HT5622 im needing to activate my iphone after a restore, when i try too it says "this apple id cannot activate your iphone" but it is the one i used to set it up in the beginning. HELP!!!
help me
You need the correct Apple ID and password, there's no way around this. Try:
https://appleid.apple.com
Similar Messages
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Please help me. My Apple id not be used in iCloud. After sign in, to iCloud, I have error massage: This Apple ID cannot be used to sign in to iCloud. Create a new Apple ID or sign in with a different one.
For whatever reasons, the "None" option is not always available to all users and I think it may be related to what country you live in. Short of contacting Apple to get it straightened out, if you haven't done anything with your new ID ye - you can create an Apple ID without a credit card and simply abandon the one that you just created.
This explains how you can creaet an ID without a credit card.
http://support.apple.com/kb/HT2534
The two big things that you have to remember for this to work are ... you have to sign out of your existing Apple ID .... Settings>Store>Apple ID - tap the ID and sign out. Then you have to try to download a free app to bring up the window that asks you to sign in or create an ID. Read the information on the website that I referenced above.
If you have not used the original Apple ID for anything yet, you can simply ignore it and use the new one - or like I said earlier - contact iTunes support and ask them to help you sort it out.
Here is a link to iTunes support. You can change the country in the bottom right corner of the screen.
http://www.apple.com/support/itunes/contact/ -
Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.
Where are you physically located?
What country's Store are you using?
The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
Has the ID(s) worked before for purchases for this country's store? -
I used to share one apple ID/account with my ex but made a new one for myself recently and logged out of the old one but when I try to update my iBooks (only happens with this app)it asks for the other account's password(which my ex changed by now). I don't understand why this happens when I'm logged into my account and it only happens with that app. Please help, I need to update. :/
Content (apps, music, ibooks, films etc) is tied to the account that originally downloaded it, so if the iBooks app was downloaded using the account that you used to share with your ex then only that account can download updates to it. As it's a free app you could delete it and re-download it under your own account - and then re-download your ibooks into it (or copy the books to your computer's iTunes first via File > Transfer Purchases and then sync them back to the app).
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I can't download anything on the Mac App store. It says This Apple ID cannot be used for the Mac App Store.
I went into settings, iTunes & App Store and tapped on my appleID, then signed out. I went back into the App Store on my phone and tried to download the app and then signed in again, and it worked!
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I recently had to do a factory restore on my iphone 4s. Upon trying to set up my phone again I am being asked to sign into my icloud account. I can't remember the password or the email I used to set it up. I know my Apple ID, password and email for that account, but that doesn't allow me to get back into my phone. I can't reset the icloud password because I can't remember the email I used. Any ideas on what I can do please ?
Hi, Fugalltadowivu.
Thank you for visiting Apple Support Communities.
This sounds like Activation Lock has been enabled on this device. Here is some helpful information regarding this feature.
Find My iPhone Activation Lock
http://support.apple.com/en-us/HT201365
If you purchased your device from a third party, this device may be locked to their Apple ID. If this is the case you may want to check out the article below.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/en-us/HT201441
Cheers,
Jason H. -
idk the old password anymore
Hi addymarie15,
From your description, it sounds like you may be talking about the Activation Lock function of iOS 7. If you are going to reset or restore your iPhone, you may want to turn it off temporarily. You may find the following article helpful:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/ht5818
Regards,
- Brenden -
I tried it this morning to download Twitter and it worked just fine. I also was able to download other apps before school. Now I'm trying to download a few Christmas apps and it won't work at all. I tried other apps thinking maybe it was just the certain app and none of them are able to be downloaded. I cannot figure out what to do. I have restarted my phone, changed my password, logged out and back into my account and nothing is working. What do I need to do to get it to work?
I went into settings, iTunes & App Store and tapped on my appleID, then signed out. I went back into the App Store on my phone and tried to download the app and then signed in again, and it worked!
Apple is looking into the issue> as I was told by the tech support! -
I am trying to watch a movie I bought direct from itunes, and it will not play for the life of me. What do i do?
Daniel Soderstrom wrote:
Im not sure about that. Im think theyve made some changes to their DRM master keys without pushing them out to the AppeTV 1's which havn't had a software update for ages. Its likely that they use multiple keys so that if one becomes compromised, not all content is open.
Daniel
I would certainly agree that something has expired - possibly a key or certificate. I do think it's quite poor that Apple had not anticipated this for the ATV1 - a software update should not be necessary - an occasional password entry for account authorisation would not be objectionable to keep certificates/keys up to date and should have been implemented. The stuff that's affected is paid for after all! No wonder many don't bother paying for media and just download stuff illegally. DRM only impinges on legitimate customers. -
I am running to into a problem using Facetime as I seem to have two Apple ID's attached to my e-mail. Facetime will not verify my e-mail address because it is associated with the other account. What can I do???
Some things are mixed up here, seemingly...
I seem to have two Apple ID's attached to my e-mail.
An Apple ID is a valid email address, apparently. How can those be "attached to your email"... what email?
Facetime will not verify my e-mail address because it is associated with the other account.
This doesn't make sense. You can register multiple, even non-Apple-ID, email addresses and their aliases with FaceTime.
So, maybe you can explain your problem better - what you want and the steps you've taken and what you have so far. If something doesn't work, please tell the exact error message, too. -
The title is my question ⬆️
Go to your iPad keyboard, on the bottom right there's a "keyboard down button", hold that button and press dock
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I RENTED A MOVIE USING MY APPLE TV HOWEVER I AM GETTING AN UNAUTHORIZED TO VIEW WHEN I TRY TO WATCH IT
yep me to tried watching django unchained there are a few thrreads like this already so maybe its a server thing ??
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I want to correct my iCloud ID as the email address I used to set it up will no longer exist when I move.
If I delete the account it says will delete all my contact, calendar, etc. data from my device and I could not deal with that.
How can I change it and save my data on my devices?I have already changed my Apple ID, but now I need to change my ICLOUD ID.
I can delete the iCloud ID, but then it tells me that it will delete all the data from my device - calendars, contacts etc. which would be totally unacceptable. One of the other threads says you can select save my data, but unless that option is buried it does not appear on the deletion screen.
So the question remains - how do I change my iCloud ID to a valid email address. The one I used to set it up will go away in a week when I move and cancel my present Internet service. Comcast doesn't provide service where we're moving so the email address will go away. -
I bought a used iPhone on ebay. when I try to activate it, I get a message that the owner needs to sign in to the device with their appleID and password. I have no way of knowing who the owner is. How can I get around this?
Check the eBay listing. Did it state the device was Activation Locked? If not, then make a claim as Meg stated and get a refund. You will not be able to activate the phone and no one can help you contact the owner, unless that is the person that sold the device. If they cannot remove the phone from their account because it is not theirs, then refund is your route. Even Apple cannot assist with locating the previous owner.
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My iPhne is 4S, after I downloading the latest OS 5.1 and extracting and verifying, it came to a point on iTunes where it could not at all, activate my iPhone. A message popped up on iTunes saying - "There is a problem with your iPhone"; We're sorry, the iPhone you connected may be damaged and cannot be activated for service. We recommend that you visit your nearest Apple Store for more information. Please kindly suggest me how to do.
Not surprised that you took a paragraph from my post to repost the same issue.
It is a hardware/software fault which you'll have to get the iPhone replaced if you're under warranty.
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