HT5622 I lost my phone in Regina, Saskatchewan and had my same number to my new phone I purchased in Moose Jaw, Saskatchewan. All my contacts, text messages, and a few pictures and videos automatically transferred to my new phone how get latest pics

My phone number is same as phone that was lost. When the rep from Bell in Moose Jaw, sask all my contacts, text messages, and only some of my pictures and videos came through but, not all of them, it loaded my oldest pictures and videos. I want the latest pictures and videos, how do I do that? I also purchased 15 GB Icloud storage, when I go into the "Manage Storage" at the bottom of screen it says 12.1 GB available of 15.0 GB on icloud the processing bar has only moved slightly and just stays that way. What do I do to get all my pictures and videos?
<Subject Edited by Host>

On your iPhone tap Settings > iCloud
Make sure Photo Stream is switched on.
iCloud does not store videos. Images only.

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My iPad suddenly started to show crazy colors. I turned it off and had to use the two button trick to turn it back on. Now it shows only green stripes for a few seconds and goes back to sleep.

My iPad suddenly started to show crazy colors. I turned it off. It would not reboot until I used the two-button reboot. Now it shows only green stripes. only for a few seconds and goes back to sleep. HELP!

Standard troubleshooting...
1. Try a Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.
3. Remove all apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete all apps from this list.
- Press the home button twice when done.
4. If still a problem restore with your backup.
5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
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I have an old iPhone and my new phone that I'm using currently. The old one isn't being used. Can I make both of the phones receive all of my text messages?

I have an old iPhone and my new phone that I'm using currently. The old one isn't being used. Can I make both of the phones receive all of my text messages even though my old one doesn't have service but there is wifi?

You can activate iMessage on the old one so it can get your iMessages. The old phone will NOT recieve SMS/MMS messages sent to your number.

I replaced my iPhone with a Galaxy 5 and am not receiving all of my text messages. The sales person told me to remove my phone number from iTunes to stop this from happening. Is that true? What does iTunes have to do with text messages?

I replaced my iPhone with a Samsung Galaxy5 and I am not receiving all of my text messages now. The rep at the store told me to go to iTunes and take my phone # off of the account and that would fix the problem. Is that true? What does iTunes have to do with text messages anyway?

You need to remove your phone number from the iMessage system.
Read here: http://support.apple.com/kb/ts5185
~Lyssa

How would I be able to pull up all of the text messages tat were in my phone over the course of 2 years and back them up to my computer since my phone has a broken screen and can no longer read the mesages.

How would I be able to pull up all of the text messages tat were in my phone over the course of 2 years and back them up to my computer since my phone has a broken screen and can no longer read the mesages.

If the messages are stored on the device and you can power the device up you can use the application posted at https://community.verizonwireless.com/thread/770529 , the application has a screen capture option and you can use the screen as a guide to install MyBackup from Market or a number of backup apps from Market and then you can run the applications and backup data to your SD Card to restore to the replacement device.

We have a 5s active on our account. After turning on a previously active 4s (it had the same number) The 5s can no longer place call and when you call it from another phone the 4s rings, but will not pick up. Texting over the cell networks works fine.

We have a 5s active on our account. After turning on a previously active 4s (it had the same number) The 5s can no longer place call and when you call it from another phone the 4s rings, but will not pick up. Texting over the cell networks works fine. Any suggestions??

hens0861,
Hmm, let's ensure this is working as it should be! So what phone should be active on your account? Did you switch the devices online or how to did you activate the 5s? Please share details.
KarenC_VZW
Follow us on Twitter @VZWSupport

When I send a text message it shows up as coming from my email address not my phone, can i change this

when I send a text message it shows up as coming from my email address not my phone, can i change this

another way to change it is :
go to settings -> phone -> my number (iput your phone number)
and then do what razmee209 said,
after you change it, your phone number will authenticate with the operator that you use,
I hope this could help you,

I did my ios7 update and lost all my old text messages, how do I get them back?

I did my ios7 update and lost all my old text messages, how do I get them back?

Try this
http://support.apple.com/kb/HT1414

I have a white iPhone 4S. For some reason I cannot MMS only one of my contacts. I'll send a picture or video and it will go through, say delivered underneath the picture, then 30 seconds later it will say not delivered and I have to send it as a text.why!

I have a white iPhone 4S. For some reason I cannot send media (picture,video,etc.) with one of my contacts. I'll send a picture or video and it will go through, say delivered underneath the picture, then 30 seconds later it will say not delivered and I have to send it as a text message. Why is this happening!? It happens connected to wifi and not connected to wifi.
I appreciate the help, thank you!

If it says "Delivered" under it to begin with, then you're not sending it as an MMS, you're sending it as an iMessage. It's entirely possible the problem is on the receiving end.

HT204053 Is it possible to have two (or more) different icloud mail accounts (not alias) under the same apple id? If not what is you best advice for all family members to have their own e-mail and still share the purchases under the same apple id. Thanks

Is it possible to have two (or more) different icloud mail accounts (not alias) under the same apple id? If not what is you best advice for all family members to have their own e-mail and still share the purchases under the same apple id. Thanks

mannyace wrote:
Thanks for the response.
So I basically won't run into any trouble? I
There should be no issues. Its designed to work like that. You don't change Apple IDs just because you get a new device.
mannyace wrote:
Thanks for the response.
Is there any chance that the phones can fall out of sync?
Unlikely. But nothing is impossible. Though I don;t see how that would happen. As long as both are signed into the Same Apple ID / iCloud Account they will be N'Sync. (Bad Joke)
mannyace wrote:
Thanks for the response.
If I get a message or buy an app or take a photo on the iPhone 5, how do I get those things onto the iPhone 6?
If you buy an App, you have 2 ways to get it to the iPhone6: If Automatic Downloads is enabled in Settings->iTunes & App Store, it will automatically download to the iPhone 6 when you buy it on the 5 and vice versa if you buy it on the 6, it will download to the 5.
Alternatively, you can simply go to the App Store App->Updates->Purchased and look for the App there and download it. Purchased Apps will not require payment again. i.e They'll be free to download to the iPhone 6 once purchased.
SMS Messages will sync over using Continuity as long as they are on the same Wifi network. Otherwise, restoring the iPhone 5 backup to the iPhone 6 will transfer all messages received up until the backup was made onto the iPhone 6.
Images, can be transferred either through Photo Stream
My Photo Stream FAQ - Apple Support
Or any Cloud service you want such as Dropbox, or One Drive.
mannyace wrote:
Also, something i forgot to ask initially: Should I update the iPhone 5 to iOS 8 first or does that not matter?
If you want the Continuity features as explained above you need to update the iPhone 5 to iOS 8. Otherwise its not all that important.

Pre-ordering iPhone 6 and keeping the same number.

Hi,
I currently have an iPhone 4S and want to pre-order the iPhone 6 for delivery as it saves me going to the apple store to just be told they're sold out. I want to keep my same mobile number is this an option on pre-ordering from the apple site or do I have to go via my mobile company and order a sim / or iPhone from them.
Hope this makes sense.
Thanks
Laura

With the major carriers - AT&T, Verizon, Sprint, and T-Mobile in the USA - the phone is shipped with a SIM card keyed to your current number. When you activate the phone after receiving it, service automatically transfers to your new phone, without having to contact your carrier.

HT5622 My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
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Can I get the same text messages on both my iPhone and my iMac

can I get the same text messages on both my iPhone and my iMac
It seems that my Mac is getting them and they dont show up on my iphone.

Hi julian KAYE!
You will want to make sure that both your computer and phone have all options checked in the “Start new conversations from” section in your Messages settings:
iOS: Using Messages
http://support.apple.com/kb/ht3529
You can change the address that new iMessage conversations are started with in Settings > Messages > Send & Receive > Start new conversations from. Note that this setting applies only to new conversations. If you would like to change the address from which messages are sent, first change this setting, and then delete the existing conversation and start a new one.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Thanks for using the Apple Support Communities!
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Braden

Help! Where are my contacts & text messages after syncing new iPhone!

Hi anyone who can help!
I've just had to replace my iPhone 3G which was faulty, and got my new one today without any problem.
I did all the right things by syncing all my iPhone content last night with iTunes so that I could reload them onto the new one.
But when I plugged in the new one to sync from 'back up', it said the new iphone's software was too old, and that I would first need to
1 - set it up as a new phone
2- upgrade the software
3 Then sync again using the 'back up' content.
Well I've done the first two but after that I've found it impossible to back up using the original content and now I fear it's synced it again with new material, ie an empty phone basically! What I really need to know is all that content, ie my entire phone book AND text messages thread (going back a year) still retrievable? I've located all my contacts in the address book and I may have to re-enter them manually, which I can live with, but what about the text messages??
Any help at all much appreciated!
simon

Text messages aren't included with the iTunes sync process except for being included with the iPhone's backup, and the same for contacts unless you are syncing contacts with a supported address book app on your computer, which must be manually selected under the Info tab for your iPhone sync preferences with iTunes.
Before syncing contacts with the Address Book app on your Mac, enter one contact in the Address Book app on your Mac. This will provide a merge prompt with the first sync for this data, which you want to select.
The same applies to calendar events before the first sync with iCal on your Mac.
If you transfer your iTunes library from your PC to your Mac per the instructions included with this link, no iTunes content on your iPhone will be erased with the first sync with iTunes on your Mac.
http://support.apple.com/kb/HT1751

My iPhone is skipping back to the start of a song every time I unlock it, especially when I am replying to a text message, this is very frustrating and just want to know if it is a simple bug that will be dealt with in the next update?

My iPhone is skipping back to the start of a song every time I unlock it, especially when I am replying to a text message, this is very frustrating and just want to know if it is a simple bug that will be dealt with in the next update?

Assuming the phone isn't jailbroken, the basic steps (as needed) are:
Restart phone (you already did this)
Reset phone
Restore phone in iTunes using a backup
Restore in iTunes as new, without using a backup
See appendix B of the User Guide for details
http://manuals.info.apple.com/en_US/iPhone_iOS4_User_Guide.pdf
If your phone is jailbroken, this is the most frequent cause of the problems you described. Restoring could permanently brick the phone.
Note that your iOS is old and the current version is 4.2.8. It's odd that it wasn't updated when your activated your phone in iTunes, being that you got it last Friday.

HT5622 I lost my phone in Regina, Saskatchewan and had my same number to my new phone I purchased in Moose Jaw, Saskatchewan. All my contacts, text messages, and a few pictures and videos automatically transferred to my new phone how get latest pics

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