HT5622 I have changed my apple id password and yet apple store refused to update my software with the error "The apple id has been disabled" pls help
I have changed my apple id password and yet apple store refused to update my software with the error "The apple id has been disabled" pls help
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.
Similar Messages
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pls help me ? i dont know anything ... i just know .. i just used my credit card
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
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My Apple ID has been Disabled. HELP!!
Hi, My Apple ID was Disabled and i don't know why.
I have latest software udate for apple on my Win PC and on my old iPhone 3G.
I've not bought anything for a long time, just log in to iTunes from time to time on my PC.
I've bought new iPhone 4s and log in with my old Apple ID and i went to app store and tried to buy a FREE app but it show me this:
[Your Aplle ID has been Disabled]
I tried to change my password few times but it doesn't help.
I contact support but noone answer me for 2 express lane reports.. not nice at all..:((
Why and how to retrieve it?I've been an iTunes user for many many years, since about 2003. In all that time, I had to contact iTunes support more times than I can remember and there has never been a time when they didn't contact me and get my problem resolved.
I find it very hard to believe that you contacted Apple support four different times and each of those times, you never got a response.
Contacting them through email is your only option and if you don't try, you won't get any help. -
TS2446 Hi,My Apple ID has been disabled Please help Thank you
Hi,My Apple ID has been disabled Please help Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you
If changing your password does not solve then contact itunes support
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can you set up a new I Tunes account, but still use the same email address, as having problems with it keep telling me it has been disabled, no matter what I do to change the passwords, I haven't used the account since 2010?
Hi eddinchina,
You should have no need to use the Old Sync account.
As long as device or devices are Firefox 29 or later (They should all be Firefox 30 now) you should use the New Sync.
You may use the same email address with both accounts. -
I have changed my e mail adress and notified my Apple id but I do not know how to remove the old one and add the new one to my I Pod touch / I tunes and I Cloud.
Go to Settings>iTunes and App Stores and sign out and sign back
Same for:
- Settings>iCloud
- Settings>Game Center
- SettingsFaceTime
- Settings>Messages>Send and Receive -
I have resently reset my id password but my app store is not accepting it. Why is it not accepting???
I am having the same problem. I have changed my password and the problem continues. I have been spoiled by Amazon support and wish my name added to the question. Why is there no Apple support/response for this blog?
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Hi,
I am about to pull my hair out. My itunes account has been disabled............or at least that's what it says everytime I want to update my apps....I can't do it. Then it sends me to a useless web address www.apples.com/itunes/storesupport/forassistance it never helps me. I've changed my password, etc. But I can't get my apps updated or the "Apple" in the sky to fix it...I don't know where to go for customer service....Any suggestions?
Thanks
KathyI updated the software on my iphone4 tonight and ran into this same endless loop - "itunes terms & conditions have been changed" - go to itunes, aceept - back to the "T&C have been changed message" with no ability to do anything in the app store until I accepted the new terms.
While not a very direct solution, I was able to finally accept the terms in a way that seem to register with apple by making a purchase through iTunes on my computer. This forced me through updating my payment information and updating my iTunes software to the latest edition (which I had not yet taken the time to do). After doing both of these, iTunes took me through the terms & conditions on two separate pages, but ultimately allowed me to purchase my song. Once I completed these steps, it fixed the problem on my phone, so now I can update my apps and download new ones without running into that loop.
Hope this helps!!! -
I get the message "Your Apple ID has been disabled." when I try to download to my iPad a subscription paid magazine (The Economist) from the App Store. For what it's worth, the same Apple ID was accepted when I joined this Discussion Group. What must I do to get my ID enabled? I have been unable to find any explicit instructions online. Thank you.
Gordon Baileyi have had the same message when i wanted to download an app. I have had to reset my pasword and its been fine, but it has happened twice in the last two weeks!!! Still not sure Why its happened???
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My apple ID is associated with an old email I never use. My current email was set as my rescue email, so I could not make that my new Apple ID. I have changed my rescue email to another email address and verified it, but when I now try to update my apple ID it still says I cannot use that email address becuase it's my rescue email address, even though it is not. HELP!
That usually means it's associated with another ID or used somewhere else.
The following article(s) may help you.
Look up your old and forgotten Apple ID -
hi my id is do** @gmail.com, I buy from BG Globul on 9.9.2013. When i upgrade on ios 7 i cant activte becouse when i enter id and pass for appstore i see that i cant activate the phone with this id.
I dont have another id
Pls help me!
<Personal Information Edited by Host>Hello GDonkov,
I'd suggest taking a look through the following article for information and steps that can help get your iPhone activated.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Cheers,
Allen -
I cannot update my app's it says apple id has been disabled.. help
does any one know why i cannot up date my app's. I have tryed changing my password, keeps sating apple id has being disabled.. help
You will have to contact iTunes support. Click support at the top of the forums and then on the page that opens, click on contact us on the bottom left.
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I understand I can't merge accounts. I don't know why this account is disabled but it is likely thatt I mixed up the password for this account with my more recent account. Anyone have an other idea?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I've had this happen on a couple of sites where I've changed passwords. It doesn't offer to remember the new password whether I login when that side is still on the list of those with saved passwords, or whether I delete that site from the 'saved passwords' list first. It just...doesn't offer the option to save the password. How can I fix this???
Make sure that you do not run Firefox in permanent Private Browsing mode.
*https://support.mozilla.com/kb/Private+Browsing
*You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
*To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
* Deselect: [ ] "Permanent Private Browsing mode"
Some sites like PayPal and bank sites use autocomplete="off" to prevent Firefox from saving and filling in the name and the password.
If a site uses autocomplete="off" then look at this article for a bookmarklet to remove that autocomplete attribute and Firefox will offer to store the name and password.
* http://kb.mozillazine.org/User_name_and_password_not_remembered (bookmarklet)
* http://kb.mozillazine.org/Password_Manager
* http://en.wikipedia.org/wiki/Bookmarklet -
The handfree device in my car is not working. My phone is telling me that the phone is connected but it does not work
Hi!
You can sync your new computer to your previous Sync account. Follow the instructions provided here: https://support.mozilla.com/en-US/kb/add-a-device-to-firefox-sync#w_add-another-computer
If you don't have the Sync Key with you, you can retrieve it from your phone using the following Android extension: https://addons.mozilla.org/en-US/mobile/addon/aboutsynckey/
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