscreen keyboard
 Cheers, Tom

I can't sign into iCloud because my Apple ID doesn't work there. For some reason it gave me a .mac email and I don't remember the password. When it gives me the option to reset my password, it's my Apple ID password which I don't want to do.

I can't sign into iCloud because my Apple ID doesn't work there. For some reason it gave me a .mac email and I don't remember the password. When it gives me the option to reset my password, it's my Apple ID password which I don't want to do. I have ended up chaning my Apple ID 3 times lately and I still can't get to my cloud management. What do I do?

Check if your Data and Time, and Time Zone are set to automatically: OS X Yosemite: Set the date and time on your Mac
Is this issue also appearing on new user account:
Isolating an issue by using another user account - Apple Support
Mac OS X: How to troubleshoot a software issue - Apple Support
Is this issue also appearing in safe mode: OS X: What is Safe Boot, Safe Mode? - Apple Support

I just got a new itouch and cannot load any music or media onto it using the newest version of itunes.

I just got a new itouch and cannot load any music or media onto it using the newest version of itunes. Every time I try the loading bar at the top says "finding purchased items" and then everything locks down and I have to force quite out of itunes. How do I make this stop???

Make sure the computer is authorized. From the iTunes menu bar click Store / Authorize This Computer.
iTunes for Windows: Troubleshooting security software issues
And try disabling anti virus software and turning off the Firewall, then try syncing with iTunes.
Disable antivirus software
Turn Windows Firewall on or off

I just moved and Time Warner gave me a new modem and router (Motorola surfboard 6580). Can I now use my airport extreme in the bedroom to extend wireless signal? If so, how?

I just moved and Time Warner gave me a new modem and router (Motorola surfboard 6580). Can I now use my airport extreme in the bedroom to extend wireless signal? If so, how?

Can I now use my airport extreme in the bedroom to extend wireless signal?
Yes, if you plan to connect the AirPort Extreme back to the Motorola modem/router using a permanent wired Ethernet cable connection.
No, if you were planning to have the AirPort Extreme extend the Motorola signal wirelesssly.

HT5622 I have a new desktop and re-installed my identity from my airtime back up and on the log in page my picture comes up with my usual password hint, but it is not accepting my password and I do not have the option to reset using my apple id - that par

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