HT5622 I have accepted the update that was sent this morning and now I can't move away from the accept agreement terms page. I click on accept, but nothing happens and I can't get any other screen to come up.

After the update this morning, I cannot move away from the agreement, terms, etc. page - I click on accept, but nothing happens and I can't get any other screen to come up.

Hi chill1946s,
Here are a couple things to try:
Restart and / or reset your device
        iOS: Turning off and on (restarting) and resetting
         http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
         Safari settings - iPad User Guide
         http://help.apple.com/ipad/7/#/iPadabb26b71
Cheers,
- Judy

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Brand new mac air and can't get beyond the voice over at the very start ... Clicked on Ireland but nothing happening please help...also can I use my existing wifi modem or do I need apple export ??? Help help !!!!

Just got the macair it wouldn't all me to do anything but listen to the voice control demo ???? What am I doing wrong guyz

1. Hard press the trackpad to register the click until "Tap to Click" is enabled.
2. You can return a new Mac within 14 days of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
Call AppleCare.
Best.

HT4623 I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen. I entered emails as well as opted out. I have gone back, but Apple ID Security insists I add security questions and mail. HELP!

I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen. I entered emails as well as opted out. I have gone back, but Apple ID Security insists I add security questions and mail. HELP!

Claudius,either you didn't read my post, or you jumped to conclusions. I had a skype account that was created using a microsoft account (NOT THE ACCOUNT I AM USING NOW). PURE MICROSOFT ACCOUNT NO OTHER ACCOUNT LINKING.I had to change the primary mail of that account.I was told "no can do" by skype support.I found that if I went to account settings and clicked on the link on the line below the one that said "MICROSOFT etc" (labeled something along the lines of "TV or Device") I got the opportunity to set the password of the "live:username" account (WHICH YOU COINCIDENTALLY HAVE TO DO IF YOU WANT TO USE SMART TVs ETC).Once that was done, I COULD SUCCESSFULLY DO WHAT SKYPE SUPPORT SAID WAS IMPOSSIBLE- I could change the primary mail address. once that was done, and NOT BEFORE, I linked the account to a facebook account as well, just to be sure I have more than one way to access the skype account. What caused you to get the impression that I was writing something else? furthermore this sentence - "The solution you described in your initial message isn't actually once since all the time you were operating on different account that weren't actually linked" does not make sense, I think you mis-edited it.and I need to point out that you are incorrect. I WAS NOT OPERATING ON DIFFERENT ACCOUNTS I WAS OPERATING ON ONE SKYPE ACCOUNT, THAT WAS CREATED USING A MICROSOFT ACCOUNT just like you say you recommend. I still don't know how you can misread my initial entry like that. If you have a better solution to my initial problem - changing the primary mail of a skype account created throuth either a microsoft account or a facebook account, Please write a sticky to explain how to do it, and please inform skype support that Yes it can be done, and this is the way it is done. So far my "lucky shot" seems to be the only way to do it.

I am trying to find an old mac font. It's the techno (apple) font that was available with OS 9. How can I get this font?

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I think that was Tecno. Techno appears to be a whole class of fonts.
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So I just updated to the newest update that was available for safari and iTunes but now it won't let me go on the Internet using safari and it also won't let me sync my songs ,,,,,it takes forever to back up my iPad AND my iPod so what can I do ?

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If you're on windows try the following:
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1. Quit itunes
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3. Once in the command prompt type the following 3 words starting where your cursor is flashing: netsh winsock reset
4. press ENTER
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Im having the same problem, I updated my Iphone 4S to 6.1.3, shortly after that my phone had no audio. It was working fine one minute and then stopped. Was listening to music when sound gave out on me. It wont ring, phone just vibrates even after turning off vibration option. I've tried all the options listed and nothing. My phone has never been jailbroken either. If I connect the earphones is works perfectly. On one of my last calls received, phone's ringtone was heard for about 2 seconds before muting and just vibrating. Ringtone sounded perfect, speakers did not sound damaged.
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I deleted my music through the "manage storage" section in the options to make room for the ios update awhile back. Now I can't get any music back onto my device through itunes. (I've tried restoring the device twice to no avail)

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I updated my iPad OS this morning, and now I can no longer use iMessage to send pictures. When I try to get one for the camera tool, it blows up. Is this a known problem?

I updated my iPad OS this morning, and now I can no longer use iMessage to send pictures. When I try to get one from the camera roll, it blows up. Is this a known problem?

your ipad explodess? It's in pieces everywhere?
the picture opens and is zoomed in and you cannot zoom out?

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I "updated" my ios software this morning and it forced me to reset my phone to the manufacturers settings. I would at least like to redownload the recent books I have purchased. Is there a way to do that without having to pay for them again??

http://support.apple.com/kb/HT2519

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If you connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases then it should copy over to your iTunes library. Depending upon what country that you are in you might also be able to redownload it on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.

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I recently had to cancel my debit card because of unauthorized purchases on Facebook. I have tried to update with 4 different credit cards and every time I get a message saying invalid security code. How do I fix this?

Debit card? Are you sure?
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Hello, Spedellen.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H.

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ptford wrote:
When I turn my computer on (Windows 7) I receive a message that Apple wants to make a change to the hardware
Since hardware cannot be changed with software, perhaps you would be so kind as to post the exact wording of the message?

HT5622 I have accepted the update that was sent this morning and now I can't move away from the accept agreement terms page. I click on accept, but nothing happens and I can't get any other screen to come up.

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