HT5622 I purchased a song, itunes asks me for Authorization

I purchased a song, itunes asks me for Authorization, and my itunes password. I enter both, itunes accepts it. I get another message telling me that i can Authorize up to 5 pc's or something. I click on the song i want to play, and i have to start the whole process over. HELP PLS !

You may have reached your 5 computer limit.
Open iTunes > go to iTunes Store > Account (in Quick Links section on the right) > Computer Authorizations if it says 5 computers are authorized then click the Deauthorize All button
Note: Apple limits the Deauthorize All option to once every 12 months

Similar Messages

  • HT1725 iTunes asks me for authorization for my computer & it's the same computer I downloaded the music from.????????

    Why do I get an error message telling me that I need to authorize my computer for downloads when it's the same computer I downloaded the music to begin with????????
    I'm seriously thinking about going a different route with my downloads now, but before this I really liked itunes...........
    Does anyone know why this is happening??????

    Please see Norton support for help with that issue.
    http://norton.lithium.com/norton/

  • It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information.

    It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information. I want to use the gift card not pay for it from my credit card. Help!

    Get on a computer with iTunes. Click on your email in the iTunes Store, and hit account. Change billing info to None as card type, make sure billing address is correct, and hit done. It will then save, and allow you to make your purchases.

  • HT2534 How do you use an iTunes card after you have redeemed it?? I have entered my code for redeem and when I click on purchase song it asks me for a credit card?!

    How do you use your iTunes card after you have redeemed it. I have entered my redeem code and my balance is $20.00 but when I go to buy a song it asks me for my credit card details...?!

    If you set up an Apple ID already and didn't enter credit card details because you were planning on using gift cards only, you probably set up the account incorrectly. If this is the case, you will have to enter the credit card details even if you want to use only gift cards and download free content only. Yoy will not have to use the card, but you can't use the ID without entering the card details now. You may be able to remove the card as well after the card is verified for use by Apple by editing your account details.
    There is a very specific manner in which you have to set up an ID without using a credit card. You can read about it here.
    http://support.apple.com/kb/HT2534
    See this about changing iTunes account information.
    http://support.apple.com/kb/ht1918
    If you decide to create a new ID now, you will new another email address as wel, because the email address that you are currently using will already be associated with the ID that you just set up.
    I am making certain assumptions here and reading between the lines of your post, so if I am guessing incorrectly, post back with more details.

  • My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

    My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

    You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.

  • I have £16.50 on my account, when i go to purchase a song Itunes wants me to purchase it through a credit card? why can i use my account money?

    I have £16.50 on my account, when i go to purchase a song Itunes wants me to purchase it through a credit card? why can i use my account money?

    Assuming you were not buying a gift for someone else - gifts cannot be purchased using a credit balance - another user in the forums posted this as the reply from the iTunes Store when this issue was brought up. Perhaps it will help you. If problems persist, contact the iTunes Store:
    http://www.apple.com/emea/support/itunes/contact.html
    Regards. 
    I'm sorry you weren't able to make a purchase using your store credit. To purchase items on the iTunes Store with your store credit, your account information in your user profile needs to be corrected. I'll walk you through this process to get you back up and running in no time. 
    1) Visit the My Apple ID website at:  http://appleid.apple.com 
    2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button. 
    3) Click the "Manage your account" link. 
    4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button. 
    5) Click "Addresses" in the column on the left. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit. Edit all of your shipping addresses and make sure the appropriate state is selected in the State drop-down menus. 
    6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly. 
    7) Make any other necessary corrections, then click the Save Changes button. 
    8) Click Log out in the upper-right corner.  When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit. 

  • TS1717 When trying to purchase a song, itunes comes back and says my ID has been disabled. I am signed in and I get emails.

    When trying to purchase a song, itunes comes back and says my ID has been disabled. I am signed in and I get their emails.

    It is very hard to contact live help unless you have Apple Care:
    http://www.apple.com/support/contact/
    Just to make sure you've followed the Express Lane this way (Account Management):
    You're having a problem with your account, not the iPhone, so email via the Express Lane may be your only contact, sorry.

  • Hey guys, I forgot the answers to my security questions. Recently iTunes asked me for the answers, since I forgot I'm now unable to purchase anything :( help please

    Hey guys, I forgot the answers to my security questions. Recently iTunes asked me for the answers, since I forgot I'm now unable to purchase anything :( help please

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT204088 Dear sirs,  Could you please help me on my problem with my apple ID  I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working,  My account have 50$ and stil

    Dear sirs,
    Could you please help me on my problem with my apple ID
    I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working,
    My account have 50$ and still didn't buy anything

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100546)

  • I have changed operator and also changed IOS and did a back up of my old phone in Itunes so i would keep all my contacts etc. Now when i want to get everything back in the phone, Itunes asks me for a password, which i do not have. How to bypass this?

    I have changed operator and also changed IOS and did a back up of my old phone in Itunes so i would keep all my contacts etc. Now when i want to get everything back in the phone, Itunes asks me for a password, which i do not have since i did not enter any password when i did the back up. Is there any way I can bypass this password request? Otherwise i have lost all my contacts etc.
    Greatful for help.

    Contacts are designed to be synced to a supported application on the computer or a cloud service like Gmail, iCloud, or an Exchange server.
    Have you failed to use the device as designed?

  • ITunes ask me for password for backed up file, and i never set up any password

    iTunes ask me for password for backed up file, and i never set up any password, now i can't restore my backed up files to my phone!! please help this is really annoying!!! please help.

    For some reason I cannot post a new question so adding to this one.
    I have the same problem with the voicemail password.  I have a voicemail password, I don't need to reset it - but I want to get rid of it.  Did you get a satisfactory answer?
    VERY irritating to suddenly have to put in a password to hear voicemails.  What is up with iPhone?  I hope someone can help me. 

  • Im signed in to an account but iTunes asks me for another apple id i dont know?

    Im signed in to an account on app store but iTunes asks me for another apple id i dont even know about in order to do any updates please help ?

    Do you recognise the account id e.g. has anybody else downloaded apps onto your device/computer ? All apps (and other content from the store) are tied to the account that downloaded them, so only that account can download updates to it apps. If you downloaded those apps to your device then try logging out of your account by tapping on the id at the bottom of the Featured tab in the App Store app on your device and then log back in and see which id then shows in the Updates tab

  • I purchased a song from the itunes store and down loaded it to my ipod. The song will not play. I attempted to listen to it on my computer and itunes asked me to authorize my computer. I did so and it told me I authorized one out of five computers .

    I purchased a song from the itunes store and downloaded it to my ipod and it will not play what happens now?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • I have changed my computer three times and I'm having trouble playing previously purchased/downloaded songs. itunes is prompting me for my user id and password everytime I click on those songs I had puchased. I had also changed my user id

    I appreciate any help or assistance you can share with me. thank you very much.

    Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
    W. Raider wrote:
    Repairing permissions doesn't fix it.
    I reverted to the previous version, 11.0.2.
    1. Quit the new crash-prone iTunes.
    2. Delete the app.
    3. Restore v. 11.0.2 with Time Machine.
    4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
    5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
    6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
    7. Launch the older version of iTunes.
    My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
    Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library.

  • ITunes asks me to authorize my computer but after I do, when syncing my iPhone, it wants me to authorize the computer

    I want to sync my stuff on iTunes from my iPhone 4S, (iOS version 7.0.4) but it wants me to authorize my computer. I did that and it said this computer is already authorized. When I try to sync the iPhone again, it said the computer is no longer authorized for purchaced items that are in this iPhone. It proceeds to intruct me on how to authorize the computer. I authorized the computer 7 times and the error shows up all the time. I even restarted iTunes (losing what I edited) and it still did not work. Why?

    Hi there TOSU,
    You may find the troubleshooting steps in the article below helpful.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    -Griff W. 

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