HT5622 ive verified my email information and my apple id but still cant get into my phone
i cant get into my phone even tho i put in all the correct info
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Similar Messages
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Help me please!
Go to icloud.com & erase the iphone through the Find My iPhone feature on the website. It will disable the feature to be able restore it. Also with doing this it will then remove the passcode lock that is currently on the device as well. If there is the activation lock on the device you will need the apple id & the password to continue with accessing the device.
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3 iphones in household.All use same apple ID.But all contacts get mixed between phones and facetime calls come in from other contacts.How can we change this so our phone information isn't visible to each other?
Use separate Apple IDs for each family member and use Family Sharing features of those things (if any) that you do want to share. https://www.apple.com/ios/whats-new/family-sharing/
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Im having problem while transferring songs from PC to Ipod. Ive followed all steps 'File<Add to Library' but i cant find songs in my ipod. Ive also synced the ipod and backup as well but still same. what to do?
Try:
iTunes: Finding lost media and downloads
iTunes: How to re-create your iTunes library and playlists
Next try:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities -
I am a first time user trying to download a movie to my PC. I created and verified my apple ID, but can't get into the itunes store. Please help.
Why not? What, if any, errors are occurring when trying to access the itunes store?
Is iTunes actually installed? -
I've recently changed my email address and my apple ID but sometimes I'm still prompted to use my old apple ID and password which I don't use anymore. I can't seem to be able to delete my old Apple Id, any suggestions?
Please follow these steps in order to get it working properly again.
Please change your Apple ID back to your old email address (that you used as Apple ID before) here:http://appleid.apple.com
Then go to all your devices - iPhones, iPads, Mac etc. - ("Settings > iCloud") and delete your iCloud account from this devices (+ turn off Find My iPhone, but I guess it will ask you that anyway)
After that go back to http://appleid.apple.com sign in again, and now change your Apple ID again to your new email address.
Finally, set up your iCloud account on all your devices again.
Now, everything should working properly again. -
I changed emails. My user ID will not let me get into my phone to do any updates, but the user id is associated with an email address that no longer exists
What a mess the Apple ID, and associating emails, ID etc has got itself in
I have a new iPad but after 2 days of trying all sorts still can't sync it because it is says it is associated to the other via the iCloud
I can't use my alternate email address to setup a new Apple ID account as it says it's already used or associated, but I haven't knowingly done anything
One message says "This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID."
I am at a complete loss on what to do -
I need help, speach over got accidently turned on in my Iphone 6, now i cant get into my phone it wont take my pass word and when I try to use Siri it says not available what do I do
Hi, Jennifer.
Thank you for visiting Apple Support Communities.
I understand that VoiceOver has been activated and you are unable to access your device. I have done this myself and here are the steps to disable this feature.
VoiceOver
Press the home button three times quickly (formerly "Triple-click home").
Accessibility Shortcut
Managing Accessibility features using iTunes
Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
In iTunes, select your device.
From the Summary pane, click > Configure Universal Access in the Options section at the bottom.
Select the feature you would like to use and click OK.
Use Accessibility features in iOS
-Jason H. -
my phone is in a diabled mode and it cant get into my phone anymore. i need to clear my phone off threw itunes but cant seem to figure it out
http://support.apple.com/kb/HT1212?viewlocale=en_US&locale=en_US
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i downloaded ios 7 and when it asked my passcode to get into my phone I typed in the passcode I was using and it won't let me in.
Check Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also set correctly.
If that didn't solve the problem, restart your iPad and try again. If that fails, reset your iPad and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
i cant get into my iphone to update it when on charge it tells me to plug in to itunes and when i take it off the charge to plug it into itunes the screen goes blank and when i plug it into the pc the apple symbol will come up for a few seconds then the screen goes blank and it keeps doing that anyone know what the problem is??
Try placing the device in DFU mode (google it).
If it will not enter DFU mode, take the device to Apple for evaluation and possible replacement. -
I have the iphone 5
my lock button is broken
my screen is off set and i cannot type in my password to get into the phone and reset the phone
how or what do i have to do to fix this?
and im at work so i cant get the serial number to youmy lock button is broken
If your lock button is broken, the only solution is to get the phone replaced or repaired. There is no way to reset the phone without a functioning lock button.
and im at work so i cant get the serial number to you
This is a user to user tech support form, not Apple support. The S/N wouldn't provide any solution regardless. -
befor downloading firefox i play games on facebook and now i cant play these games , it asks me to download flashplayer and i have done so but still cant play them
You are downloading the Flash installer, which I think itself downloads another installer, which may again download something else that has to run. Adobe's installer is one of the worst pieces of software on the PLANET.
That said, the problem is that you are not actually running the installer and letting it update Flash. Doing so will force you to quit Safari in the process.
Go look for whatever Adobe downloaded to your Downloads folder and run it. -
Purchased iphone years ago using our only email address and recently this year my husband finally decided to get the iphone 4 using our email with no intentions on syncing it to computer. In July I purchased the iphone4 and just recently installed the upgrade ios5 and since then decided to get my own email address but all my devices and itunes account is under our email address and not my new address. Now he decides to upgrade his phone to ios5 and now we get each others new apps, music and if we get texted though imessage. I assume this is because we have the same email and password account.
How can i change the itune account to my new e-mail address, but my husband keep the same itunes login all on one itune account? or is this possible?If you change the primary email, you must use that one to login in with, as the primary email IS your AppleID.
If you go to https://appleid.apple.com you can login and change your information for your AppleID account, but you will see that the AppleID = primary email address. So, no, there is no way to change that, and still have your husband log in with the old AppleID/email.
Your husband can still use your AppleID after you change the email addres, just using that new email and password (ie. you can both still use the same AppleID, but it now will defacto be your new email address).
Or, if it is just a means to avoid the collisions of iMessage texts, just have your husband create his own AppleID just for use with iMessage. You can still both use your AppleID for the iTunes and App stores, but in the iMessage settings, he can use his own AppleID instead of yours.
In short - you can each have multiple AppleIDs, and you do not have to use the same AppleID for both purchases, syncing and so forth AND iMessage - iMessage settings can use a different AppleID from the other things. -
How can I disable airplay on my macbook air. My ITune music is playing from my apple TV but I want it to play from my computer.
I select the airplay button in ITune and clicked on computer and disabled appleTV....but it still play on TV.turn off home sharing in ITUNES
Open Itunes ....its under File > home sharing
http://support.apple.com/kb/ht3819
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